This was my fourth time in Turkey, I have been to Marmaris twice - both self catering and Antalya once which was a 5 star All Inclusive, so I have something to compare. This time I went with my partner as a couple.
The Hotel decor and grounds were absolutely beautiful! The room was lovely, we were situated in the main building on the 4th floor, the room had a mini bar stocked daily all none alcoholic and a lovely flat screen tv. The bathroom was lovely too, plenty of room and a nice shower with plenty of hot water every night although you did end up having cold showers as the weather was fantasitcally hot! But the aircon soon fixed that.
Hotel Cleaniless, well I couldn't fault it. The maid came to our room and cleaned every day they changed your bed as much as you wanted you just left a card on top of your bed. No sandy floors or bed linen transferred from the beach which was lovely and fresh towels were provided every day.
Food - The food was ok, after 2 weeks we got a little bored, but we did always find something to eat. Compared to other Turkish 5 star hotels I have been to, I can say that I have had a lot better. For me the food was pleasant enough.
A la Carte - These restaurants provided the ideal opportunity to get away from the canteen buffet style service, which was much more pleasant. The Turkish restaurant was by far the best in our opinion.
Drink - If you like your beer the Turkish local beer Effes is the way to go this is lovely the wine isn't bad too. As for the cocktails they were awful and were made up of a cordial type mixture rather than juice so they just tasted watery with an alcahol back lash, not pleasant. As far as spirits go, the local spirits are fine, however, gave up asking for a spirit an a mixer as the bar staff seem to think a 3/4 glass full of spirit and a dash of coke works, not good. Ended up making them myself asked for a single spirit and say 4 cokes that worked for us. The size of the glasses were rather annoying, it's all inclusive for god sake and they were struggling with the amount of people at the bar sometimes if they gave out proper sized drinks they would last longer.
Reception - Our welcome was poor, we arrived at about midnight. The staff pretty much ignored us, then decided to say hello, then answered a call, then asked us if we had our keys which no we didn't, then chatted with their friend and finally advised me to fill something in and took a copy of my passport. Not really what you want at midnight when you are hungry and tired. I can't say we were offered any food or drink so we went to look for food but bolognese at midnight didn't really cut it. We made our way to our rooms with the help of the bellboy who was much nicer.
The Bar Staff - They haven't got a clue! Particularly at the pool bar of a night. There doesn't appear to be any concept of what a queue is, both by the guests and the staff which can be really frustrating and to add to that when you have some silly bar man thinking he's tom cruise juggling bottles and drinks (poorly e.g. spilt a drink over a customer) when people are getting annoyed waiting for their drinks was not really appropriate. Also branded spirits were available but at a price these were the rules clearly set out in the menu, however, it appears there is one rule for one and one for another, some guests were being given perfferential treatment if they asked for branded drinks they got them for free.
The Restaurant staff - Hit and miss, some were really pleasant and made a real effort others either didn't bother you or looked at you like you were stupid. Didn't find them very attentive in regards to serving drinks, you got offered one dirnk if you were lucky and that was it.
The A La Carte restaurant staff were much more attentive.
Pool/Beach - The pool was lovely, a little noisy as this is where all the action is. The beach was fantastic and that's coming from someone who isn't a fan of sea and sand :)
Location: This hotel is a bit out in the sticks, it takes 3 hours to walk into Side or 30 mins on the local dolomus up the road, really cheap reccomend this. Plus Side is beautiful, no need to take the trip through thomson as like I said get the bus and explore for yourself. Lots of Roman Ruins, which were amazing, then the usual shops as you get further into the town along with the restaurants. There are a few shops just up the road and to the left of the hotel if you feel like a wander out.
Went to a restaurant in side on the last night called Pasakoy, it was fantastic just on the main street of the town of side a little dorrway on the left opens up into a large outdoor secret graden lit up with lights, statues and waterfalls it was beautiful. Menu was extensive so we tried a local turkish speciality where they cook a stew like dish indie a clay pot set it alight, bring it to your table and crack it open with a hammer, this was pretty spectacular and I would definetly reccomend this restaurant, plus the cocktails were delicious!
Entertainment: This was ok, some good proffessional acts, with the exception of the animation team which to be fair are no different to most places pretty poor and cheesy.
Some of the spa facilities are included within your package which is nice. However, do be prepared to get nagged to have a massage sometimes around the pool or on the beach.
We did have a turkish bath and a massage and a face mask (package 2) Would definietly reccomend I always have turkish bath as it helps stop your tan from peeling. The massage was... lets say vigourous if you bruise easily perhaps this isn't for you. I felt great afterwards though.
Overall although my above review is easy to look upon as negative, the holiday was lovely. We did our own thing we weren't bothered by anyone. We didn't let things get to us, in particular the rude russian guests, at the end of the day we were on holiday and I hadn't got a care in the world. Yes the hotel had it's small flaws and they were small overall and yes it isn't quite finished yet, but I think I would visit again to be fair I wouldn't tell anyone not to go unless perhaps you are someone who is easily irritated or impatient. We really enjoyed it and it was also nice as a couple to have areas where we could avoid families if we wished too which was a nicety. There was a slight language barrier with some staff but try it's not difficult to get what you want.
Please note it is quite common in this region to have an upset tummy, due to the water, even if you are not drinking the local water it can be found in the salads, ice cubes and even food. If you do have an upset tummy for more than a couple of days it will be a common bacterial infection which is easily remedied by some tablets from the local chemist just up the road to the left of the hotel in the shopping complex. The chemist staff are extremely helpful.
Last but not least, don't ask for lemonade! Ask for sprite. First night didn't want to be rude and assume the waiter knew what a shandy was so explained using lemonade, turned out he knew what a shandy was, but you must say sprite. Also don't assume every waiter has the same knowledge asked for a shandy on another occassion, tried to explain and got a beer with a slice of lemon in, interesting but fun trying all the same.
- Official Description (provided by the hotel):
- Beklentisi yüksek olan konuklarımızı Çolaklı'daki CRYSTAL SARAY'ımıza bekliyoruz. Akdeniz'in CRYSTAL sularına yaslanmış bu SARAY her noktasında lüksü yaşatır. Mavi bayraklı, ince kumlu plajı, değişik boylarda havuzları ile her yaştan çiftlere ve çocuklara cennet keyfi sunar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz and Despegar.com so you can book your Crystal Palace Luxury Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crystal Palace Luxury Hotel Side
- Crystal Palace Luxury Resort And Spa