me and my boyfriend stayed at the pink palace in july last year and it was absolutly terrible. when we arrived we were put in a basement room which consisted of two single beds, despite the fact we had booked a double. we asked to be moved, and were moved that evening to ANOTHER basement room, which did have a double bed, but was literally dark all day because the only natural light came from a tiny slit window which was at ground level, and you couldnt leave it open because bugs and spiders came in! the toilet and the shower were literally centremeters away from each other and i can honestly say they were disgustingly dirty. i dont think our room was cleaned once.
we continusly asked to be moved from the basement to a room with a balcony through out our week long trip and were eventually moved on the night before we came home. which was utterly useless, and even that room was dirty and very badly in need of refurbishment. another family we talked to had had the same problem, and had asked to be moved onto another floor, which took them days to sort out. despite the hotel hardly being busy.
the food was ABSOLUTLY disgusting, the same thing was offered every day, and was left out from breakfast to dinner to lunch, crawling with wasps and sometimes even birds! the standard of hygiene was just ridiculous. they literally left the breakfast food out until 9 at night.we ended up eating out a few nights because we actually couldnt face the food another evening!
the 'all inclusive drinks' were limited to half a pint at a time, and stoppped serving around 11 to half 11, and the everning entertainment was non existant.
the hotel offers a 'free' bus down to the beach. DO NOT GET IT! it takes you to a private beach owned by a sister company of the hotel,where you have to pay to get on the beach, and pay for sunbeds drinks etc. the beach was veryvery dirty. the actual beach is a lot nicer, but you will have to pay for a taxi/bus down. and the bus driver refused to take us back to it, even though he was going back to the hotel, sowe walked in the baking heat for 20 minutes just the get back to the place we wanted to go in the first place!
over all the hotel was dirty, the staff were quite bad mannered and not at all willing to help. my boyfriend did NOT get a cheap deal on this holiday, and we were completly and utterly ripped off
i wouldnt reccomend anyone go there ever!
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