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“AWESOME!!!!!” 5 of 5 stars
Review of Serinn House

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Serinn House
Esbelli Sok. No:36 | Urgup Merkez, Urgup 50400, Turkey   |  
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Hotel amenities
Ranked #10 of 52 Hotels in Urgup
Certificate of Excellence 2014
San Francisco, California
1 review
“AWESOME!!!!!”
5 of 5 stars Reviewed November 7, 2010

Cappodacia: you must go! I am still under the magic spell of the area. Eren, and her staff, played a huge role on this: from her emails prior to my trip with so much information ...to making sure someone was at the airport to pick me up.... to taking my shoes for new heals to the repair shop... The place is lovely, comfortable, modern yet with the "cave feeling" - my room was unique and so are the other ones. Breakfast is included but most important you can"taste" the love and care with which it is prepared. Every detail is make you feel at home!

  • Stayed October 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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265 reviews from our community

Traveler rating
    249
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Bangalore, India
Top Contributor
70 reviews 70 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 5, 2010

We selected this hotel because it was rated number 1 in Cappadocia by TripAdvisor. Everything went better than expected. The owner of this boutique Cave hotel, Erin Serpin, sent us details of what to do during our 3 day stay. The airport shuttle pick-up was on schedule and the warm welcome and reception we got on arrival was great.
We were able to optimize our time in Cappadocia by scheduling a Never to miss Hot Air balloon ride at dawn and witnessed a landscape unseen in any other part of this earth! Just too spectacular for words. Erin arranged to have her car drop us in to town each evening for dinner, recommended and made dinner reservations for us. We took a 2 day guide escorted tour of North and South Cappadocia that was worth all the money charged and more.

Overall, Serinn House's service and delicious breakfast are hard to match! Would highly recommend this hotel.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
5 of 5 stars Reviewed October 21, 2010

It was hard to leave this hotel behind because we had such a wonderful stay there. From the modern decor in the cave rooms to Eren's hospitality to the delicious breakfasts, nothing could be improved. Even the bathrooms were comfortable and spotless. We slept like babies in the crisp, clean and peaceful bedrooms. Made our trip to Cappadoccia flawless!
Plus, she has the cutest dog and cat to greet you.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
89 reviews 89 reviews
72 hotel reviews
Reviews in 59 cities Reviews in 59 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 11, 2010

Located on a hillside overlooking Ürgüp, Serinn House has six rooms at Serinn 36 and another two at a nearby house, all of which are owned/managed by Eren Serpen.

Three of us stayed two nights at Serinn 36. Our two rooms are 20th-century caves, excavated from solid rock and comfortably furnished. The ensuite bathrooms have hairdryers, shampoo, bath gel, body lotion, Duravit sanitaryware and single lever faucets/shower controls. Water pressure is strong. Lights are well positioned and effective. However, a few more electricity outlets for charging cameras, mobile phones, etc, would be nice.

The thick rock walls offer superb sound insulation and only loud conversations can penetrate the closed windows and doors. With the windows open, we encountered unexpected intrusions by the resident cat.

The daily buffet breakfast is served on the rooftop terrace with a choice of indoor or outdoor seating, overlooking Ürgüp. A generous selection of jams, cheeses and spreads are offered, with eggs done to one's preference. As new visitors to Turkey, we would have appreciated some information on which items constitute a traditional Turkish breakfast.

The free WiFi signal is strongest at the rooftop and in the courtyard. In-room, WiFi and cellular signals are inconsistent.

We experienced intermittent blackouts during our stay but they were brief and we did not resort to the candles thoughtfully provided in every room by Eren.

Cappadocia's attractiions are all within short driving distances and one of our best meals was at Dimrit Restaurant which is a short wall away.

  • Stayed October 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2010

I stayed at Serrin House for 3 nights, having chosen one of the unusual, contemporary cave rooms from pictures seen on Eren's (the owner's) terrific website. The room was spacious, airy, bright, and had an incredible view of Cappadocia. Eren is completely hands-on: overseeing everything from the great breakfasts served under sun umbrellas on the patio, to advising us of the best restaurants in the area, to taking care of all our requests: extra towels, a troublesome lock on our safe, where to shop in Urgup, what trips to take in the area. She works very hard, but this lovely little hotel (6 rooms) is a labour of love and it shows.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2010

Based on all the reviews from TripAdvisor we truly expected more from this hotel. The pics from their website are amazing, but the hotel is small and quaint - nothing out of the ordinary for this area. Urgup is a very nice town, but there are so many more options, views and access from other little towns around (Goreme and Uchisar). The owner is nice but does not exude the warth you would expect (compared to all other places we stayed in Turkey). You can find better places in the same area as Serinn.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2010

This is the Ritz Carlton of Capadocia. The owner, Eren, and the staff, make you feel at home and take care of organizing all attractions and reservations for you. The rooms are beatifully decorated. I cannot believe there is better hotel in Capadocia.

Stayed September 2010, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serinn House

Address: Esbelli Sok. No:36 | Urgup Merkez, Urgup 50400, Turkey
Phone Number:
Location: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Free Breakfast Airport Transportation
Hotel Style:
#7 Romantic Hotel in Urgup
#10 Family Hotel in Urgup
Price Range (Based on Average Rates): $$
Number of rooms: 5
Official Description (provided by the hotel):
For a fresh perspective on the stunning Cappadocia skyline, discover the new Serinn Hotel, a unique boutique cave hotel that incorporates cutting-edge design with the intimacy of the natural caves. Nestling in the heart of Urgup, Cappadocia, with magnificent views of the town and surrounding mountains, the Serinn is a stylish hotel with just five guest rooms. Elegantly furnished rooms have been designed for your utmost comfort with sumptuous beds draped with fine cotton linens, fluffy towels and custom-made toiletries, as well as seamlessly integrated modern facilities. ... more   less 
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Also Known As:
Serinn House Hotel Urgup
Serinn Hotel Urgup
Serinn House Cappadocia/Urgup, Turkey

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