The only positives I have about this holiday are their pools are very nice and big and the entertainment is okay.
Now for the negatives.
When me and my boyfriend arrived to this hotel it was about 2 in the morning and the reception staff who were SO rude ( they hate the English ) gave us a PROMO room which basically was disabled and had no balcony. We actually got woken up by a maid on the roof cleaning our window.
The room was very dated, the air con was noisy that we could not sleep with it on and did not work at all!
After a few days of dealing with rude reception staff by the 3rd night we were moved to a normal room with a balcony however it was still dated and the air con was so bad we had to ask reception for a fan (which they were obviously rude about and was half broken). The reception staff also TRIED to charge us £10 a night to move to a normal room but we spoke to our rep and luckily he sorted this.
The entertainment staff were actually quite pleasant and they did really fun water aerobics which we enjoyed, however the pool was quite cold.
Also the water park was very fun!
The food. This was awful. On the first day I was really ill constantly over the toilet being sick, the next da my boyfriend got it. And we are normally never ill on holiday and so it was definitely down to their poor quality and unhygienic food! One night we saw one man eating from a bowl of food with his bare hands!
Only reason why I would ever go back to Turkey is because of the fake clothes they do at the markets. This is something you have to invest in and keep haggling with them as its possible to get things ridiculously cheap!
Overall, this was one of my worst holdiays and I have been all over the world and I would NEVER return to this hotel. I don't have a clue how they get away with saying their hotel is a 5 star. I have been to 5 star hotels and this definitely isn't one. I have also been to 3 star hotels BETTER than this.
YOUR MADIF YOU GO.
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- Also Known As:
- Surmeli Efes Hotel Kusadasi
- Surmeli Efes Kusadasi
- Efes Surmeli Hotel
- Efes Surmeli Kusadasi