Our family had an 11-night break there at the end of August this year.
We found the hotel does not deserve the Platinum status in the Thomson brochure and would give it between 3-4 stars. We chose this hotel because the brochure was so convincing. Next time we will not fall for the "Platinum" sign and clearly it means nothing, in this case anyway.
This is a massive hotel and you will find rubbing shoulders with nearly 3000 people in high season, so be aware! There are a huge number of Scandinavian, Russians who get very noisy and seems to leave their manners at home so don't be surprised if they cut you up or jump in from of you in a queue! However, most of them are ok. The rooms are average, confortable enough not to get a holiday backache. Maids clean the rooms every day and are very friendly and helpful. The main restaurant is fine, clean and well managed but the food is repetative a little, otherwise tasty. The pool is very well proportioned and they seem to hoover it most nights to clean the sand, etc. The pool area was getting a little dirty by 1st/2nd September. I wondered if they turn the cleaning down a notch once most of the families with school aged kids leave...I felt the toilets near the pool have not been cleared regularly enough, although there is always the issue when some people leave the loos in a disgusting state no matter how well the cleaners attend it... There were many loungers around but in high season you will find many people putting their towels down early to book a hot spot, but that seems to be the norm no matter where you go.
We cannot speak highly of the staff. They are welcoming, friendly. Especially Hande. She was out customer relation contact and we had a chat with her every day. She was always availably and even sent us some drink and fruit to our room as gifts.
We found the entertainment team to be very good. They are very friendly and are great with the kids. They hold different excercise classes during the day, so if you want to be more active you can try Belly Dancing, Latin Aerobics, Sunset Salutation, etc. Don't bother with the gym though, the equipment is ancient and half of them don't work properly.
The everning shows were very good too and not at all repetative and the presenter speaks 5 languages so no nation feel left out!
Hopefully you will find these notes helpful.
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- Also Known As:
- Pegasos World Resort All Inclusive
- Pegasos World Manavgat
- Pegasos World Hotel Manavgat, Turkey - Antalya Province