We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Same,same,same” 3 of 5 stars
Review of Surmeli Efes

Save Saved
You added Surmeli Efes to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Surmeli Efes
5.0 of 5 Hotel   |   Eski Kusadasi-Selcuk Yolu, Kusadasi 35920, Turkey   |  
Hotel amenities
Ranked #29 of 148 hotels in Kusadasi
dorset
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Same,same,same”
3 of 5 stars Reviewed June 16, 2012

Nicely positioned hotel but overpriced and overrated the food was the same everyday, the cleaning of the rooms was inadequate but the staff were friendly and nice too. Beach was good except for the cigarette ends put out in the sand. All inclusive it was but orange juice (Fresh) was chargeable and no free ice cream for the kids like most all inclusive places. A lack of fresh fruit for desert in a country where it is plentiful.

Room Tip: dont stay in block 5 as a 10am every morning loud music gets you up if you like a lay in
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,368 people have reviewed this hotel

Traveler rating
    624
    355
    206
    111
    72
See reviews for
627
337
18
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2012 via mobile

Loved my stay at the surmeli efes hotel. There seems to be something for everyone here, a good atmosphere that is the result of the wonderful staff that work here. The animation team are fantastic and really get you in the holiday mood, Kevin and Tayfun inparticular are very very good but then this is representative of the all the staff in general. The restaraunt served plenty of choice foods that were all excellent. The staff here were also very nice and attentive. The room was nice and clean and kept nice throughout our stay, although we didn't spend much time in the room really just somewhere to lay down and get showered. Perfectly situated for visiting ephesus which I'd say is stunning, and should be on anyone's list for sightseeing. The beach is clean and the sand is literally golden, beautiful sunsets make a wonderful photo opportunity.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2012 via mobile

Fantastic hotel, facilities, staff and food. Can not fault it in any way. If you are looking for a holiday to sort all taste then give this ago. Everyone is catered for...for families you have the kids club ob twice a day, a childs pool and a shallow end in the main pool. A quite pool which is child free if you want to relax in peace and quite. Plus two other outdoor pools as well as the indoor pool and jacuzzi! With the private beach, tennis courts, basket ball, crazy golf you really wont be bored or if its more sunbathing your after there are more than enough loungers for everyone. As for the food well the varity is fantastic it really is the best food ive had on an all inclusive holiday. Its well staffed and very clean. Waiters and animation team are great. All staff are polite. If you get the chance have some photos done too, well worth paying for. We travelled in a large party, all with different needs and we all enjoyed it. We will be back next year. A special thanks to Tayfun and Kevin(animation team) and Turguot (resturant) you are great!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benfleet, United Kingdom
1 review
4 of 5 stars Reviewed June 15, 2012

We had a lovely holiday at the Surmeli Efes great value for money we paid £550 per person which was all inclusive.

We had a lovely room which we paid for an upgrade and received a nice twin bed room which was modern, well decorated and very clean. The house keeping came everyday and cleaned the room well and supplied clean bed linen and bath towels.

I do know we did have 1 of the best rooms and our friends who we meet did not have such a nice room as not the whole of the hotel have had rooms upgraded so be careful when booking your room. Ask for a seaview high floor room.

The food was nice and was a wide variety but very the same most days. Was hoping for an English breakfast but this was never served. Had eggs and toast which was nice and a lovely bit of Seabass. I feel the food was very rich and not to my liking but a very good variety so think this was a personal choice. However the snack bar pizza was out of this world!!

Staff all very friendly the Alimation Team keep all guests and children entertained through the day and the nights. Great entertainment and very friendly and welcoming. Wish we had joint in more with these activities but was enjoying the rest and the sunbathing!!!

Great beach at the hotel which is a private beach and access to watersports from Boris who was also very friendly and helpful and we made friends with.

Overall excellent value for money a little out of the way from the main town but thats where Frankie comes in who owns a restaurant in town who sends a free taxi to take you into the short drive to Murphy's bar where we had a great meal and some fun evenings with the staff from Murphy's bar.

I would have given this hotel a 5 star rating but for me the food let down the holiday for me at the hotel and I did not like the birds flying around in the hotel as Im scared of them but for what we paid an excellent service and holiday.

Room Tip: We had a lovely room which we paid for an upgrade and received a nice twin bed room which was modern...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sadokusadasi, General Manager at Surmeli Efes, responded to this review, June 16, 2012
Dear Guest,we like to thank you for you stay with us and your review.Hope to see you in following days and years.Just for your information,I like to inform that we serve the best Brakfast in town but only missing is bacon in English breakfast but the rest mushrooms,beans,toast,all kind of eggs,grilled tomatoes,potatoes and etc is always on your disposal.With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2012

i visited surmeli efes last july with my family,was a lovely holiday with lots of memories. We were greeted by the members of staff as soon as we arrived and served with cocktails which was lovely. The rooms were clean, spacious, comfortable and amazing views looking out on the surroundings. The pool area was good, the pools were lovely and refreshing. Lots to do during the day and at night with the wonderful animation team, Kevin was the best! The restaurants were well organised never had a bad meal. Night time entertainment was brilliant thanks to the animation team, yet again Kevin was brilliant and funny. All round this is one of the best holidays i have been on, would love to go here ever year.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 14, 2012

what can i say about the surmeli hotel.... AMAZING my 16 year old daughter and i arrived on 4th of june and returned on the 12th ,, A week was not long enough we arrived early hrs to fruit drinks and fabulous service , our room was faultless, amazing views,sooo clean and spacious. the food at the surmeli was delicious there was something for everyone ,, the animation team encourage everyone to get involved and are so funny . there is room for everyone at the surmeli even fully booked there was plenty of room for everyone round the pools.the only problem i had on my holiday was when my taxi didn't turn up to take us back the airport , problem solved the hotel manager sadun alp arranged for a friend of his to take us the airport.t bare in mind it was 1 am in the morning and he was still prepared to go out of his way to help us ,, cant thank him enough, if it wasn't for him we would never of made our flight .my mum and dad have been to this hotel 6 times, so we thought we would go and see what all the fuss was about , now we know , haha i will definitely be returning to the surmeli asap . one last thing if you do go the surmeli hotel please say high to Hussein the waiter in the restaurant, that man is a diamond , he made us feel like royalty bless him and looked after my parents so much .to all at the surmeli , thanks for an amazing holiday and see you soon xxx Debbie and loretta Jamieson xxx

Room Tip: higher floors have less mosquitoes,
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 13, 2012

We arrived at the Surmeli fro Izmir airport on may 30th and were welcomed with a nice fruit juice upon arrival.. The reception looked big and very pleasant. The transfer was only 50 minutes. The reception staff were very good, one in particular whose english was excellent. We were shown to our room which was outside of the hotel building and slightly away and up 3 flights of stairs - we had a problem with this as there was no lift and we had a 22 month old child with us and a pushchair so we went back to reception to tell them this and they said they would move us to a lower room the following day. In the end we quite liked our room and the sea view so we kept it for the week. The club family suite was larger and clean and tidy and there was a cot also. Unfortunately the fridge was not as clean as it should have been but it was ok. The restaurant and food was very good with lots of different foods and all hot. However there seemed to be a small problem with the high chairs. Some of the younger waiters would expect you to go get your own chair fromk the entrance and some of the chairs were a little faulty. However you have to meet Husein, one of the kindest and most helpful waiters we have ever met. He couldn't do enough for us. He really welcomed us and took care of us and was a big hit with our son. The pizzas and kebabs and grilled chicken was very good as was all the pasta dishes etc. Unfortunately during the day the music from around the pool seemed to be too loud and went on for too long and for those who wish to relax and read a good book it became a bit annoying but when i rang down to reception they dealt with it almost straight away. The Animation team looked a lively and very friendly bunch without being OTT. The pools and beach and surrounding areas were very well kept and pleasant and there was a kids creche type place which was pleasant also. All in all this is a very good hotel. Two days before we were due to leave a hotel customer care advisor sat with us and asked us what we thought of the hotel and what coukd be improved. When we told her about the room she said she wished she had spoken to us earlier as she would have changed the room immediately but we said we weren't too bothered now and that very night we noticed an improvement to the hi chairs in the restaurant. The hotel is slightly away from the centre but you can get a dolmus there and back and its inexpensive. On one night at around 21.15 we were going to get the bus and were stood at the bus stop when one of the chefs from the pizza place gave us a lift into Selcuk bless him. I wish i had got his name now. He then dropped us off by the supermarket as we needed some baby jar food and when we came out and were heading for the bus station this same chef pulled up offering us a ride back. We thanked him and said we would get a bus and indeed a bus came within 5 mins and we were on our way back to the Hotel. What a kind man he was. All the staff have been excellent. Before arriving at the Hotel i had e maikled them and received prompt replies from the manager Murat whom i later met. A lovely man and very welcoming and helpful. I think my wife and son and i are hoping to now go again, even this august/september if we can. We thoroughly recommend this hotel and the snack bar by the pool did some really nice food also which we enjoyed. The AC however could do with being a little better but we were ok with it and towards the end it felt that it was improved also. I advise anyone wishing to visit Turkey to go stay at the Surmeli Efes Hotel. They really looked after us and we shall definitely be going back Godwilling.

Room Tip: Club Family Suite room but it has no lift
See more room tips
  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Surmeli Efes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Surmeli Efes

Address: Eski Kusadasi-Selcuk Yolu, Kusadasi 35920, Turkey
Location: Turkey > Turkish Aegean Coast > Kusadasi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#14 Luxury Hotel in Kusadasi
#20 Family Hotel in Kusadasi
#29 Romantic Hotel in Kusadasi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Surmeli Efes 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Tingo, HotelsClick, Orbitz, Hotels.com, BookingOdigeoWL and Venere so you can book your Surmeli Efes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Surmeli Efes Hotel Kusadasi
Surmeli Efes Kusadasi
Efes Surmeli Hotel
Efes Surmeli Kusadasi

Owners: What's your side of the story?

If you own or manage Surmeli Efes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.