We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Another fantastic holiday at my favourite place.” 5 of 5 stars
Review of Barut Hemera

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Barut Hemera to your Saves list
Barut Hemera
4.0 of 5 Hotel   |   Bingesik Mevki, Side, Manavgat 07330 , Turkey   |  
Hotel amenities
Ranked #11 of 230 Hotels in Side
Blackpool, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
“Another fantastic holiday at my favourite place.”
5 of 5 stars Reviewed June 8, 2014 via mobile

My 4th visit to Hemera did not disappoint! We had another amazing holiday with great food, drinks, service. Totally relaxing and came home absolutely chilled out. The dining in all restaurants was really good and we loved the a la carte restaurants, including the new Olive which was lovely. We cannot fault the attention from all the staff who are so lovely and friendly, always ready to help you. Thanks to Ahmet Sen for quickly sorting a minor problem. The entertainment this year was excellent. Looking forward to next year now!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 9, 2014
Dear Hemeranut,

Thank you very much for your nice feedback on Tripadvisor. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday. It would be great to welcome you again for the 5th time at Barut Hemera where you can enjoy another fantastic stay.


Best Regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,033 reviews from our community

Traveler rating
    704
    250
    65
    11
    3
See reviews for
472
359
4
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Huntingdon, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 8, 2014

4th visit the last being four years ago.We started badly being allocated a room which was very small and with next to no storage space.However this was remedied by the Reception Manager who found us another room.He was extremely professional and courteous reassuring us that he wanted us to have a happy holiday...5 star+ for his attitude. The food was of a good standard with plenty of choice, however service was often a little laboured,with Some staff appearing unfriendly but his may have been because they were inexperienced and scared of making a mistake.Additionally there was no apparent dress code enforced in the restaurant during the evening. We are not being overly picky, but there were people wandering in,in all sorts of dress.This was a point made by a number of others we spoke with. Facilities as usual very good.Most people we spoke with who were repeat visitors,said that they felt that standards had dropped slightly.Overall we had a very good holiday.This is still an excellent hotel with little things letting it down.Don't let this put you off.You will have a good time.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 9, 2014
Dear Robcar53,

Thank you for staying with us at Barut Hemera Hotel. We appreciate your time and your review on Trip advisor.
At our hotel we value our guest’s feedbacks and that helps us to improve our service.
Rest assured that your feedback was addressed to our Executive team and we are working very hard to take immediate precautions to make sure all of our guests are very happy.
Thank you once again for your comments and we look forward to welcoming you back at Barut Hemera Hotel in the near future.


Best Regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 7, 2014

Lovely stay at the Barut Hemera in mid to late May - the grounds and buildings are perfect compared to some of the other huge complexes we saw in Turkey. This hotel is big enough to have everything you need but not be overwhelming.
Swimming pools were perfect and we always found sun loungers at various times of the day - no fighting for space here! Water slides and baby pool great for the children. Kids club was fantastic - Arzu that runs it is brilliant and all the children loved her. Great facilities for when the children need a break from the sun and to meet little people their own age. The entertainment team were very friendly but not pushy and worked well together. Evening shows were best we've seen - we'd usually avoid them like the plague as they are so rubbish, but apart from one these were excellent high quality entertainment. Didn't rate the Snow White one at all and despite the name it wasn't entirely suitable for children!
The restaurants and bars were all excellent - we ate in all the a la carte ones and loved them. The staff work very hard. Favourites were the Turkish and the Olive (Italian).
The beach is beautiful and when we walked into Side we thought this was the nicest hotel by far. We were disappointed with Side as it was just constant hassle to buy fake goods and I wouldn't call it an attractive place to visit. But luckily the hotel made up for that!
Only reason we didn't give this 5 stars is for two reasons - on arrival after a long day of travelling with 2 young children we were ushered straight down to the restaurant as it was closing at 9pm. There was hardly any food left as most had been cleared away and they continued to do so. Once we sat down, with what little food there was, the staff turned the lights down and said goodnight - no effort to get extra stuff or make sure we were ok. I expect more from a 5 star hotel.
The other reason is that it was our 10 year wedding anniversary during our stay - they mentioned it when we checked in but that was it!! We expected a little something special, especially as other guests said they had champagne etc. We were disappointed as have stayed in other 5 star hotels for special occasions and they have made a real effort so it was sad to get no recognition at all.

Room Tip: We stayed in 2 bedroom room in main building - worth the extra money with the children and was very...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 9, 2014
Dear Sallys03,

First of all, we would like to thank you for choosing Barut Hemera Hotel for your holidays. Thank you for your nice feedback which is very important for us.
It would be a pleasure for us to welcome you again in the near future.

Best Regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2014

This was our fourth visit to Hemera and can't wait to return. Superb standard, with friendly staff, especially in the main restaurant. Cannot fault this hotel. Rooms are maintained on a daily basis, and generally the overall cleanliness of the hotel is superb.
The animation team were very friendly and enthusiastic, but did respect your decision if you didn't wish to be involved. Variable entertainment was on offer each evening, but if you didn't fancy that, a quiet drink could be had in the 24 hour reception bar.
The reception staff were courteous and friendly. Suitcases were transported to your allocated room immediately upon arrival, and advice was given as to facilities available.
There are lots of choices with regards to food and restaurants on the site, all to a very high standard.

I cannot fault this hotel, and cannot wait to return next year. Wish I could afford to visit twice a year!!

Tracy Walker

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 5, 2014
Dear Tracy,

Thank you very much for staying with us at Barut Hemera for the 4. time!
We are pleased to read your good observations about the animation, rooms and the reception staff. We will definitely share your thoughts with our team since it motivates us to achieve higher levels of guest service. Thank you for taking the time to share your experience.
See you next year...

Kind regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

Third time to this hotel. Lovely stay as usual. We travelled as a couple and don't use animation and child facilities, it's there if needed. It's has been refurbished in many areas but not all. International and aquarium bar still need doing. All staff are wonderful, rooms lovely and food excellent. We used all the A la Carte restaurants and found them amazing as usual. The new Italian is lovely. We found the new quite pool to be wonderful. Thank you for our lovely champagne for our anniversary, lovely touch.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 3, 2014
Dear Belinda,

Thank you very much for your nice feedback on Tripadvisor. We congratulate your anniversary once more and very pleased to hear that you enjoyed your special day at our Hotel. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday. It would be great to welcome you again at Barut Hemera where you can enjoy another lovely stay.

Kind regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 stars Reviewed May 31, 2014 via mobile

We are sorry we didn't book the Arum as we have been there before but checked with First Choice that it would be suitable and they confirmed that it would be. Beware that this is not the case! People with walking difficulties are being offered wheelchairs!! The room was the furthest it could be from everything and there was a slippery ramp to navigate. Low settee and no suitable chair. The shower has a step in and you have to manoever in sideways. So upset as booked this holiday to recuperate after being seriously ill. Reception haven't been helpful and we are still sitting there and the rep is nowhere to be seen. In fact we weren't given welcome details and couldn't find a First Choice board.

  • Stayed May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 3, 2014
Dear Luijoe,

Thank you for staying with us at Barut Hemera Hotel. We appreciate your time and your review on Trip advisor.
At Barut Hotel we value our guest’s feedbacks and that helps us to improve our service.
Rest assured that your feedback was addressed to our Executive team and we are working very hard to take immediate precautions to make sure all of our guests are very happy.
Thank you once again for your comments and we look forward to welcoming you back at Barut Hemera Hotel in the near future.

Kind regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

After traveling to the hotel side star elegance for several years I decided to try the Hotel Hemera for a change. I arrived at the hotel around about midnight and was greeted by a very miserable member of staff behind the front desk who gave us very little information regarding the hotel. I was unaware I had the option to dine at all the al a carte restaurant until I asked guest relations the next day. On the upside my room was fabulous, it was in a more private area of the hotel looking onto a beautiful pool area, the deluxe double was very clean and spacious with a shower that could fit up to 5 people in! The maid service was good however there were a lack of clean towels on a few occasions however this was soon sorted as I rang reception. The food selection at the main restaurant was good aswelll as lunch around the bar however not worth 5 stars, The eating area itself was lovely with views onto the sea if you chose to sit outside. The staff behind the pool bar were always friendly it's a shame those behind reception and in the restaurant were not the same, staff were not very attentive and for that reason I would give them a 3*, they seemed to find it difficult to put a smile on their face everyday! The entertainment on an evening was a sure 5*, best I've ever seen! Upon leaving I used the convenience room to get ready before my pickup at 6 as I had to sign out at 12, I was disappointed to find no clean towels and been told to go back down to the pool for fresh ones. Before I left the hotel I had written a letter of complaint regarding several members of staff behind reception, they would not help with luggage nor ring for my pickup after asking several times however this was dealt with within 15 minutes as the manager came to me personally and apologised! I could not ask for anything better in return than a sincere apology on behalf of the miserable staff, for this reason I will return and I felt very happy with how it was all dealt with! This hotel is in a fab location and is a definite 4*, my advice is that if there is a problem complain whilst your there and not after!

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Manager at Barut Hemera, responded to this review, June 5, 2014
Dear Travelhop,

Thank you for staying with us at Barut Hemera Hotel. We appreciate your time and your review on Trip advisor.
We value our guest’s feedbacks and that helps us to improve our service.
We are very happy to hear that your concerns were solved during your stay.
Thank you once again for your comments and suggestions. We look forward to welcoming you back in the near future.

Kind regards,
CRM, Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Barut Hemera? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barut Hemera

Address: Bingesik Mevki, Side, Manavgat 07330 , Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Side
#6 Romantic Hotel in Side
#7 Family Hotel in Side
#7 Luxury Hotel in Side
#7 Spa Hotel in Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barut Hemera 4*
Number of rooms: 351
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Despegar.com, TripOnline SA, Booking.com, Venere and Tingo so you can book your Barut Hemera reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barut Hemera Resort And Spa
Barut Hemera Hotel Side
Barut Hemera Side
Hemera Hotel Side

Owners: What's your side of the story?

If you own or manage Barut Hemera, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.