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Kustur Club Holiday Village: Traveler Reviews

5.0 of 5
Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
Hotel amenities
Kustur Club Holiday Village
Ranked #4 of 148 hotels in Kusadasi
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531 reviews from our community

Traveler rating
    275
    168
    50
    20
    18
See reviews for
Families
247
 
Couples
180
 
Solo
7
 
Business
2
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good holiday”
4 of 5 stars Reviewed February 18, 2013 via mobile

Firstly this holiday was cheap! So expectations were to have a cheap and cheerful holiday. The hotel complex is large and nice to walk around the pool and slide facilities are great and geared up for kids. The staff were friendly but English was basic. Rooms clean and sheets and towels changed every day but basic rooms and looked dated but think that this is in keeping with the 'village' feel of the place. Food some what repetitive even after 2/3 days salad chips n meat most days and breakfast had a more continental feel to it. A taxi or buss rive away from town. Didn't find out till the end of the holiday how cheap the a la carte restaurant was maybe that would have improved the food scenario. Other than that decent

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
Ask jonricky1702 about Kustur Club Holiday Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this review
February 21, 2013
Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Funny holidays”
5 of 5 stars Reviewed February 16, 2013

We spent a great week with all our family. Inspite of winter we got a lot of fun. Territory is very nice and green. many trees. I liked to lye on the grass after dinner. Lots of food - especially dinners were great. Modern rooms were in orange bungalows, in white - more older. So it is great place for holidays in friends style

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask migachal about Kustur Club Holiday Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this review
February 21, 2013
Dear guest,
We want to thank you for your kindest feedback! We will forward it to all out hotel departments as a motivation for our further work!Thank you once again. We will be very glad to treat you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staffordshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Relaxing late autumn holiday”
4 of 5 stars Reviewed December 12, 2012

We chose this hotel to give us a relaxing break and sunshine before winter set in. The hotel was not full and so we found the grounds, quiet pool and Aida bar relaxing and satisfied our requirements. The food in the main restaurant was the best we have ever come across in an all-inclusive hotel especially the salad selections. Staff were most pleasant and helpful, especially those at the quiet pool and Aida bars, the Maitre d' and staff in the restaurant and our chambermaid Zela.

Room Tip: We had a first floor room near the quiet pool, which was partially carpeted, which was warmer underf...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
Ask Fergie74 about Kustur Club Holiday Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this review
December 20, 2012
Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village.We love receiving reviews from our guests and it really motivates us all when we read such kind words of appreciation.Thanks again, and we hope you'll choose Kustur Club Holiday Village the next time you're in Kusadasi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bham
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Kustur club”
3 of 5 stars Reviewed December 9, 2012

We stayed at the Kustur club myself and my partner for a week. In a nice quiet location on the beach doorstep. The town of Kusadasi is just a bus ride away, I would also recommend the excursion man outside the Kustur club got some great multiple excursions deals with him. The hotel is set in lovely grounds and kept immaculate. The rooms are very nice and clean and no bugs in our room whatsoever which was a bonus! The food in the restaurant was gorgeous however the dining room got crowded easily especially on the evening. The drinks were plentiful and great. The main pool area got a bit noisy for me and my partner so we were mainly at the little pool. The only downside i would say is i found the staff quite rude! The reception tried to over charge for a safety deposit box and said we will get our deposit back at the end of our holiday. Come to the end of our holiday they said we will not be getting our deposit back. I challenged the receptionist but he was adamant we wouldn't be getting it back so i gave up. The animation team are very hardworking but the entertainment is poor and in German, i was talked down to by one of the animation team which i did not like and found intimidating. On the basis of this i would not return again. Maybe if that never had happened then i would return but for me its not my cup of tea!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
Ask 109holidaylover about Kustur Club Holiday Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this review
December 12, 2012
Dear Guest,
Thank you for staying with us at Kuştur Club Holiday Village and for taking the time to share your views with the Trip Advisor community.To give you better service at your next time is your feedback very important for us.
We think there is a misunderstanding about the safe price because safe boxes are for a fee.
When you are next considering staying with us at Kuştur Club Holiday Village, please contact me directly so I can thank you in person for your Trip Advisor review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maaseik, Limburg, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“2nd time around, not last time”
4 of 5 stars Reviewed November 30, 2012

We came here again and were glad to see there were definitely some improvements since last year: there are now fresh bottles of water on the tables in the restaurant, the coffee is better and there's another (and slightly better) brand of wine also. The carpeted rooms are now vacuumed regularly. The food was even better than we remembered. Everything was still spic & span. The only thing they should take care of, are the wasps. They are very annoying and aggressive and sometimes you just have to fled with your plate. Some cheap wasp catchers would be welcome!
The mattresses on the sunbeds are wiped off every morning, but there are still a lot of broken sunbeds. Staff is super friendly and at the restaurant the waiters were defintely more alert than last year.
Mattresses the bed are still very hard, but that's a matter of preference.
We had a lovely holiday again!

Room Tip: Superior rooms are lovely and more comfortable than regular ones. Top floor are carpeted, ground flo...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Poetin about Kustur Club Holiday Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this review
December 5, 2012
Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kustur Club Holiday Village

Also Known As:
Kustur Club Holiday Village Hotel Kusadasi
Kustur Club Holiday Village Hotel
Kustur Hotel Holiday Village
Kustur Hotel Kusadasi
Address: Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Kusadasi
Amenities:
Fitness Center Free Parking Kids Activities Restaurant Swimming Pool
Hotel Style:
#1 Luxury Hotels in Kusadasi
#2 Family Hotels in Kusadasi
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Everything is thought for you in Kuştur Holiday Village – a unique club of its own of those 448 rooms furnished for your ultimate pleasure which should be classified as superior , garden , family and suit rooms - tendering comfort along with a unique garden view, balcony or terrace, sattelite TV, direct dialling telephone , minibar, hairdryer, bathtub, babycot (upon request), dressing table, self controlled air conditioning , daily newspaper service (upon request), wake-up service, message service, dry cleaning, laudry service , smoke detector , automatic fire alarm system and more.. ... more   less 
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Kustur Club Holiday Village
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