This hotel has plenty of character and its location has wonderful views over Goreme, but there are problems, of which the most serious is that it is unclear what its target market is. We stayed in a large cave room (no.10) which is in a part of the hotel that has been renovated well and with some style using natural stone and wood. This would certainly be rated 3-star. However we saw other rooms which were distinctly budget accommodation and this is where the problem lies. The public areas, apart from the elegantly renovated reception, were generally of low quality, and the breakfast was very mediocre, considering the rate we paid (65 euros).
Regarding service, while the son (Ahmet?) was very approachable and helpful, his father (Arif?) was rather grumpy and unhelpful. He picked us up at the bus station with no smile and at no time was there any offer of help with the luggage (there are several steps in the hotel).
There were two problems with our room. This may not matter to other people, but the curtains on the windows were completely inadequate as far as light was concerned. There was a street lamp outside; also we did not wish to wake at dawn. We spotted this immediately on arriving and the father was very unhelpful (although he did eventually supply two towels to cover the windows). Astonishingly he told us that no-one else had complained. What happened to customer satisfaction?
The second problem was cleanliness which really was poor. There was dust in many places, including above the mirrored cabinet in the bathroom and under the dressing table and beds.
Conclusion: If you pay our rate (65 euros) or more, this is not good value, but if you want budget accommodation (40 euros or less), this could be the place for you.
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- Also Known As:
- Arif Cave Pension Hotel Goreme
- Arif Cave Pension Goreme, Cappadocia, Turkey