10 points for landscape, for garden, for beach, for food, for hotel staff (except de animation)
8 points for aquapark (it's free for the hotel quest's on monday and thursday), for hotel location, and for the cleanenest of the rooms
2 points for animation
1 points for miniclub
It was the dirtiest miniclub I ever saw. I am very sorry for this big big mistake. If I didn't saw this with my eyes I would never believe it. I am giving the lowest score for how clean is the hotel not because of the cleanliness of rooms or restaurants (they are not perfect, but very, very ok), but for what I saw in the miniclub: 2 fingers grime on the plush toys, stinky cushions, dust and sand all over the place, with few words: misery on every single corner. apart from cleanliness of the miniclub, the animation is another very week point of this hotel. Even the facilities for animation look very good, the people who should do this are poorly trained or are not trained at all and they can not speak english.
So, from 1 to 10, the animation I would rate it like this:
6 - for turkish children
2-3 for non turkish children
0 = non existing - for adults (turkish or foreigners)
I want to notice that here was a very, very small improvement in the last 2-3 day (a new team manager for the animation team was named), but there is so much to do
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.