The first floor was below standard: check-in took too long; no one was tending the cafe; lounge too noisy. Everything past the first floor was excellent.
It literally took 20 minutes to check in, and that's AFTER we arrived at the reception desk; well below Rennaissance standards. In other words, we waited in a small line (not counted in the 20 minutes) and when it was finally our turn to check-in, it took 20 minutes to complete the check-in at the desk and obtain a room. They have very few efficiencies in their check-in procedures, and while this may be acceptable to people from other nations, it is poor showing for Americans who are always in a hurry. In other words, the amount of time and steps one must undertake to complete the check-in procedures will waste your time.
Location of their lounge is on the first floor, adjacent to the reception lobby with no wall or barrier between them, and was very noisy and too busy to relax. Too noisy and busy to enjoy the lounge, so we didn't stay in the lounge very long.
They have a cafe across from the reception desk on the first floor and when we arrived no one was working there, so us, along with other guests that arrived a few minutes after us, assumed it was a help-yourself cafe. So we made our own cups of tea or coffee. The next day, we saw someone tending the cafe, so our assumption (and that of the other guests) was that it was a help-yourself, when in fact, it is not. You'll need to relax at the cafe while one member of your party spends 20 minutes checking you in at the reception desk.
Very friendly staff. Excellent restaurant on top floor, with a great view and breakfast buffet. The restaurant service was exceptional; the wait- staff were most accommodating and extremely friendly. Room was nice/Renaissance quality.
15 min walk to the clock tower, shopping area, good restaurants, pier, etc.
- Official Description (provided by the hotel):
- Our Hotel Izmir is a large metropolis in Anatolian part of Turkey and popular destination for its Mediterranean climate. Renaissance(R) Izmir Hotel is centrally located in the heart of Izmir's commercial district, steps from the water front, the Kordon Promenade. You cannot miss the charming outside facade of the hotel when you are in Gaziosmanpasa Boulevard. Renaissance Hotel is the signature lifestyle brand within the Marriott International family. The 110 large and sophisticated guestrooms boast luxury bedding and the latest technologies. Luxury bathrooms feature spacious shower with a traditional Bathing Basin, "Kurna". All-day dining restaurant serving Mediterranean delights is located on the rooftop and the terrace offering sweeping views of Izmir Bay. Leisure facilities include a fitness, spa, Turkish Hammam and plunge pool. This hotel in Izmir is designed to meet most demanding requirements of today's travelers and meeting organizers with 2,130 square feet of meeting space and a dedicated business center. ... more less
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