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“Overall a good experience” 4 of 5 stars
Review of Charisma De Luxe Hotel

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Charisma De Luxe Hotel
5.0 of 5 Hotel   |   Akyar Mevki No:7, Kusadasi 09400, Turkey   |  
Hotel amenities
Ranked #27 of 153 Hotels in Kusadasi
Certificate of Excellence
Lower Hutt, Wellington, New Zealand
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Overall a good experience”
4 of 5 stars Reviewed September 29, 2013

This hotel was booked for us as part of a tour package and I am unsure exactly what we paid per night. The hotel is set right on the water in a beautiful part of Kusadasi. The front desk staff were friendly enough and the porters promptly took our bags to our rooms. The rooms are a decent size and semi-separated between the bedroom and bathroom/living area. Our room was quite far from the lobby though and our wireless internet did not work in the room at all which was quite painful. The pool area is brilliant with a gorgeous pool and a large number of loungers with umbrellas. It also has its on private ocean beach which was lovely for a swim, but could get rough at times, particularly towards the evening when the breeze got up. The breakfast and dinner buffet was huge and there was so much to choose from you were spoilt for choice really. The fitness centre was quite dated and had a poor selection of weights machines, the whole thing was full of treadmills! It also had no air conditioning or music. The spa was excellent and most of it was complimentary including the sauna, the only thing you had to pay for was the turkish bath package and the massage treatments. This is quite a large hotel, so be prepared for a lot of walking between different parts of the hotel, which may be an issue if you are elderly. Ovrall it was a good experience and we would stay there again (depending on price).

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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628 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Melbourne, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 20, 2013

We stayed two nights at the Charisma and were perfectly happy except for a couple of minor irritants. Our room, (2809) was at the end of the building, on the eighth floor with a ' corner' window and a balcony as well, all overlooking the sea. The views were fantastic. A firm bed, basic, minimalist decor and good toiletries were all good. The included buffet dinner and breakfast were extensive, nothing exceptional, but were good value, had good variety and were more than adequate. (Although it annoys me to get orange 'cordial' masquerading as orange juice at breakfast in a 5 star hotel!)
My main complaints are, that this is a five star hotel in a country where you are told not to drink the tap water, yet they do not supply any complementary water in the room! The wifi is frustratingly bad, constantly dropping out and finally, you have to pay for the use of the in room safe!!
In all my travels of 5 star hotels, I have never had to pay for the use of the in-room safety box! Why?
These 3 small issues could all be easily resolved, yet the reviews show that they still annoy a lot of contributors on tripadvisor. Surely the Charisma should take note.

Room Tip: Take water!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013

Overall, this hotel was delightful! Room were spacious and overlooking the Aegean Sea... there is no beach per say but a short rocky walk into the water and it is perfect! Our breakfast and dinner buffets were included - lots of variety and delicious.
Make sure you return your beach towels at the end of the day and get your personal towel card back otherwise they will charge you 10 euros!!!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new zealand
Top Contributor
92 reviews 92 reviews
51 hotel reviews
Reviews in 54 cities Reviews in 54 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 18, 2013

We were really looking forward to staying at this hotel as had been told good things about it. We found the lobby impressive and we were greeted with a "cocktail" on arrival. Unfortunately once we arrived in our room things went downhill. The room was small, had no balcony, the carpet had obviously been lifted and just thrown back down as it was loose, the one and only chair had a burn mark on it as did the carpet. the shower was set into a corner of the wall and had no door or curtain. Everytime you used it, the water flooded everywhere. There was nothing you could do about it. We ended up with water through the entrance way and the carpet was wet. Really bad planning! The wi fi was hopeless and hardly worked at all. The buffet was below average with the main dishes not hot and the juice was not juice. The swimming pool area and being able to swim in the Aegean was lovely. The staff were not interested in helping correct anything. While this is meant to be a 5 star hotel in Turkey the only 5 star thing about it is the view.

Room Tip: Get a balcony so at least you can enjoy the view
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, Arkansas
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 16, 2013

The Charisma is a perfectly fine hotel. The staff is fine. The rooms are fine. The food (all buffet) is a little less than fine, but I guess they believe quantity makes up for quality. One good thing is that all of the rooms are ocean facing so you do have lovely views. I read one review that said the WiFi was terrible and it was. The staff is okay, perfectly nice if you ask a question, but there's just nothing special about the place or the staff. I can't give this hotel a positive review, but I can't give them a negative one either. Personally, I would have preferred a smaller, boutique hotel than the Charisma which is basically a cruise ship on land.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 14, 2013

I stayed at the Charisma in June. The hotel is modern and immaculate, with waterfront that you can swim in (or use the pool), and everything is given attention. It's a little far from the main sightseeing, but since it's not in the touristy part, it is nice and quiet. There are buses that stop out front and go to other parts of the city.

Room: When we checked in, we were offered nicely presented juice drinks (no alcohol, too bad). Our room was huge and had an awesome view of the sea. Everything was quiet but for the water and wind. The room was updated and clean (though the shower/tub was a bit scary getting in and out of). The deck off the room was small but offered a great view. The staff brought us wine and fruit.

Staff: The front desk staff was friendly, helpful, and informative. The restaurant staff usually kept to themselves (though I think their English limited, so that might be why); they were never rude, just didn't make conversation. The hotel accidentally charged us for our dinner (which was supposed to be included in our particular package), but one call to our travel agency cleared that up without any problems. The staff has a room set apart to hold luggage if you need them to--they have a tag system to make sure bags do not get mixed up--it seemed pretty organized and we had no trouble with it when we left our bags with them for several hours after our check-out time.

Breakfast & dinner: Everything was buffet style, with every kind of food imaginable presented very nicely. The breakfast food wasn't anything extraordinary tasting, though the bakery items made up for the rest by being excellent. We had dinner included as part of our package, and that was good.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 5, 2013

This review is a mixed one and therefore will start with the things that I liked - the view from the balcony is good, the swimming pool is located by the sea and is well maintained, the spread at breakfast and dinner is really good and to get a seat outside by the sea at dinner is a lovely experience. There are various food options for vegetarians and that according to me is a definite plus point. The team at the hotel is nice and helpful.

About some of the things that were not so nice (which are not material for me) - you got to pay a daily rent for using the safe deposit box in the room, no tea/ coffee maker in the room and the air conditioner does take a while to make the room cool.

Despite the shortcomings mentioned above, our overall stay experience was good.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charisma De Luxe Hotel

Address: Akyar Mevki No:7, Kusadasi 09400, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Kusadasi
#7 Spa Hotel in Kusadasi
#12 Luxury Hotel in Kusadasi
#13 Romantic Hotel in Kusadasi
#25 Family Hotel in Kusadasi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Charisma De Luxe Hotel 5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Charisma De Luxe Kusadasi
Hotel Charisma De Luxe

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