We have just returned from a two week holiday in the Batihan and we had an amazing time. The weather was glorious - in the thirties with blue skies every day.This hotel has everything you could possibly want from a family holiday, and I can't recommend it enough. Of course, there are always some aspects that are better than others in any hotel, so in this review, I'll separate them into each area:
1. THE HOTEL BUILDING
The hotel has two buildings, one of which was built in 2011. We were in the older building, where the main reception is, and it was really modern, bright and clean, and didn't feel remotely old! We had two rooms next to each other on the fifth floor, each with a balcony, satellite TV and a shower/ bath in the bathroom. There is a hairdrier in each room, which saves having to bring one. The rooms were cleaned thoroughly every day, the beds were changed every second day, but made every day, and fresh towels were left by the maids every day too. On arrival,we were checked in quite quickly, and the porters took charge of our luggage and arranged to bring it to our rooms, which was so nice, after travelling with children! We gave him a tip, but we noticed throughout our stay that there is not the same expectation to tip all the time as there was iin Tunisia when we were there. In our rooms,there was a bottle of red wine and a platter of fruit waiting for us, which was a nice touch. There is air conditioning in each room, operated with a remote control, which we needed, because it was so hot.
2. THE FOOD
The main restaurant has a selection of Turkish and European dishes, and there is always something available, even if you are a picky eater. None of us were ill during our entire stay, and we tried most things! The place was spotlessly clean and the staff were so friendly and helpful. They worked very hard to clear tables as soon as people left. Breakfast, lunch and dinner are served here, but there is also a beach bar right beside the sea and just along from the pools, where you can order cheeseburgers, spaghetti, chips, pizza, barbequed chicken etc. There is also a very hardworking Turkish lady who makes lovely pancakes too, which were popular! Included in the all inclusive were two nights to eat at the A- La- Carte restaurant in the hotel grounds, where it's table service and offers a really impressive menu. The steak was lovely! Throughout the day, ice cream is available too and slush, mock cocktails and alcoholic as well as soft drinks.
The pools are fantastic. When you check in at the hotel, you will be issued with a beach towel card, and you exchange these for a beach towel every day at the spa. At the end of the day, you simply return them to the spa, and get fresh ones the next day.There is one main pool and a pool with three slides in it. The slides are on about three times a day, and are supervised by a lifeguard. There is a baby pool with a little slide in it, and at the other side of the main pool, there is a children's pool with a snake themed slide and mushrooms with waterfalls. Next to this, there is a shower in the shape of a clown, which was fun.There are additional showers next to the main pool. At the back of the children's pool is a wooden chalet where the kids' club takes place, but please be aware that this is not the type of club where you sign your child in and out, as we have been used to in the past. It was really just a case of children going in and out as they pleased to draw, watch TV, play with the toys etc. There was a lovely Turkish woman who was part of the entertainment team, who was mostly there popping in and out. If you have a sunbed right outside, you can keep an eye on your little one if they use the kids' club.
There is a volleyball court and a tennis court in the grounds, and the entertainment staff come round during the day announcing darts, volleyball matches, bowls etc. They don't pester you if you don't want to take part, but the offer is there. They are so friendly and genuinely seem interested in chatting to you, despite the fact they must meet lots of people! There were a good number of sunbeds and parasols, both in the gareden area and on the beach. We never had a problem getting a sunbed, but it might be different in peak season, as this was October.
The entertainment staff work very hard, as outlined above.There is a mini disco at 9pm every night and then a bit of a gap until the main show at 10pm. There were a few outside acts brought in - Turkish dancers, a circus act etc. which were enjoyable. The staff also run a raffle and bingo, and do a great job of including all nationalities, which was lovely. We enjoy meeting people from different countries, and our children made good friends from Germany, Switzerland, Holland and Denmark and had such a lot of fun together. This hotel does have guests from all over Europe - there were also Bulgarians, and Italians there, but I get annoyed when people leave comments suggesting this is a problem. For the record, we found the German, Dutch, Swiss guests etc. to be absolutely fine. Sometimes a smile and a polite hello goes a long way! There were not many Britsh guests, but there were some Irish families there.
5. THE AREA
It's true that this hotel is 7km away from the centre of Kusadasi, but the dolmus bus stops right outside the hotel entrance and only costs 2.75 lira. It takes about 15 minutes to get to the centre. There is a supermarket and chemist within walking distance of the hotel, and there are a lot of houses around the hotel, but there are not many other hotels.
In Kusadasi itself, there is a market every Wednesday, where you can haggle, with varying degrees of success! There are also nice shops down by the port where you can see the cruise ships which have docked. As a previous reviewer has stated, there is a nice restaurant called Casablanca where you can be driven to from the hotel and back again after a meal. Mustafa - who works there with his brothers- visits the hotel and gives you his card. He arranged to pick us up the next night and drove us into Kusadasi, where we had a nice browse around town before a meal, with free dessert and coffee. We were then driven back to the hotel! Ephesus was really worth a visit, although I wouldn't recommend it for young children. I went with my elder daughter while my husband stayed in the hotel with our other children. The water park Aqua Fantasy was open too, and was a fun day out. Don't bother trying to bring in any snacks, though, because they ask you to leave all of that behind at the entrance desk, and collect it at the end of the day. However, the cost of food in the park is not too expensive anyway.
6.THE SPA/TURKISH BATH
As soon as you lie on a sunbed for the first time at the Batihan, you will be approached by Benjamin who works in the spa. He will give you a leaflet explaining the spa facilities. I had read a review on Trip Advisor written by someone who had not enjoyed the experience at the spa, and had suffered an allergic reaction to the face mask, so I was really wary about going, and fully intended not to. However, Benjamin believes in the hard sell, and before I knew it, my teenage daughter and I had signed up fr the turkish bath. He wrote down that we would be given the VIP package, which included a Turkish bath, massage, face mask and use of the jacuzzi and thalasso therapy pool. This cost 280 lira/ £95. We were ushered into a changing room by a woman who worked there and told to keep our swimsuits on, before we were taken to the turkish bath room. This was not for the faint hearted or shy, as you are scrubbed from top to toe, before you are then taken to a relaxation area wearing a robe, and given apple tea while you relax, which was lovely. Then we had a massage, which was expertly done, and brought back to the relaxation area where the face packs were applied.Although it wasn't like getting a facial at home, it was left on for ten minutes before it was washed off, and luckily we had no problem with it. One of the staff then told us the package of treatments was now at an end, but I said we were due to use the jacuzzi and the thalasso therapy bath. They said they were being treated with chlorine, but we should come back the next day. We did this, and the staff acted like they had never seen us before! That annoyed me, because they knew fine who we were. Anyway, we did get the use of the jacuzzi and thalasso therapy after that, but watch out for this, should you decide to use the spa!
To summarise, this hotel was great for a family holiday and we all came back delighted with our first trip to Turkey. We can't wait to go back.
Rooms in the older building at the back give you more peace and quiet at night time, if you have chi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.