My family and I had an absolutely unforgettable trip to Goreme in Dec last year. We were met with hospitable service, especially by the owner, Sinan.
Into our 3rd day of the trip, unfortunately I met with a horse-riding accident and had a terrible humerus fracture. The fall severed my left humerus and I had to have an emergency operation to insert a platinum plate and screws to hold my bones together. What followed was a nightmare of 5 days of hospitalisation with no one in the hospital who speaks English, except for one plastic surgeon.
Sinan who speaks English fluently was a God-sent. He was there with us almost every moment to help us convey our needs. From dealing with admission, security guards, pharmacist, doctors, nurses, finance and at discharge, he was always there to provide assistance, even at late hours. On one occasion, he had a lengthy talk with a very nasty & rude nurse on duty to ensure I was treated with respect and care.
He tirelessly gave us the emotional & physical support to help us manage many difficult moments and translating many frustrating conversations. For all 5 days I was hospitalised, he would visit me in the night without fail. Without being asked, he even took the initiative to call up the airlines to request for a refund on our unutilized flight due to the accident.
Without Sinan, this unfortunate experience could have been worse.
Thank you once again Sinan and his team!
Sharon, Kevin, Nicolle & Keith
- Also Known As:
- Sos Cave Pansion Hotel
- Sos Cave Pansion Goreme
- SOS Cave Hotel Goreme, Cappadocia, Turkey
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