From the Martins - Room 9233
We would like to thank the General Manager Tolga Cinar and Jessie (Customer Services) and our Thomas Cook Reps Jordan. Katie and Natalie for all the care and concern shown during our stay nothing was too much trouble for them. Thank you.
My husband and myself arrived on the 5th of September a bit nervous as the Hotel had had a Virus outbreak in August and was in the National Press and on the Television.
Very high profile customer service on arrival from Hotel staff and Thomas Cook Reps.
All going well until 5 days into the holiday I went down with bad stomach cramps and diarrhoea , told the reps who were instantly concerned and offered lots of help, fortunately we had taken medication out with us, which worked although I had no appetite at all and could only eat plain bread, toast and bananas for 3 days. The Manager Tolga Cinar came to see us and told us if we needed anything at all just to ask and it would be provided. He also sent up a large bowl of fruit from the Hotel for us.
On the Saturday it was our Wedding Anniversary, and the hotel sent up wine, fruit, dried fruit and nuts to the room, despite already having wine and fruit in the room when we arrived.
Our table in the evening had been decorated with flowers and the hotel presented us with an Anniversary cake at the end of the meal.
The holiday was very enjoyable despite the hic ups.
Although I would like to have seen Hand Sanitation Points outside the entrances to the Dinning Room and at the entrances to the Beach Restaurant as guests were coming straight off of the beach to eat at Lunch time.
- Official Description (provided by the hotel):
- A Brand New SENTIDO Perissia SENTIDO Perissia, Side reopens after renovation. Paloma Hotels invites you to discover an exciting new designs of the guest rooms and guest spaces at SENTIDO Perissia in Side. Known as one of Side's most prominent beachfront resorts, SENTIDO Perissia steps up with a crisp, contemporary interior renovation awash with elegance and simplicity. From the seating area and reception to the guest rooms with new beds, furniture, textiles, lightning, balcony furniture and bathrooms which will have stylish walk-in showers, the resort's new renovation delivers a seamless transition from check in to check out. Other noteworthy changes at SENTIDO Perissia include a newly renovated indoor & outdoor pool areas and pier, featuring with private cabanas; fitness center with new equipments; completely renovated hammam and sauna; completely re-designed Mini & Teenage Clubs for more effective use of different age groups and all meeting rooms will be renewed for incentive groups. Additionally, all new restaurant and bar concepts will be renovated, including completely re-designed Grappa A la carte Restaurant, Ada A la carte Restaurant Bacchus Bar, Key Club, Piano Bar, Patisserie, Avenue Bar and the entire of the Paloma Restaurant will be re - designed at SENTIDO Perisia, Side. The first guests will enjoy SENTIDO Perissia as from 1st of April, 2014 to uncover reinvention the soul of #RealMediterranean lifestyle with warm colors, cultural touches and newly updated surroundings. ... more less
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- Also Known As:
- Sentido Perissia Side
- Sentido Perissia Hotel Side