Certainly an impressive hotel upon arrival. After a speedy check in, we were taken to our allocated rooms. We had booked 2 superior rooms and at first wondered if the rooms were as requested. The rooms were in fact like any that one would expect in a decent 4/5 star hotel. On checking a picture in the lift, it confirmed that the rooms were , superior! We were on the 8th. floor with a good side view out to sea. The rooms were of a reasonable size,very clean and tidy,small balcony,large flatscreen t.v. We had requested a sunny balcony,but as the hotel faces west and all rooms,apart from suites, are situated on the sides of the hotel, the same is not possible.The season was beginning and during our 2 week stay the staff were busy sprucing up areas that had been closed during the winter months.The grounds surrounding the hotel are well cared for and during our stay lots of plants were being introduced throughout the gardens.Two of the three pools were open and it was never a problem finding sunbeds, all of which were in good condition and cleaned daily. The beach was a let down. The area looked as if clean golden sand had been put on top of the brownish natural sand of the area. Because of the sand, the sea had a murky colour,not too inviting. Te annimation team worked hard and focussed mainly on the younger families. The music by one of the pools was quite loud and repetative, not idealy suited o relaxing in the sunshine. Food and drink were available throughout the day. A big disappointment at most times was the food. The hotel is not featured in any British package holidays and therefore the food is more focussed on local ( no issues with this ) Eastern european and Russian guests.There were also lots of overnight tour groups, mixed nationalaties, in the hotel. There was always a selection of goulash type main courses and yes, liver, but also various guises of chicken,meatballs,fish and turkey.The food was seldom very hot and you found yourself waiting for a new tray to arrive from the kitchen. On 2 nights the potato offering was similar to Smash, brings back memories !! A good range of salads was available at all times, The sweets were as to be expected and the chefs took pride in their presentation of the array of cakes and local pastries. The service in the restaurant could be hit and miss, sometimes you were offered drinks ,at other times you had to ask . However ,the lunchtime pizzas and chips at the snack bar were good. Another disappointment ,no ice cream at lunch or dinner...a first in our many visits to Turkey. The location ,one could say, is in the middle of nowhere with no possibilities for an after meal stroll. However, local busses from outside the hotel will take you to Ephesus,Selkut ( good Saturday market ) and Kusadasi, with fares little more than a pound. Car hire can be arranged at the hotel for approx. £38 per day.One tip, book the smallest car suitable for your party , if the car hire company cannot supply it, you get a free upgrade . Also be aware of motorway charge systems .A day out to Paamukkale is a must, two and half hour drive, but well worth it. Overall we found the hotel to be well maintaned, very pleasant staff, although some members of the management team did their utmost to avoid eye contact with the guests. If you are considering this hotel, look at all the reviews available and make your own mind up. We will not revisit Surmmeli mainly due to location,food selection and that we still have lots of Turkey yet to visit.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.