First of all this hotel is in the middle of the sticks! You will be isolated if you stay here as far as places to shop, no nightlife, etc.
I had prepaid for my hotel "Suite Room" from Hotels.com. I had a late arrival (about 9pm) and I was told by the reception (male) clerk that my room type (Suite) was not available. (They had sold/given it to someone else!) I was offered a nasty three bedroom room with the beds all slumping in the middle and barely enough room to move around. I was not happy. The desk clerk was a hard nose man who had no intentions of doing anything to accommodate me into something equally as nice as I should have received. Based on their horrible staff and what I had to put up after it was THEIR mistake I would never recommend this dive to anyone.
For one hour and a half I stood there and argued with him and his staff. He said that there was no manager on duty, until Monday! Yeah, like I was going to stick around to wait for a manager to show up. No way!! Finally one of the female staff clerks who was feeling my pain offered to help me. She said I would be taken (via their van) to another hotel that I would really enjoy. Although I was thoroughly skeptical at this point that this other hotel would be better I took the risk saying that I would be back if it wasn't better.
She was absolutely right! OMG, it (Yusuf Yiğitoğlu Konağı) was to die for. I was put into the Kaya Suite on the second level and was so happy. Check on Booking.com (see their 8th and 9th picture that was my room!) Fabulous and so was their breakfast. Their staff was attentive so unlike the Burcu Kaya. If you are a cheap tourist and don't care about how the room looks or if you can physically move inside your room then stay at the Burcu Kaya Hotel and take your chances. IF you want quality and feel you deserve the best then stay at the Yusuf Yigitoglu Konagi Hotel.
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- Also Known As:
- Burcu Kaya Hotel Cappadocia/Urgup, Turkey