I've had several one day tcp last couple of years. Since flights from Istanbul are early in the morning and returns are late night I and my wife were feeling exhausted at the end of the day. This time we decided to fly to Konya a night before and spend the night at the hotel. I made search and found Dedeman hotel. It was close to the city center, had 5 stars, and appeared to a good quality hotel. We arrived on May 18th 2012 late night. Checked in all was fine, room was not the best but it was ok. Around 11:30 we were ready to sleep but unfortunately we couldn't. There was a whistle sound coming on and off. I tried to find where it was coming from but I couldn't located it in the room. Then I called the lobby about the issue. They send someone and this person said the water shaft is making the sound and showed me a cabinet in the wall which was way far from my room (it was on the wall cross the elevator) He said they will do something. No whistle sound about 15 minutes then started again. It was annoying even more than before. I went out of the room and noticed there are number of cabinets around the corridor and one of them was right next to our room. I called lobby again and said we can't sleep because of the water shaft whistle. When they stopped the whistling it was 2:15 AM. We could sleep but until hotel staff start to make sound around 7:30 right out of our room (room# 712). There was a kind of a service door or something else which was slammed and it looked like someone was carrying something and hitting the thing to the door frame or walls. They were talking loud as well and I had to go out and ask them if they can be quite! I filled the customer survey card and gave it to the hotel staff at the front desk when leaving. I also told the staff about the issues. She just smiled and said since I submitted the survey they will take care of it (no manager involved and she and the other person did not even informed this to a manager while I was there). No news from Dedeman since the at all. It seems customer satisfaction is not their concern. If you want to have a good sleep and rest stay away from Dedeman Konya.
- Official Description (provided by the hotel):
- Eco Friendly Hotel ... more less
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- Also Known As:
- Dedeman Konya Hotel Konya