As I was attempting to book my schedule from the UK, moving through Turkey within a limited number of days I found it very stressful trying to book bus tickets online in advance. I had heard that some agencies would book for you but as soon as they knew that they couldn't sell you another tour or package they were rude and unresponsive. I knew coming to Cappadocia that my partner and I wanted to book a hot air balloon ride with Butterfly Balloons so it was pure luck going to butterfly that when I asked about booking bus journeys to and from Cappadocia that Turkish Heritage Tours was forwarded as their representatives. I dealt with Gizem who was very quick on email to get back to me with any of my queries and made the whole process very easy. Delighted with the balloon trip too! The only slight negative was that I noticed we ended up paying 3 times the cost for the actual bus ticket, however for pure ease of it I don't mind and it's understandable the agency need to make a fee from the transaction and the cost wasn't extortionate.
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