Firstly let me start off by saying if it was not for the repeitive food and the limited drink choices I would have given this hotel a higher rating but I suppose you do get what you pay for.
Breakfast was by far the best meal of the day at the Surmeli but come lunchtime and I do mean every lunchtime there was chips, pizza, burgers, salad and pasta.
In the evenings there was a choice of a couple of mains mostly stew based dishes, meatballs, liver. The salads were good but there is only so much salad you can eat ! The worst thing was the food was never hot it was always just warm and that is its biggest let down.
I have never been all inclusive to Europe and most people I spoke to said it was quite usual to only have a choice of a few drinks so if you like vodka, gin, amaretto, lager and wines you will be okay however do not expect the delicious cocktails that you get in the caribbean.
The hotel is about 15 mins bus ride from town so you cannot even stroll to a nearby restaurant. my fault I should have done a bit more research but this was a last minute break.
Room - We stayed in a superior room on the 11th Floor which overlooked the pool and had a seaview. The room was beautiful very modern with all the amenities you need. There is a fridge but the only thing in it is a bottle of water which is replenished everyday.
Public Areas - This hotel is gorgeous the lobby , bars , indoor pools , outdoor pools are all well looked after and there is plenty of sun loungers.
Beach- The beach is just okay I was not tempted to go into the sea but there was plenty of room and beds available.
Entertainment - There is extremely loud music by one of the pools but the bigger pool is quieter. The entertainment team Momo, Billy and Tatu are really friendly even if we did not take part in their activities or club dance. It was great getting to know them.
There is also a live band in the bar a couple of days in the week.
Staff- I found everyone I met very helpful and efficent at their jobs ( I didnt meet the chefs!!)
There seems to be lots of management walking around all the time not really doing much.
Weather - We had fantastic weather whilst we were there could not have asked for better
I must also mention that they have some sort of deal with a bar in town called Murphys they offer to take you there and bring you back . There is no mention of the fact that they expect you to spend £21 each for the privilege so be aware of this. It is much cheaper to get a dolmus there and back and then you can choose from all the different bars and restaurants in town and not spend a fortune !
We travelled to Ephesus by dolmus from right outside the hotel. There is a man who works for the hotel that will ask you which direction you want to go and then flags down the bus for you. It cost us 25 Lira entry fee and was well worth the visit the highlight of my trip.
If I could give any advice it would be to bring a bottle of spirits in with you from duty free along with biscuits and snacks especially if you have children as they do not serve anything apart from cakes between 4.30pm and 7.30pm.