The Museum is a lovely hotel in a great location in Uchisar. It's a "cave hotel" so all of the rooms are built into the old caves which is interesting.
The room are large and pretty nice. The bed was fairly comfortable, but not great. Climate control in the rooms was a bit lacking, and my wife and I both ended up being quite hot.
Wifi barely worked in our room - they warn it won't work in some rooms due to the cave configuration, which is fine. That said, they blocked Facebook access which is fairly bizarre (must be a default setting they have)...
The restaurant is quite excellent, possibly the best dinner we had in 12 nights in Turkey. A large selection, nice room, good wine list.
Service is the weak point in the hotel. From the restaurant to reception to housekeeping, whenever we had a request it was usually misunderstood or generally ignored. For example, in the bathroom we had put the hand shower in the mount on the wall as we don't take baths. The next day, the housekeeping staff had removed the hand shower from the wall, so we had to put it back up again. Unfortunately, it was jammed, so we asked the front desk to fix it while we were out at dinner. We have no idea if they came or not, but they certainly did not fix it. After 15 additional minutes of playing with the shower head, I was finally able to get it back on the wall. Not exactly 4-star service. Had other mediocre experiences at breakfast, dinner and the outdoor "bar" area (where it's very hard to get a drink).
That said, it's mostly minor stuff, and a lot of it felt like it was just due to understaffing/overworking of the staff. Still a great destination as much of what's great about the hotel is irrelevant of the service.
- Official Description (provided by the hotel):
- 'Unique...' There is no other word that better describes Museum Hotel. Situated in a very special geographic region in Cappadocia, Museum Hotel has been designed and created from a distinctive combination of the land and historical features and ruins, some intact and some beautifully restored to their original glory. The hotel features 30 rooms & suites-each of them exceptional in their own inimitable way. No room can be alike, with each bringing its own special ambiance, contributing to Museum Hotel's evident character and charm. ... more less
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- Also Known As:
- Museum Hotel Uchisar
- Museum Hotel Cappadocia, Turkey - Uchisar