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“Refurbishment” 3 of 5 stars
Review of Turquoise Resort Hotel & Spa

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Turquoise Resort Hotel & Spa
5.0 of 5 Hotel   |   Sorgun Mevki, Side, Manavgat 07600, Turkey   |  
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Hotel amenities
Ranked #6 of 229 hotels in Side
sheffield
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
“Refurbishment”
3 of 5 stars Reviewed December 28, 2012

I would like to start by stating that my husband and I and other family members have been to this hotel for the past 9 years and have enjoyed every stay, however I feel I must point out that over the years we have seen many changes we started to notice small things at first that were being cut back firstly we noticed that the cleaning staff around the adult pool cleaned every sunbed with hot soapy water every day and the pot urns we emptied every day this year we never saw them cleaned once and the urns were emptied occasionally,secondly the tea and cakes at 5pm use to be a big event served to you in the outside snack bar with a mass of choice ,it's now barely non existent you can grab a biscuit and coffee if you choose, cut backs? This
Year we also noticed that the buffet was not what is use to be in years gone by although still probably better than most hotels it's has still made cut backs, staff always do an excellent job and are run off their feet but this year there wasn't as many staff so sometimes drinks with your evening meal were mixed up and the wrong drink brought due to pressure on the staff who work 12 hour days this is not their fault again cut backs, the entertainment as been the same for the last four years and on some nights very little if your a couple without children and don't want to go to the theatre and watch a show done for the children again cut backs. There are many little niggles that I could continue to write with changes over the years however my main point of this review is the refurbishment of the hotel that you the holidaymaker is paying for at a very expensive cost. The hotel was dated and some of the rooms in the main building had had nothing done for years ,the carpets were from the 80's and were worse for wear , the bedding throws dated and seen better days but due to the hotel offering excellent food you didn't see to mind this at all including some of the views like the dome on the ground floor not the best view in the world but again you didn't seem to mind because of the service you received for the price you paid however after thinking long and hard about booking for 2013 my husband and I believe that the extra £400 each doesn't warrant another stay at this hotel and we believe we are paying for the new coat of paint the new bedspread and the replacement carpet to laminate in this room we don't believe the services will have improved in fact if other years have anything to go by we believe they will be some small cut backs somewhere so until the hotel and tour operators reduce the cost then for us we will be spending our £2500 somewhere else, this is an honest review after spending 9 lovely years here its time to move on to somewhere were the service was what's this hotel was some 5 years ago.also note that we made some very good friends over the years including German and we are all moving on together

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Zaporizhzhya, Ukraine
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 20, 2012

best hotel in the area! Super fun! I was working there in the animation team - and I know all the THINGS from inside! All is great and you have a little money for 5* hotel - you better go there! Family type hotel, if you young and need party - then better to choose some other hotel!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 24, 2012

Would like to let everyone know how great this hotel is, the staff are extremely friendly, food is fantastic and so fresh.
The hotel and grounds are extremely well maintained and such a big, beautiful hotel.
There was a great variety of food something different everyday and caters for everyone.
I went on the holiday with my husband, baby son, my mum dad and sister and we all thoroughly enjoyed the holiday from start to finish.
The animation team were great and made us laugh a lot.
We had a Turkish bath and massage at the hotel spa costing £35 each-this I well worth doing on our first day if you can as makes you get a really good tan :)
Everyone was so friendly, we will most definitely be back to this hotel, I can't recommend it enough :)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2012

Great hotel, do not often want to return to a hotel as I like to go to new places. But I would go back tomorrow.

Stayed in a villa with private pool, given upon request when we checked in.

Lots to do and plenty of choice in the restaurants

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsbottom, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2012

What a wonderful place. All the staff were friendly and helpful. The choice of food was excellent and there are 4 restaurants to visit in addition to the everyday eating places. The animation team go out of their way to ensure a good time is had by all ages. Particular thanks to Nika. No shortage of sunbeds. Very clean as staff are constantly working all hours to ensure there is no rubbish about. 2013 upgrade to rooms in main hotel looks great.

Room Tip: If you want a quiet room then avoid the sea view rooms as hey are above the outside entertainment.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2012 via mobile

The Turquoise Hotel is the best hotel I have ever stayed in,been going to Turkey for 13 years and have been all round the other resorts but by far the Turquoise in Side is the best.From the animation team to the restaurant staff to the cleaners all were fantastic.They are so friendly and genuine and can't do enough for you.Brilliant entertainment for 2 weeks

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2012

We have just got back from Side the hotel is excellent, food very good lot's of variety. The gardens,pool area's, and sunbathing area's are really good plenty of places to get out of the sun. The entertainment was varied, some really good, the Karaoke was painful but a good laugh and the guests all had a good laugh when it was on. The rooms we stayed in were very clean, but in need of updating this is actually going to be done by next season. For an all inclusive I was very impressed and the mini bar in the room was always stocked up with water and soft drinks, I was surprised we didn't have to pay for that, also water was always available 24/7 at no extra charge. we will certainly recommend this hotel to all of our friends and family. The pick up to and from the Airports were really without a hitch and no hanging about. Ancient Side is beautiful all the ruins that are still there are spectacular.

Room Tip: If you book into the main building you can ask for sea view (which we did) at an extra cost, but the...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Turquoise Resort Hotel & Spa

Address: Sorgun Mevki, Side, Manavgat 07600, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Manavgat > Side
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Side
#2 Family Hotel in Side
#4 Romantic Hotel in Side
#4 Luxury Hotel in Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Turquoise Resort Hotel & Spa 5*
Official Description (provided by the hotel):
We are in pinewald forest and near beach.We are good service and special food. ... more   less 
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Also Known As:
Turquoise Resort Hotel And Spa
Turquoise Hotel Sorgun
Turquoise Hotel Side

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