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“first class holiday” 5 of 5 stars
Review of Pine Bay Holiday Resort

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Pine Bay Holiday Resort
5.0 of 5 Resort   |   Camlimani Mevkii, Kusadasi 09400, Turkey   |  
Hotel amenities
Ranked #43 of 153 Hotels in Kusadasi
Llandrindod Wells, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“first class holiday”
5 of 5 stars Reviewed yesterday NEW

Well chuffed with the food, quietness of the beach, service, all inclusive choice of local beer and spirits, weather, Turkish staff.
Loads of pools away from the childrens area, nice little eateries down on beach side (part of all inc), cold beers and soft drinks also free down on beach. Loved it!!!!!!!!!!!!!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
    165
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    53
    14
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173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel covering a huge area and private bay. Food very good with good variation apart from breakfast which does get repetitive. The water park is great for both kids and adults with a mixture of pools and slides to choose from.
Quite a few bars & restaurants to pick from with great views out into the bay area.
Negatives;
1:The music in the restaurant and lobby consists of one classical track on loop ALL DAY.
2:The kids entertainment starts much too late.
3:Too many Russian and German people have no idea how to wait in turn for food or drink.
4:The all inclusive ends at midnight and although this was not an issue as we have a small child and didn't stay out that late, some people decided to book drinks to our room number which left us with the hotel staff demanding money upon our checkout. We refused and asked to look at the signatures on the receipts. Gary Glitter had signed a couple so when I pointed this out to the staff if was all wiped from our room although it did take an hour to argue this. It's a very poor process with no ID needed when booking out drinks etc. SORT IT PLEASE!
All in all I would recommend this hotel and will probably return next year.

Stayed May 2015
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

just returned from Pine Bay, excellent resort for families as so much to do there. Pools & Aquapark are brilliant, Staff are lovely and cannot do enough for you.
Animation Team Dada & Co, were great fun and very friendly.
As its in its own bay (very safe) it is hilly so keeps you fit!
Friends have already booked on our recommendation & we look forward to returning x

Stayed May 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Pine Bay Holiday Resort for 7 nights with my partner. First all inclusive holiday and it's well worth the money. We we're both impressed with the hotel resort and enjoyed our stay.

I was unsure about the quality of food that would be served but it was great. Every night at dinner you seemed to get a new choice of food from turkish, to chinese chicken and beef stir fry. As long as you aren't afraid to eat different things and try new food and not just stick to chips food is great!

The staff are very friendly and welcoming (apart from two girls who we're working near the reception at guest relations, very lazy and came across as rude).

The animation team are great, especially Army and two other guys (forgotten their names now).
It seemed like it's very much a family orientated hotel, however there's alot to do for adults and children.

Room was also amazing, and the room cleaning service is everyday. Bring you fresh towels, bottles of water and coke. They also folded our clothes which we left in a mess when getting ready for a day out in Kusadasi which I thought was nice.

All in all I loved my stay, though the hotel was great and now I wished I stayed for two weeks instead of one.

Room Tip: I would recommend paying a little bit extra and stay in the main building, made our trip easier and...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsMB, Konuk İlişkileri Müdürü at Pine Bay Holiday Resort, responded to this review, 3 days ago
Dear sir/madam,
First of all thank you for prefering Pine Bay Holiday Resort.
In order to offer you a better service your reviews are precious to us.Thank you for sharing them with us. And could you please send us a detailed e-mail to guestrelation@pinebay.com that you had experienced with guest relation staff.Thank you again.
We will be glad to see you in our resort again.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestatyn, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week at Pine Bay. The size and variety of the complex, the generosity of the all inclusive provision and the friendliness and efficiency of the staff made this week our best holiday so far. Great for families.

Just one suggestion: there are a lot of staff to cover all aspects of the holiday; the only position that seemed to be rather sketchy was the Lifeguards at pools. In our week we had one litle girl who got into trouble and was luckily saved by her dad. There are lifeguards on patrol but when considering the generous staff provision in all other aspects, would it not be worth paying for one lifeguard per pool full time?

Otherwise nthis was a really great holiday, a great hotel complex and great value for money.

Mike

Room Tip: Steep hills: Suggest if you want to lessen impact choose a hotel room rather than a bungalow and le...
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  • Stayed May 2015, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsMB, Konuk İlişkileri Müdürü at Pine Bay Holiday Resort, responded to this review, 4 days ago
Dear sir/madam,
First of all thank you for prefering Pine Bay Holiday Resort.
In order to offer you a better service your reviews are precious to us.Thank you for sharing them with us and thank you for your suggestion.
We will be glad to see you in our resort again.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked a last minute bargain at Pine Bay with Thomas Cook. We was there for a week at the beginning of May this year.
Really is a lovely resort, quite big with lots of space and different bars and places to eat.
Staff are really friendly and nice, food was great with plenty of selection. The main town of Kusadasi is ten mins away and the local transport (the number 1)picks you up from the resort every 10 mins from the main gates.
We went to visit the city of Ephesus which is 20 mins away and it was amazing.
If you get the chance try the Turkish baths.
My only gripe was that the restaurant at the end of the bay was being renovated so we never got the chance to go which was o e of the features we was looking forward to. The rooms we stayed in was great. Clean and well kept.
I would advise family's with kids and push chairs or older holiday makers to ask for one of the hotel rooms rather than a bungalow. With the whole resort being on a bay some of the roads and paths are on quite an incline. It never caused us any problems but would imagine some might struggle.

Stayed May 2015
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsMB, Konuk İlişkileri Müdürü at Pine Bay Holiday Resort, responded to this review, 4 days ago
Dear sir/madam,
First of all thank you for prefering Pine Bay Holiday Resort.
In order to offer you a better service your reviews are precious to us.Thank you for sharing them with us and thank you for your suggestion.
We will be glad to see you in our resort again.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley-on-Thames, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently just come back from a week all inclusive. Had the most amazing time, the staff were so friendly and accommodating, they went out of their way to do anything for us. Food was very good, drinks all good. Our apartment was okay, it was clean and the maids who are all very friendly would clean our room every day for us. Even leaving rose petals and flowers leading up to the bed. Very sweet. This resort has so much to do, with the water park, water sports and the nice bars and restaurants. The only thing was all the hills, haha my legs definitely feel more toned ;)so it was very good exercise. Also there is a bus (number 1) that takes you into kusadasi centre, and they run quite frequently, like every 10 minutes. Only spent an hour there as you get hassled so much and to be honest for shopping, I think you're better of staying at the resort as I think it's cheaper and much better quality. We would definitely come back and recommend to friends. Came back from holiday feeling amazing, that's the best part. Thanks to all the staff they're all great.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsMB, Konuk İlişkileri Müdürü at Pine Bay Holiday Resort, responded to this review, 4 days ago
Dear sir/madam,
First of all thank you for prefering Pine Bay Holiday Resort.
In order to offer you a better service your reviews are precious to us.Thank you for sharing them with us.
We will be glad to see you in our resort again.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Pine Bay Holiday Resort

Address: Camlimani Mevkii, Kusadasi 09400, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Kusadasi
#20 On the Beach Hotel in Kusadasi
#23 Romantic Hotel in Kusadasi
#26 Luxury Hotel in Kusadasi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pine Bay Holiday Resort 5*
Number of rooms: 641
Official Description (provided by the hotel):
There are 644 rooms meeting all our guests expectations.There are 316 rooms, including 9 suites and 2 royal suite in the 5 star hotel, while in the club there are 328 rooms. Air conditioning, telephone with outside line, minibar, satellite TV, safe and hair dryer in the rooms.• Day long unlimited entertainment in our aquapark. The only turbulance slide in Turkey – all together 5 slides.• There are 4 children’s pools, of which 1 is in the main building and 3 are in the Mini Club area, and 3 adult pools of which 1 is indoor and 2 outdoor.• The main hotel restaurant has an capacitiy of 1.200 covers, while we have 2 indoor restaurants with capacities of 300 and 500 covers. Snack services are available in the Coastal, Marina and Peninsula areas during daytime hours, and a la carte services in the Marine Restaurant and Panorama Restaurant are provided during the evening. ... more   less 
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Also Known As:
Pine Bay Holiday Hotel Kusadasi
Pine Bay Kusadasi
Pine Bay Holiday Kusadasi
Pine Bay Resort Kusadasi
Pine Bay Holiday Resort Kusadasi

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