Apartments are kept very clean. Music and volume levels sporadic, I think if enough people moan they turn it off. Sometimes it was nice, sometimes ott.. Food and drink ok. Staff keen to take your money, after all, it is a business.
Now, some people have commented on the photographer/ masseur being creepy, pushy, etc. Well, my wife had a massage and it was excellent. He did undo her top to massage her back, and did it back up when massage done. How the hell are you supposed to have a massage if you dont want to be touched? Very good value, just under 25 quid for 2 and a half hours of treatment. He is not spooky or creepy, and he has to pay rent to the hotel for being allowed to work there. Also, very unprofessionally, the Thomas Cook rep, Colin, was talking people out of having massage in hotel, and getting them to book for the hammam in the town. If you want to share your massage with 40 other people, and have the masseur use the same exfoliating glove on you that he has just used on everybody else, then book with the rep. If you want a one on one experience, clean and professional, then book in the hotel- the man is not creepy, just happy and friendly. Whilst my wife was having her treatment, I sat in reception with the assistant, and drank free apple tea, chatted away the time, and was offered free use of the spa pool and beds.
The photographs- I hate having my photo taken, so does my wife, but we have not had much time on our own lately and have no recent pics, so we asked him to do ours. He picks the best time of day for the light, and gets you to pose against trees, with flowers, and the pictures were so nice that we bought 14. He gave us a good price, negotiate friendly, and he will reduce the price a lot.
The pool IS cold, but after a couple of days, you will be glad it is, it's the best way to cool down after a day at the beach.
The Beach... Kentia have an arrangement with a bar on the East beach ( shingle and soft sand that your feet sink into at the waters edge). We went there once, never again- they sneered at us because we only wanted drinks, took the mickey out of my wife, were rude, and a woman was behind the bar chopping vegetables with a cigarette in her mouth. We found a lovely bar/ restaurant called Shanty beach, the breakfast was good but not as good as The Britannia near the hotel. First time you go there, ask a taxi driver to take you to Shanty beach bar. If they dont know it, tell them it is next to the Jendarma ( police station). The prices are about the same as the hotel. The beach is soft clean sand, the sea is warm and crystal clear, even in October. All of the sun beds are owned by the bars that rent the beach- if you dont want to pay for sunbeds, or eat or drink from the bars ( in which case beds are free ), then the bars have to leave at least 5 metres of free beach space from the waters edge at high tide- this means you can use the beach for free, but have to sit on your towel. If you use the bar regularly, they will take you back to the hotel and pick you up each day for free, however, do not ask the hotel about this as they will insist that you use the dirty one, side beach club.
If you are fussy about your food, I suggest you use the Britannia restaurant. Not is it only just about the nearest restaurant to the hotel, it is in my opinion, and several others, by far the best. The quality of the food is unbelievable, the gammon succulent and tasty, the English breakfast PROPER english, and fair price, the Sunday dinner is perfection on a plate for under a tenner, and the fish and chips the BEST I have ever eaten, and for less than a chip shop at home. They also do superb traditional turkish food, and home made desserts, apple crumble, sticky toffee pudding, ( which my wife fell inlove with, ask for stickeeeee toffeeeeeee pudddding, and watch the chef smile) they will get the joke, The owner is a lovely English lady by the name of Linda, and her other half is Turkish, and the chef, young Jacob, is funny, friendly, and good at his job. If you have a problem whilst dining there, just mention it to the staff, and they will do there best to resolve it. Lovely people, we only ate elsewhere twice, wont say where because it is not good form, but regretted it both times. If you love it, as we did, leave a good review, because these people work very hard and offer excellent value for money, and deserve more recognition.
Yes, the Kentia is a bit out of the way, and some mis-hogs who moan about everything will find plenty to find fault with, and will never be pleased; when reading their reviews you have to read between the lines. I have told you how to get to the nicest beach for free, and from the Shanty Beach bar, you can walk along the beach promenade to Side town in about 15 minutes, quicker if you are a fast walker, and I have told you a very close place to eat, there are others to choose from, but we didn't bother because we were so happy and full! ( From the Britannia). To get to the Britannia, turn right out of reception, walk to the top of the road, turn left, and The Britannia is a few yards on the left.
All in all, we had a relaxing and chilled time at the Kentia. It is what you make it, but most importantly to us, is very clean throughout, the staff do a good job. If you want a truly quiet holiday, book a shack up a mountain somewhere- this IS a holiday resort! We stayed mid October, and did not need air con with the average daytime temperature 30 degrees at day, and under 20 - 15 degrees at night.
On arrival, we also were offered a room upgrade from studio to one bed. apartment for 20 pounds GBP, and on last day, we left hotel at !7.00, had to leave room at 12.00, but paid 50 lira extra ( about 16 pounds) to keep the room until we left.
Full sun- block c, ground floor. A block in shade all day, maybe thats why rooms cool at night.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.