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“Fantastic Hotel and Staff” 5 of 5 stars
Review of Grand Hotel Ontur

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Grand Hotel Ontur
5.0 of 5 Hotel   |   Cumhuriyet Mah 4330/3 Sk No.63/A, Cesme 35945, Turkey   |  
Hotel amenities
Ranked #40 of 85 hotels in Cesme
lyon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic Hotel and Staff”
5 of 5 stars Reviewed August 5, 2011

It was a very nice holiday, great food, spatious room and friendly staff.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Turkish first
  • Any
English first
Krakow, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2011

I was amazed by the wonderful service and organisation in this hotel, especially as it does not belong to a chain. The food in particular was great. Cesma has a fantastic micro-climate: a cool breeze that blows constantly and takes the edge of the immense summer heat. The cost of the great views over the cliffs and sea to the mountains of Chios is that the hotel is rather a long way from the nearest town. The hotel provides a bus service to Cesma, a classy little town, but there is little of interest within walking distance of the hotel. But the private beach and the hotel grounds are fine. It is well suited to families with young children who don't mind dining in the hotel every day - especially as the no-compromise Turkish food is so fantastic!

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 14, 2010

Big resort with pools, a small beach, massive and impressive building at first but with little to do and nothing charming about it, it becomes boring pretty quickly. My wife and I were there on an all-inclusive package. Our room was reasonably large and comfortable but certainly not worthy of a 5 star hotel. The air condition was very noisy and did not cool the room enough. The TV did not have one single channel in English or French. The problem was not fixed even though we complained about it twice. There was internet in the lobby but not in the room. The bathroom was clean but overall did not give us a 5 star impression (no quality cosmetics available, etc). The room did not have a coffee machine. The minibar did not offer one single alcoholic drink, just water and soda. The buffet food was of lower average quality, I would say not really acceptable for a hotel supposed to be 5 star. The coffee was nescafe, no espresso or filter coffee available. Moreover, the hotel is located far from anything and you really need a car if you want to go anywehere in the surrounding area. Final thoughts: in this kind of resort you become bored pretty quickly, it becomes like a kind of 'prison' because you have nowhere to go. This combined with the low service and food standards explains our low rating.

  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Windsor, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 23, 2010

This is a lovely hotel with two splendid outdoor pools, a great beach area and an entire indoor spa. The gardens are beautiful and the hotel very well appointed. However we were there in the second week of June with about 30 rooms occupied out of 200. This meant that only one restaurant was in operation which was always a buffet. Most of the other guests were Eastern Europeans who were on an all inclusive deal which made us feel like outsiders - particularly when we were charged for a jug of water!
If you want a peaceful time and a pool to yourself then this is great but it would probably be more fun in the main season in July.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed July 14, 2010

Came to Grand Ontur Otel for 5 days all ınclusıve (otherwose a bıt expansıve ı.e. coca cola £1,50 and a sandwıch £6).

Pros:
Great swımmıng pools x 3 plus 2 kıds pool
Very clean and spacıous rooms
Food very good, decent amount of varıaty
Bar servıce very good
Happy staff
Great sunbathıng places on the beach (whıch ıs a 2 mın walk from the hotel)
Very quıte place
Mınıbus/dolmuş servıce from the hotel to cıty centre evey 30 mıns ın front of the hotel
Day tıme pool sıde entertaınment actıvıtes was good - played pool hand ball then grass football.

Cons;
Kıds Entertaınments could have been much better even though they have a noon playtıme from 3pm tıll 4.30 drawıng/play tıme near the pool could be better.
Evenıng entertaınment ıs very borıng both for kıds and adults.
Sadly to say that very borıng.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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USA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 10, 2010

I stayed at the Grand Hotel with my dance group while we were on tour in Izmir. The hotel itself was pretty standard for an upper-class hotel in Turkey - clean, spacious rooms, pleasant decor and quite at night. My only complaints would be

1. The location is VERY far from Izmir. I'm not sure what exactly there is to do in Çeşme, but it's not the place to be if you intend to visit Izmir. We were nearly two hours on the bus each way in and out of the city. And...

2. Housekeeping. Although definitely proficient at their job, housekeeping was knocking on my door at 9:30 each morning, which is an hour I consider too early to assume people (especially performers who are on stage at night) are awake.

Overall, the food was pretty average, but the service was friendly and the hotel was clean and pleasant.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greece
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2009

no english tv,room too hot-complained and not better,food not too bad,room service not up to 5 star.was not impressed

  • Stayed November 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Ontur

Address: Cumhuriyet Mah 4330/3 Sk No.63/A, Cesme 35945, Turkey
Location: Turkey > Turkish Aegean Coast > Izmir Province > Cesme
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 85 hotels in Cesme
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Ontur 5*
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