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“Stay somewhere else...” 1 of 5 stars
Review of Amber Apartments

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Amber Apartments
3.0 of 5 Condominium   |   Hatipirimi Mah. Inonu Cad. 194 Sok. No 7, Marmaris 48700, Turkey (Formerly Vela)   |  
Hotel amenities
Ranked #26 of 105 Specialty Lodging in Marmaris
Herts, England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Stay somewhere else...”
1 of 5 stars Reviewed June 22, 2012

Just got back from a week in these apartments. First day we arrived we were tempted to book another hotel and move. Rooms were huge, but really poorly equipped. Impossible to cook a meal as no cooker, only a stove - no saucepans.

The rooms had supposidly just been re-decorated. The lights had paint dripping down them and the walls had stains splattered all over them.
The rooms were cleaned daily - the cleaner was adimant on getting our room burgled (probably because we didn't pay for the safe) by leaving our balcony door wide open despite the fact we shut and locked it before we went out.

Aircon cost £30 for a week and only worked when we were in the room despite being assured it'd work constantly...

The turkish boys really are a credit to the hotel so polite and friendly - probably the best part. Unfortunately the same cannot be said for the english management - who got drunk every night and could be heard bad mouthing hotel guests that didn't drink at the hotel. They were only nice to us when we were eating in the hotel.

The hotel was really rowdy and full of young boys and girls who found it acceptable to shout at 3am and 5am in the corridoors and management didn't care..

Pay the extra £50 and stay at a nicer place!

  • Stayed June 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy1471, Owner at Amber Apartments, responded to this review, January 31, 2013
We are basic self catering apartments. A full cooker is not provided in the room - there is a two ring hob which can be used for meals as i have known many guests do so. Each rooms has full cooking utensils.

Yes aircon costs 30 GBP per week, however we never tell guests that it will work constantly. As you will understand with nearly all self catering apartments in Marmaris the key is put in the fob and electricity works - so will the aircon. Why does anyone need aircon when they are not in the room?

Managment do not get drunk. We get to know all our guests and treat everyone the same. If you choose to go out or come and have a drink with us - it doesnt matter. As long as our guests are enjoying there holiday it is all that matters to us.
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97 reviews from our community

Traveler rating
    65
    12
    5
    3
    12
See reviews for
26
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5
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • English first
  • Turkish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2012

Every time I go to these apartments they get better an better and I dont understand why some complain!! Rooms are huge compared to others in marmaris, the managment cannot do enough or u and the staff are great fun! Iv never had a bad stay here and I will not stay anywhere else now!! The food is brilliant and the deals they have are so cheap!! I would tell anyone to try the Turkish nights as they are fab and bring all the guests together! I love these apartments cos every time it seems everyone gets to know each other and mingle!! Roll on September!!!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed June 21, 2012

Me and my 2friends stayed at the amber apart it was supposed to be self catering clearly there was no cooker the hotel was really dirty the bed sheets had hair over them the shower didn't work there was a lot of bugs splated to the walls we stayed 7nights and the toilet roll finished and we asked the hotel mangment and they charged us £5 for some more not very pleasent at night the hotel boss(es) wouldn't often get drunk and get really agressive as we didn't want to stay in the hotel and in the reception they we're allways on the phone so you have to wait till there finished I wud not advise anyone to go to this hotel as our stay wasn't very good pay the extra £50 get a better hotel my advise.

  • Stayed May 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy1471, Owner at Amber Apartments, responded to this review, January 31, 2013
I dont believe this review to be real. I have met every guest that has stayed here and i do not remember them.

The apartments are self catering. You are provided with toilet roll when you arrive and they cost 1 lira after that - not 5 pound.

I do spot checks on the rooms to make sure the cleaners are doing a good job. I have never seen bugs splatered and left. The rooms are cleaned every day and sheets and towels changed every 3.

The management have never been aggressive to any guests. We are constantly praised for the friendly manner at our hotel. Every guests is here on holiday. Whether you come and join us for a meal or a drink or go out everyone is treated the same. It is your holiday and we want to make sure everyone enjoys it!

A cooker will have been provided for you. I do not believe you went the whole of your holiday with no cooker.
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Tampere, Finland
1 review
4 of 5 stars Reviewed June 18, 2012

I recommend this one for everyone. Its good with kids, for couples, for singles and for families. Stuff was really kind, not pushing or any kind of uncomfortable behaving. Everyone were nice and friendly. Food was ok, cleaning also was perfect, chancing towels and sheets every three days. Good shower always hot water. Not any bad word. We go back defenetly <3

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2012

Stayed here end of may til june this year, what can I say? Well after having read some reviews I was sceptical, it was great, maids in every day, apartment spotless and staff were friendly as was the owner,Amy, couldn't have been treated better, when j go back to marmaris I will be staying at the amber apartments,

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2012 via mobile

We booked this hotel after reading all the new reviews about new owners and changes to the hotel! We were unsure of how it would be when we first arrived but felt welcome straight away and our bags were carried for us to our rooms.
The rooms are very clean tidy and spacious and have everything you need for self catering, the maid cleans the rooms every single day and changes the beds every other day without fail.
The pool area is nice and clean also and the restaurant area is always clean and partly in the shade so you can eat comfortably. The food is amazing!! The chefs are very friendly and are willing to cook your food anyway you want it and to learn new things (we taught him how to make French toast) haha.

The thing that made this hotel amazing was the owners and the staff. The owner Amy was always there to help in any way you needed and would always have time to sit and chat and make you very welcome. Also Mohammed the owner greeted us and as soon as we met him he made us laugh, he would also go out of his way to make you feel comfortable and is always doing great deals for the customers. We have made very good friends with them! All the bar staff are friendly and always there to help, they are also funny without realising!

All of the nasty reviews before this couldn't be more wrong. This hotel is suitable for young people and family's and even elderly. Everyone got on so well! I can't knock the hotel in anyway and reading the reviews that do makes me very angry because they are far from the truth! Would 100% stay here again and recommend it to anyone and everyone.

We love you all that work there and will hopefully return soon x

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fethiye, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2012

Stayed at Amber apartments for 3 nights and could have easily have stayed longer! Rooms are a good size, basic but clean and have excellent showers in them!! The owners are very welcoming and a good laugh and are always there to keep the guests happy. You just need to ask for anything or advice and they are there to help! The apartments are in a great location. Only a short walk down to the main nightlife and beach front, and set back far enough for a good nights sleep!! I will be coming to stay here again as there was absolutly nothing to complain about! Amy and Mami are constantly trying to improve the place and i would tell anyone to go here!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amber Apartments

Address: Hatipirimi Mah. Inonu Cad. 194 Sok. No 7, Marmaris 48700, Turkey (Formerly Vela)
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #26 of 105 Specialty Lodging in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amber Apartments 3*
Number of rooms: 30
Official Description (provided by the hotel):
Amber Apartments is now under new management by an English run company. This means new refurbishments, new staff, and new ideas! Encompassed by verdant gardens scattered with colorful orange, lemon and pomegranate trees,Mango Apartments are the perfect base if you're seeking peaceful surroundings. Each apartment offers spacious accommodation equipped for all your self catering needs, however if you wish to indulge in some hearty Turkish cuisine, you'll find an array of bars and restaurants just a short stroll away. ... more   less 
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Also Known As:
Mango Apartments Hotel Marmaris

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