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“Best holiday I have had for a long time” 5 of 5 stars
Review of Surmeli Efes

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Surmeli Efes
5.0 of 5 Hotel   |   Eski Kusadasi-Selcuk Yolu, Kusadasi 35920, Turkey   |  
Hotel amenities
Ranked #37 of 155 Hotels in Kusadasi
Certificate of Excellence
Manchester, United Kingdom
1 review
“Best holiday I have had for a long time”
5 of 5 stars Reviewed January 5, 2013

Staying at the Surmeli hotel was and enjoyable and unforgettable experience, For the price of the holiday i have no complaints only words of praise. The room was large enough and was cleaned regularly and bed sheets changed very often. The food was nice, there was enough to choose from and the bar areas were good to chill and have a drink. The animation team were great, being a young couple on holiday it was nice to feel welcome and the animation team really do make you feel welcome. The shows they put on are very entertaining, and bingo and karaoke at the lobby bar with Kevin ( part of the animation team) was fun. Kevin was excellent, and him alone made my holiday one to remember. The area of kusadasi is beautiful and would love to go again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,626 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
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dorset
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 3, 2013

We stayed at the Surmeli Efes in May for two weeks, when we arrived we were shown to our room which had a shower over a bathtub (after requesting a walk in shower), we were moved to an apartment in the grounds away from the main building, the room was nice but the cleaning of the rooms was very shoddy and not what you would expect, after complaining about the cleaning (or lack of cleaning) the supervisor came and cleaned our room herself.As for the food it was same,same,same - hardly any variety and for a country that grows buckets full of fruit NO fresh fruit? - Beautiful location,nice staff but disappointing overall .

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 2, 2013

We are staying in the hotel at the moment, with two kids. And it's just horrible comparing with other stays in Turkey. Firstly there are repairs going on - and it's absolutley impossible to put the baby to sleep as it from 10a.m to 5p.m. We have to spend this time somewhere else, as the noise is appaling - we were shocked by that, especially that the receptionist said it's normal and she can't do anything to help us. The staff is overall friendly except for the reception. The food is not bad, but it definitely not 5 star hotel food. The rooms on the 2nd floor are very old and everything is ruined - especially furniture, and there is a bad smell of old carperts on the floor. You should keep that in mind when you book - because there are some new rooms on the top floors. The only plus so far is a big looby - and sea view. We stayed in many hotels in Side and other places and they were much better that. We definitely do not recommend that hotel for family stay.

Room Tip: on the top floors only
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didim, Turkey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2012

Hi all,
Just returned from Surmeli Efes.
was a very nice clean hotel, loved the food.
entertainment team Kevin & Baris was great.
would stop here again.
would like thank all the people who work at the hotel for making our holiday excellent.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
77 reviews 77 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 27, 2012 via mobile

We just spent five days in the hotel. Granted it was in December, not the high season but found several things a little problematic. First while you eat you will see cats and birds in the dining area. The birds flew around during the breakfast time while the cats were around all the time. I found this curious as they write on the paper that is given to you when you arrive that pets are not allowed due to hygiene issues. The other issue was the nonfunctioning hot tub. The tub was very cold and when we told them at the front desk, two days in a row, each time they said it was fixed but when we went down to it it was still cold. Not very good service for a five star hotel. I realize it was in the off season but this did not make me want to come back as there are many other hotels to try in the area. The food was average but the location is easy driving distance to all of the historic attractions.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2012

Had our main holiday here in September. Very impressive lobby and reception area. We had booked a superior room for about £40 more for the 2 weeks, and this was excellant value. At the hotel it was an extra 10 euros per night. Room was on the 8th floor and was clean and well appointed. Room was cleaned daily and beds made.
Bar service in the lobby bar was prompt and friendly,as it was in the outside bars.The restaurant had something for everyone,with fresh dishes being cooked on the patio outside. At least 3 meats,fish and poultry every night.The a la carte restaurants were excellent, albeit it was a hassle to book them at 10am for the next night, as the queue turned into a free for all to try and get booked.A long winded process.
Evening entertainment was good in the outside theatre, many thanks to Tayson, Kevin and the team.
The air con was OK but remember it only works when the room doors,including the balcony, are closed.
We both thoroughly enjoyed this hotel and would recommend it.

Room Tip: Request high floor with a pool view,all refurbished,book superior rooms in advance.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
96 reviews 96 reviews
43 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed December 9, 2012

Expect very basic offerings. Rooms are very dated and tired-looking. My room didn't even have a stopper in the bathtub. Some bathroom tiles are cracked.Fittings are rusty. Can be very uncomfortable for some people. This hotel was arranged by the tour agency so it was beyond my control.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surmeli Efes

Address: Eski Kusadasi-Selcuk Yolu, Kusadasi 35920, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#22 Luxury Hotel in Kusadasi
#22 Romantic Hotel in Kusadasi
#24 Family Hotel in Kusadasi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Surmeli Efes 5*
Number of rooms: 436
Reservation Options:
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Also Known As:
Surmeli Efes Hotel Kusadasi
Surmeli Efes Kusadasi
Efes Surmeli Hotel
Efes Surmeli Kusadasi

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