Our only way to arrive in Pamukkale was on an over night bus. We arrived at about 5am. When we reached the hotel nobody was working. The door was locked and we waited for 2-3 hours outside, as the room I was paying for was empty. The first employee to let us in was breakfast staff, and she told us we would have to wait for another person to get us our room. I believe it was the owner who arrived, and he got us our room without checking in. The room was small with very little space for luggage. The decoration in the room was nice. After resting, I returned to the front desk to finishing checking in. This is where I met another employee. I did not mention anything about the long wait in the morning, but he proceeded to explain that he was waiting until 3am for us to check in. I told him that we could only arrive on an over night bus, and I expected to the hotel to be open 24 hours. He continued to give excuses (low season) why there was working in the morning. There was no apology or compensation received, just excuses. Our room was never cleaned during our stay. The breakfast was completely pitiful. It was the cheapest I have had during all my stays in Turkey. I would never return to this hotel, unless I received some sort of compensation to give them a second chance.
- Official Description (provided by the hotel):
- Venus Hotel is a charming family run hotel located in the pleasant Pamukkale villiage. Facilities include a swimming pool, tranquil garden, free internet, and a relaxing 'Ottoman' corner. You can see Pamukkale's famous travertines or enjoy mountain views from the balconies of our sunny rooms. We also serve a large variety of homecooked Turkish meals for lunch or dinner in our popular restaurant. ... more less
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- Also Known As:
- Venus Hotel Pamukkale