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“dont know what the moans are about” 4 of 5 stars
Review of Seher Sun Palace Resort and Spa

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Seher Sun Palace Resort and Spa
5.0 of 5 Small Hotel   |   Side, Manavgat, Turkey   |  
Hotel amenities
Ranked #7 of 79 Side B&B and Inns
Derby, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“dont know what the moans are about”
4 of 5 stars Reviewed May 19, 2013

agree completely with review may 12th (hope you found your earing) and disagree completely with may 8th. If you couldn't find a 2 yr old something to eat then she is either the fussiest eater or she is pandered to far too much. What child wont eat rotisserie chicken, spag bol, chips or delicious soup? never mind the vast sweet selection. We were at this hotel for an early 2 week break (29th april - 13th may) and for the price paid couldn't fault it. As has been said before you cant expect 5* anything if you pay 3* prices which is what we paid. We don't understand why this hotel gets so many bad reviews, that said wouldn't much fancy it in july or august due to it having little outdoor space. The staff and other guests of varying nationalities were the best, you only have to smile, say goodmorning and generally be polite and you find the compliment returned and with regards to the staff a few simple Turkish words brings many rewards! Wouldn't hesitate to return here for an early break again.

Room Tip: overlook the slides you will hear nothing
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    43
    58
    37
    23
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 12, 2013

This was our second visit to seher sun palace, first was in 2010. The communal areas are well maintained, clean and tidy. The hotel reception is tasefully furnished and the lobby bar and outside area is lovely. The pool bar is also clean and tidy, glasses and ashtrays are constantly cleared away promtly and service at the bar is good. But we spent most of our time at the beach or upstairs in the lobby bar on the balcony. There is also free wifi available and this is where you get ther best signal.

There is a good selection of food in the restaurant for lunch and evening meal. Typically turkish - but I wouldn't expect anything else. we are not fussy eaters, and enjoyed trying the majority of dishes on offer. Though breakfast is limited for hot selections there is still plenty of cereal, yogurt, bread, toasties etc. to choose from.

The restaurant and bar staff are welcoming, efficient and very pleasant. We arrived just after 12pm when the bar was closed, and they were kind enough to get us a coffee from the restaurant even though the bar was closed. Reception staff however, are rude and ignorant.

The beach bar is shared between all 3 of the seher hotels. This is also clean and the staff very good. There are currently 2 bars open on the beach, and it looks like a 3rd will be open soon. There is a resonable selection of grilled food at lunchtime (the grilled fish and fied chicken was delicious), and also pizza available after 2pm.

There was plenty of sunbeds available, and the sandy beach was pretty clean.

The hotel does cater for the russion and german clientele, but I certainly did not find any of the other guests rude or inpolite. When you travel abroad you should expect to share your hotel with different nationalties. There were a lot more british people at the hotel than on our first stay, and staff at the bar and restaurant made every effort to speak in english - impressive that they can speak 4 or 5 languages, which is more than i can say for most british people, who expect eveyone to speak english.

I cannot understand negative reviews about this hotel. The only thing that lets it down is the attitude of the reception staff. Everything else deserves 4* standard for Turkey.

All in all, good food, drink, service, surroundings and weather. This was a resonably priced holiday of good standard. If you want 5* then pay for a 5* hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2013

Just got back from an 8 night stay at the hotel with my husband and 2 year old. Weather was lovely but was let down by the hotel. The hotel was very clean and the family room was ideal. Very big! The beach is about 10 min walk so not too bad. That is all the positives....

We arrived at 9pm and was told the room was not ready! At breakfast the following morning we realised that the majority of guests were German or Russian. Every meal time was a fight! Guests pushing in front of you to get to the food first. My daughter was pushed over on several occasions and no apology was given. There was no food options for children so my daughter spent most of the time eating bread and ham that we took from the breakfast buffet!

The evening entertainment was German so my daughter didn't really get involved as she didn't understand. The same with the kids club in the day time.

Most German and Russian guests refused to share or hold a lift if they knew you were British.

The majority of the staff did not speak English and only had time for other nationalities. At times they could be quite rude.

We only saw the Thomas Cook rep at the welcome meeting when she tried to sell us trips but there was no further sightings of her for the rest of our stay.

I do personally feel that Thomas Cook should advise customers that the hotel cater for Germans/Russians. if you are aware then you can make the decision as to whether you are happy to pay to stay there and not have the surprise when you arrive.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merseyside
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

Just spent 1 week at seher .lovely hotel.bedroom georgous!!food excellent/loved all the fresh herbs.something for everyone,good quality wine,dont know why some people were complaining.
Thanks for lovely holiday.

Room Tip: rooms 3510 3511 Fifth floor.perfect in month may.Overlooking river.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2013

This is not the best hotel in Antalya but it is far from being the worst ( as earlier reviews might suggest). I went by myself for a weeks r&r. I have stayed elsewhere in the area before. The hotel was clean, bright, good sized room. Food was good, and a reasonable selection. Staff generally very pleasant and helpful - note negative comments from other reviewers but suspect that part of the problem has been cultural, if you make an effort with them, they will with you. I saw some waiting staff treated quite rudely by other guests, so hardly surprising that they can be a little abrupt when they are not treated with the respect they deserve. Some reviewers suggest the hotel is very orientated towards German guests, that was not my experience. There was a wide range of European nationalities there last week and the staff made an effort with everyone, with many of them having sufficient grasp of 3, 4 or 5 languages to enable good service and basic conversation. As far as I am concerned the Seher delivered what I expected, which was a good standard of accommodation, reasonably good food, good service and. 7 days of superb sunshine. The more negative reviewers might find what they seem to be looking for in the area if they are prepared to pay twice as much and tip regularly and generously.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2013

I myself and an assistant, I´m using a walker, stayed three nights in this hotel on a group travel with a company where you never know in advance where you will get the accomodation. The main entrance has long steps and no handrails so I had to walk to an opening for cars. Coming up to the hotel there was a steep ramp for wheelchairs and walkers, but no rails ! Freightening. We got a room on the entrance floor with a big room and a double bed, before there was a small space with two single beds, hard as stone. I had the impression we had got the room as they thought we were homosexuals. Talking with our guide he declared that all rooms were laid out in the same way. Both rooms had effecient heat-pumps and flat TV-sets, most german stations. There were no free water and soft drinks in the fridge. Cleaning and new towels every day.We had only the breakfast that was a mix of european and turkish cold plates, fresh bread, fried eggs. No fresh squized orange juice. Reception and public rooms were big but guests in the bar had to leave with their drinks or wine at 11 pm when the bar closed. Enourmous surface around a mediun size pool, not heated.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Shrewsbury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 25, 2012

We visited Turkey in October half term 2012. It was my first my holiday in many years and my teenage son's very first time abroad. The flight and transfers there and back went very well...We did meet a rude passport official at Antalya airport who was only interested in taking the £10 entry into the country. After an hours coach ride we arrived in the early hours of the morning and the reception staff were helpful and polite, however they didn't speak much English.
The 4 star hotel (but classed as a 5 star in Turkey) was extremely clean and spacious, our rooms were lovely, air con (didn't work) but wasn't hot enough really to need it, we had a nice balcony, we didn't have the best view but had adjacent rooms next to our friends. The shower was powerful too, there was a hairdryer and good wardobe/cupboard space..
The pool was lovely and clean but very, very cold..We found English to be a real issue at the hotel, the staff were very attentive to the German and Russians,especially at the bar when getting anything to drink,we actually found the bar staff abrubt and somewhat rude to us, however we were told by the Rep not to take it personally!.
There was a games room and spa yet these were NOT included in the 'all inclusive' price, however we did use the gym free of charge..There was no evening entertainment except a disco on a couple of nights, which was empty, so we didn't bother, all this could have been due to it being the end of the season...
You also had to pay for the pool towels, but it was only a very small amount and we only used the poolside twice as there was so much else to do and see away from the hotel. There was a very good choice of food in the restaurants, we tended to stick to what we liked but you could be very adventurous with the choice, however, a small detail, they did tend to not have milk available every day and when asking for it the waiting staff didn't seem bothered to find any. One chef was very polite and smiled alot, making conversation..I felt that if you were not 'tipping' some of the the staff as a rule, they didn't want to know you.
The staff worked extremely hard with long shifts but didn't tend to make any conversation,maybe this was due to the language barrier..
We did manage to meet a few English speaking families at the hotel, who also seemed to share our views..

The local beach was 15 minutes from the hotel, it was clean and there were plenty of sun beds and shade if you needed it. Again, sadly the staff at the beach cafe and bar were abrubt, rude and very unhelpful.
We did not let this spoil our holiday as we were having a lovely time..
We visited the very old Side town, travelling by local mini bus, again communication was an issue but we got there in the end..There was a lovely harbour in Side, boat trips, many places to eat and many, many shops to buy from in which you could get some very good bargains, very cheaply..Some of the locals can be very pushy so you have to be firm but polite if you are not interested.

We ate at the Aphrodite restaurant, (recommended) the staff were excellent, nuthing was too much for them, the food was lovely and one of the co owners was so welcoming, spoke various languages and thankfully fluent English..There are many dogs cats around Turkey and they do tend to come close to you when eating, however we were not bothered by it.
We paid just £30 pound each for a trip to the Manavgat river and beach, then visited the local markets, with a meal on the boat included, the villages and old towns can be a little bit of an eye opener but we had a great time. You must be prepared to embrace the Turkish culture and get the best from it and we did meet some lovely people out there...
When leaving the hotel for the airport we were helped with our bags by a very polite member of staff, who also took photos for us as a group..
We would return to Turkey again, maybe not the same hotel..

Room Tip: A room over looking the road was a little noisy in the mornings with deliveries, but even with a poo...
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seher Sun Palace Resort and Spa

Address: Side, Manavgat, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Hotel Style:
Ranked #7 of 79 B&Bs / Inns in Side
Price Range (Based on Average Rates): $
Hotel Class:5 star — Seher Sun Palace Resort and Spa 5*
Number of rooms: 287
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Also Known As:
Seher Sun Palace Hotel Side

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