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“Honest Review - DONT GO” 1 of 5 stars
Review of Hotel Villa Fortin

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Hotel Villa Fortin
1.5 of 5 Inn   |   Cumhuriyet Mah. Toplum Sok. No:22 Kusadasi Merkez, Kusadasi, Turkey   |  
Hotel amenities
Ranked #9 of 59 Kusadasi B&B and Inns
Certificate of Excellence 2014
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Honest Review - DONT GO”
1 of 5 stars Reviewed August 8, 2013

This hotel is a disgrace. It is very dirty, The family that run this hotel are rude and aggressive. Thomas Cook should send someone into this hotel to investigate and should be ashamed to even have this in their brochure.

The rooms are basic. They are NOT clean. The whole hotel is grubby but the rooms are filthy and so are the bathrooms.

Could not wait to come home.

I could go on and on but its just pure and simple...... if you can put up with rude, aggressive staff and rats running around and rooms that are filthy then this is the hotel for you.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    72
    34
    9
    4
    7
See reviews for
19
67
12
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 8, 2013

As once again a perfect holiday the hotel again first class same lovely family who always have a warm welcome waiting you get what you pay for basic spotlessly clean and very helpful and friendly people who are eager to please and are very helpful in pointing local places of interest to all travellers thanks for a great two weeks which we will do again next year Judith thomson

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2013

I went after it was recomended by going places as a lovley hotel what a load of rubbish its dirty and the bathrooms were filthy shower curtains marked rooms dusty ants on the beds .pillows very hard and bed broke .when speaking to owners whom were brothers they were rude and abrupt and very aggresive. Also the poolbar which you use to get in pool was dangerous it got to hot to touch should of been protected for kids as burns would be bad in afternoon at peak time .rats were seen around the pool at nite and it had to be changed saved all year for that iam disgusted to avoid a bad holiday stay away emma from darwen

  • Stayed July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 5, 2013

this hotel and the family who run it are an absolute disgrace, the rooms are really dirty' the 2 older brothers have no people skills whatsoever i witnessed on two separate occasions 2 lady guests in tears one for questioning her bar bill,also a guest whose room was at the rear of the hotel witnessed rats scurrying around the poolside in the early hours..the thomas cook rep was a complete waste of space he seemed to be intimadated by the hotel owners, on another occasion a pool inspector arrived and he closed the pool it was drained and cleaned the family were very annoyed by this apparantly it cost them 500 pounds thomas cook should be ashamed of themselves i have been going to turkey for 20 years and have never had a problem, please do not go to this hotel graham lancashire

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnstaple, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 5, 2013

well where do I begin I've been coming to this hotel for the past four years the family are great and bend over backward for you, I've had a great time again, well done lads, and have met some great people and new friends, jean and john from Ireland hope you enjoyed your breakfast on your last day, lol, oddbod1234 well what can I say, you kept that bar going, lol. they can now retire. i'll be back next year I hope , be prepared lads terry's coming, lol, I have read some of the other reviews and honestly there comment are rubbish, peteecho and ryshaz are two of them I think you should book a holiday in the middle of a desert if you want peace and quite, don't go to turkey when its Ramadan, think they must have been at some other hotel, one of these guests had a choice of two rooms when arrived after the first room asked to move to second room which they were and still moaning asked again they were moved to an air conditioned room and still complained you tell me if this a hotel that's doesn't care about there guest. other people who complain about being told to quite down should think, would you like some one to be singing out loud and swearing at 2,3,4, in the morning out side your house don't think so, so have some respect for the local people, well that's my moaning over with, and thanks again to akman, oran, and efe o and papa fortin, lol,

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmfirth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 5, 2013

My sister and I stayed here in mid-July of 2013 and had one of the most relaxing and easy breaks we've ever had. As two young females travelling alone, we have had experience in the past of feeling a little vulnerable - this however was not the case at Hotel Villa Fortin. From the first day we felt safe and looked after by each of the three brothers (and their dad), and their concern for our well-being and enjoyment was exceptional.

The hotel itself is just outside of the big town of Kusadasi, which was ideal for us. Having read some previous reviews I feel it is necessary to point out that this is a small, family run hotel that is most suitable for young couples, small groups of friends and those wanting to explore the more authentic side of Turkey. It is not a 'resort' style hotel and therefore has none of the features of one such as entertainment or all inclusive style service. Having said that, the hotel owners served drinks and snacks in the bar area untill the very small hours and were constantly on hand to ensure that you had everything you needed.

Our room was cleaned daily and we were provided with fresh towels each day. Our room was perfectly adequate for our needs and we were given the option of two different rooms when checking in and asked which we'd prefer. We chose one that had a balcony looking over the swimming pool and found it to be perfectly cool at nights, without air con. For the price you pay I'd say these rooms are excellent value and both my sister and I were very pleased with our accomodation. We never went to breakfast as we were usually up and exploring quite early but we were told by other guests that it was a usual, traditional Turkish breakfast.

The hotel owners were, without exception, brilliant. We have never stayed somewhere with such attentive and hard-working staff before. They continually found ways to make us feel welcome (bringing us ice for our drinks by the pool, offering us a choice of two bedrooms, giving us snacks when we got in at night time etc) and we never experienced anything other than fantastic hospitality. There was an issue one night around a group of guests making noise until 5am, which kept a lot of the other guests awake. The eldest brother handled this situation tactfully and professionally and in doing so, ensured that we weren't disrupted again ( we were very grateful for this). The oldest brother in particular is an encyclopedia of local knowledge which we tapped in to reguarly. He was able to recommend the best, most tradtional Turkish restaurants (which happened to be our favourites) and also give us background information about the local history. He gave us plenty of advice on visits that we might like and pointed us in the direction of some of the best days we had. He didn;t even tell me off for bringing a stray dog home for water and Doritos at 2am - very patient.

Some comments in this thread mention noise around Fortin Hotel and as far as we were concnered the majority of disruptive noise that we experienced came from other, inebriated guests. The Mosque call lasts for less than a minute, happens only a few times a day and is part of Muslim culture (the predominant religion of this region of Turkey) so reference to it as 'noise' is actually quite rude. Similarly the drums mentioned (there were, by the way, no trumpets whatsoever) are the local community awakening other Muslims before dawn so they can eat before Ramdan begins. I would suggest that those who find either of these sounds offensive should probably not visit Turkey - or Halifax, or Birmingham, or Bradford. In fact stay at home.

I think some of the issues highlighted in previous posts fall at the fault of Thomas Cook for misrepresentation of this property. It is very much a B&B in the perfect location for those who want to be out and about, experiencing all that the area has to offer. I wouldn't recommend this property for those wanting an 18-30s style holiday or those who are used to all-inc resort style accomodation.

If you do want to stay at this hotel I would recommend booking directly with the owners as opposed to through Thomas Cook, as they charge an enormous booking fee and we never even saw a Rep near the place.

Overall, brilliant hotel, fantastic holiday and we will definitely be returning.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burntwood, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 4, 2013

Stayed at this hotel for a fortnight at end of july 2013. As this is a pansiyon its more like a guest house. It is clean and tidy and we opted for a room with air conditioning a good plus in the heat. The facitlities were basic but good value for money. The breakfasts were typical turkish continental and sufficient for us.

The family running the hotel were good to talk to. We had quite a few laughs with all of the 3 brothers and mr fortin snr and were given a good welcome and send off. We found that by showing respect we received the same. They were very helpful and friendly. Thank you to all for this.

The hotel is very handy for the centre, the markets and the dolmus stops. We liked this as the dolmus being close meant we could get to a lot of beaches and the millipark (a real treasure). The harbour and pigeon island were also only a 5 to 10 minute walk away.

We were mindful that this is a muslim country and it was also ramadan. Bearing this in mind there was always going to be some noise from the mosque and at night due to ramadan.

All in all a good value for money budget hotel and would recommend it on that basis. Would definitely go back.

Room Tip: ask for a room with air conditioning keeps you more comfortable at night
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Fortin

Address: Cumhuriyet Mah. Toplum Sok. No:22 Kusadasi Merkez, Kusadasi, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #9 of 59 B&Bs / Inns in Kusadasi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Hotel Villa Fortin 1.5*
Number of rooms: 6
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