Having been at Kuster two years ago we decided to go back to see what it was like. The pool and new seating areas are impressive both at the main and silent pool. The grounds are immaculate. The accomodation needs some major upgrade to remain as 5 star and the reception needs to be more sympathetic with room allocation to those with mobility issues which I have and yet both times have been allocated accomodation up a steep hill. This area is not maintained as well and has overflowing bins encouraging cockroaches and even snakes. The Efes restaraunt manager is very rude to his staff and shouts at them in front of guests even though they work really hard. Ada's cafe is lovely as are the staff there. One of the main positives was the animation team who were fantastic and so full of fun and energy especially Marta and Antonio they made a good holiday great. I would consider going back if some issues were addressed. I have also recommended the Kuster to others as it covers all genres.
- Official Description (provided by the hotel):
- Everything is thought for you in Kuştur Holiday Village – a unique club of its own of those 448 rooms furnished for your ultimate pleasure which should be classified as superior , garden , family and suit rooms - tendering comfort along with a unique garden view, balcony or terrace, sattelite TV, direct dialling telephone , minibar, hairdryer, bathtub, babycot (upon request), dressing table, self controlled air conditioning , daily newspaper service (upon request), wake-up service, message service, dry cleaning, laudry service , smoke detector , automatic fire alarm system and more.. ... more less
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- Also Known As:
- Kustur Club Holiday Village Hotel Kusadasi
- Kustur Hotel Holiday Village
- Kustur Hotel Kusadasi