We were taken to Vogue Diamond Shop on an organised shopping trip with our hotel. I had done my research beforehand and knew that they had shops in Windsor and Brighton, also we were given absolute reassurance by our hotel that this was a reputable business. We chose a beautiful solitaire diamond engagement ring and paid a seemingly good price for it. We were told that the clarity was VVS1however, after an independent valuation from a diamond dealer in Edinburgh when we returned home, we were horrified to learn that the clarity was actually S2 at best. On reflection, I should have asked to inspect the ring through the microscope, but not being a jeweller, I am not sure what I would have been looking for anyway. The good news is that the valuation came back to be more than what we paid, but I do feel rather conned about the clarity. I adore my ring and wouldn't change it for the world, but would advise customers to be extra careful when purchasing anything from this store. Charming sales people, but a little loose with the truth!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.