stayed with partner and a child- july 2011. got to hotel in the early hours and were expecting to get our room at 12 mid-day. (due to the early hours flight) told that we would then have to wait until gone 12 to get in. we were given all inclusive wrist bands and told we could use the facilities. (this process of the room not being ready happened to everyone we spoke to. usually a technical fault was the excuse used and guests were offered a night at another hotel that wasnt the best. ) 12 mid-day passed and we were told the room wasnt ready. 1:45 was when we got into the room. room basic and clean.
food at this hotel isnt great. its lacking in choice and doesnt really cater for children. the
snack bar at pool is poor. it serves chips, pizza and burgers. if you get there after a certain time your told that they have only a certain thing left usually undercooked cold burgers. (pink in color) chips are served cold and are left sat in a steel tub on side. On one occasion i said i didnt want cold chips and they put them under a grill to warm them up. the pool bar is supposed to be open until 10:30 serving drinks yet most days it closed for an hour at 6ish so that staff could hose down the bar area (whilst people were sat there having a drink) and remove towels from all the sunbeds. (even of those who were still in the pool). the staff in general were quite rude , we found out later on in the holiday that the shop (if you can call it that) thats on site was charging everyone different prices for things. (maybe based on how much they liked you) a couple we spoke to from Cardif has been charged 2lira for water all week yet we were charged 1 lira. didnt spend any days by the pool as not enough sunbeds for all guests. without sounding unfair the hotel could so so much better by improving simple things. however german, russian and turkish guests are given preference over english guests.
There is no entertainment at night or during the day at this hotel we ate out 6 of the 7 nights.
DO NOT BOOK TRIPS WITH SUNDIAL ON LADIES BEACH. the fella could sell sand to the arabs but the boat trip we booked didnt happen. we were ready for pick up at 9:10 but the lift to the marina didnt arrive on time and we got to the boat too late. Got money back but wasted half our day. Used ADA travel on main street they are reliable and couldnt do enough for us. booked aqualand and Boat trip with them.
Good points about holiday. visit Chez maurice at long beach, for 28 lira (between 2 adults and 1 child) you get sunbeds each, umbrella's a free soft drink each, a plate of fruit each and a lift to and from hotel to beach. Plus the staff at Chez Maurice are friendly and genuine. BBQ night at Chez Maurice was fab. lots of choice on buffet, food was yummy and entertainment was good too. Avoid Diamond beach unless you like seaweed and being stuck in the middle of no-where.
Visit Capitains House on the main road opposite marina, staff are great with kids and food was ok too.
Kulle is also worth a visit, good food, and lovely decor. reasonable price.
Bulevard restaurant (restaurant to SEZAR hotel) very good food and friendly staff. try the SEABASS.
Overall we had a good holiday but only used ESAT OTEL for sleeping.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.