We just spent five days in the hotel. Granted it was in December, not the high season but found several things a little problematic. First while you eat you will see cats and birds in the dining area. The birds flew around during the breakfast time while the cats were around all the time. I found this curious as they write on the paper that is given to you when you arrive that pets are not allowed due to hygiene issues. The other issue was the nonfunctioning hot tub. The tub was very cold and when we told them at the front desk, two days in a row, each time they said it was fixed but when we went down to it it was still cold. Not very good service for a five star hotel. I realize it was in the off season but this did not make me want to come back as there are many other hotels to try in the area. The food was average but the location is easy driving distance to all of the historic attractions.