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“Relaxing Holiday” 5 of 5 stars
Review of Mersin HiltonSA

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Mersin HiltonSA
5.0 of 5 Hotel   |   Palmiye Mah. 1225 Sok. No:1, Mersin 33110, Turkey   |  
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Ranked #1 of 34 Hotels in Mersin
Frankfurt am Main, Deutschland
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Relaxing Holiday”
5 of 5 stars Reviewed August 30, 2012

10 days of relaxation are over and we have enjoyed staying at the Hotel very much. Staff was motivated and friendly which is a very important criterion if you want to have a good time. Food was excellent, fresh and a wide selection of everything was always made available. Poolbar and Pool clean and tidy. The Hotel is wonderfully located and we havn't lacked anything.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    148
    80
    20
    8
    5
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Bursa, Turkey
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 30, 2012

This hotel is a bit old. Furnute and decoration in the room reflects it. But still keeps the Hilton quality. The location is great. Nice restaurants around.
The breakfast room is on the seaside. It's very nice to have your breakfast here under the Mersin sun, especially in autumn and winter, while the other sides of Turkey are freezing.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adana, Adana, Turkey
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 7, 2012

I have stayed several nights at the Mersin Hilton. I highly recommend the suite rooms if you have children. The water view is beautiful. We also used the pool...which was a refreshing way to spend the afternoon. The restaurant is good and everyone is very helpful. Highly recommend the HiltonSA!

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson AZ
Top Contributor
148 reviews 148 reviews
81 hotel reviews
Reviews in 82 cities Reviews in 82 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed May 10, 2012

We used points to upgrade to a suite, and it was very worthwhile! We were on the 10th floor in the corner overlooking the sea, and we had not one but two independent balconies! The entire property is really lovely and very well taken care of. First of all, it was very easy to find, which is always a good idea after a long day of driving. The check-in was warm and cordial as well as efficient. Our suite was comprised of two large rooms, plus a huge bathroom and the two balconies. The bedding was Hilton classic and very comfortable; two flat screen TV's. They have a huge outdoor pool which looked wonderful with a swim-up bar. Definitely "the" place to stay in Mersin!

Room Tip: We asked to be as high up as possible; always a good idea!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 23, 2012

I Love Mersin Hilton!! Iam from mersin my Self, I always go there for meal,and some times for breakfast with my family, they serve amazing food, and the service really good. Then suddenly i have decided to do my wedding party there,
It was amazing i cannot explain how nice was the organisation, plan, food service everyting was exellent,Staff was Help Full Quality Decoration.
They given as a 2 Nght of complementary Stay.The room was seaview clean and quite, really did enjoy our selfs an relaxed.
The restaurant at the hotel had a different food served every day it was fresh an Delicious!
What else can i say highly Recommended Good for Value!!

Room Tip: Seaview Rooms Highly Recommended, Not much price differents.
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BulentTarlan, General Manager at Mersin HiltonSA, responded to this review, May 3, 2012
Dear Guest,

Thank you for taking the time to write a response after your recent visit.

As Mersin HiltonSA, we would like to thank you for all your kind comments in your review.

We really appreciate and please be kindly informed that your great comments have been shared with our team members.

For and on behalf of Mersin HiltonSA team members, we will be looking forward to welcoming you for your next visit but not in the distant future.

Best Regards,

Bulent Tarlan,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Top Contributor
93 reviews 93 reviews
41 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 11, 2012

I loved the Hilton Mersin for the nice rooms with balconies with partially sea view ,the quiet area the excellent service provided by excellent staff . The breakfast was amazing at the comfortable clean classy restaurant ,variety of fresh food and live omelette and bakery station run with a nice woman who spoke Turkish Arabic and English language with a smile on her face for all guests .
The rooms were excellent , comfortable and clean . The housekeeping staff were excellent . The eceptionists were very helpful in a nutshell everyone works at that hotel were friendly and helpful ... The only thing I did not like and bothered me was that the Internet was very highly expensive when I prefer that it would be free for guests . I hope they consider that matter as far as the concern about their guests' comfort .

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BulentTarlan, General Manager at Mersin HiltonSA, responded to this review, May 4, 2012
Dear Guest,

Thank you for your positive comments on Tripadvisor.

Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our staff and service was good and that you felt well taken care of during your stay.

Thank you for your feedback regarding the internet fee. We would like to share with you that our internet service is provided by an external provider.

Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments. I hope that we will be able to look forward to welcoming you back to the Mersin HiltonSA.

Best Regards,

Bulent Tarlan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, England
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 29, 2012

From arrival to departure my stay at the Mersin Hilton was faultless.

Check-in was quick, efficient and after a long journey a friendly smile was very welcome. Although now perhaps a little dated my room was spotlessly clean, the balcony gave a great view over the Mediterranean and above all what a comfortable bed and very quiet indeed. Not being subject to the heat of summer I was even able to leave the balcony door open and relax to the sound of the sea!!!

Breakfast was, as always in Hilton hotels, full of variety and a great way to start the day, if you are in to freshly squeezed orange juice you will not be disappointed as this is orange country!!

I understand that the hotel facilities are currently being refurbished, there was certainly no sign of this happening during my stay so good news all round for current and future stays.

More often than not hotels are only as good as their staff, throughout my stay the Mersin Hilton the staff at all levels and departments were friendly, efficient and did their job exceptionally well. I would definately recommend the hotel to anyone visiting Mersin.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BulentTarlan, General Manager at Mersin HiltonSA, responded to this review, March 5, 2012
Dear System38,

We would like to thank you for your valuable and positive comments with regards to your recent stay at Mersin HiltonSA.

It is also great pleasure to see your impression of our services and that you felt well taken care of during your stay with us.

As Mersin HiltonSA, we encourage our team members to be warm and responsive towards the needs of both our guests and their own colleagues. Thus, we would also like to thank you for your most favorable comments about our hotel and team members, which we have already shared with them.

Once again, we would like to thank you for staying with us and hope to see you very soon in another Hilton experience.

Best Regards,

Bulent Tarlan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mersin HiltonSA

Address: Palmiye Mah. 1225 Sok. No:1, Mersin 33110, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Mersin (Icel) > Mersin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 Hotels in Mersin
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mersin HiltonSA 5*
Number of rooms: 188
Official Description (provided by the hotel):
From Adana Sakirpasa Airport, the airport exit road leads to the traffic lights at the crossroads on Mersin-Adana Street. Turn right and continue straight until the River Seyhan. You will see the Adana HiltonSA hotel on the opposite side of the river and the hotel entrance is on the right-hand side just after the bridge. The journey takes about 5 minutes. ... more   less 
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Also Known As:
Mersin Hiltonsa Hotel Mersin
Hilton Mersin
Hilton International Mersin

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