My partner and I had not actually booked to stay in this hotel, we were moved here as the sister hotel on the beach, Viking Nona had no rooms available when we arrived. We were told it is a 5* hotel but by UK standards I would say it is more 3*, size of rooms and facilities in them very similar to those in your typical Premier Inn - rooms have fridge but no tea/coffee making facilities.
Immediate impression from the direct surroundings was not good, empty shops opposite, bit of a building site next door and the day we arrived there was a market next door so taxi driver had a nightmare actually reaching the hotel entrance.
English guests are in the minority here, the majority being Scandinavian and Russian.
Rooms are fairly spacious and clean, we were allocated a family room overlooking the pool which also had a lounge area - downside it was over the ampitheatre where the nightly entertainment is held so no sleep before 2300 and then got woken up bright and early by the mosque next door at approximately 0400 when the morning call for prayers went off. We moved room to the front of the hotel which although doesn't have the same views was much quieter.
Communal areas are spotless, there is always a member of staff polishing or cleaning away. The hotel offers free wi-fi.
Food is good, after a week it could become a bit repetitive, all the 'good' desserts seem to go very quickly, guests seem to help themselves to them before they have their starters and mains. You can try the Italian a la carte restaurant once during your stay which I would recommend, only down side is that you have to pay for the drinks you have with your meal, the waiter was really pushy with the wine list but we thought it was overpriced so just had beer and did notice that a lot of other people dining alongside us were just drinking water! There is a gala night every Wednesday which is a definite must.
The animation team work Monday to Saturday, if you want to get involved great, if you don't they will leave you alone, typical activities gym, aqua, darts, rifle shooting and water polo. The evening entertainment works on a weekly cycle so if you are at the hotel for a fortnight you will see the same thing twice.
The spa area includes a sauna, steam, indoor pool all of which you can use free of charge and there are also treatment rooms. We did not use any of this facility so I cannot comment. Also on site is a doctor who was really helpful when my partner needed treatment and a hairdresser.
Sunbeds by the pool get reserved very quickly in the morning, that said if someone puts their towel down before 0800 (the official opening time of the pool) they are confiscated and taken to reception.
If this hotel was on the beach it would be perfect, there is however a courtesy bus that takes you to a sand or pebble beach every half an hour during the course of the day. If you want to walk it would take you about 10 minutes.
Staff in general are really friendly and helpful, the only exception being one receptionist in particular who was very rude and obstructive - had it not been for her I would have considered rating the hotel as excellent but she really left a bitter taste in our mouth at the end of the holiday and I'm afraid has left a lasting impression. I hope the comments we left with the guests relations manager about her have been taken on board and implemented so that no other guests have the same experience as we did!
To summarise a good hotel, not a brilliant location but if you're not fussy about being on the beach then I would recommend it.
- Also Known As:
- Viking Star Kemer
- Hotel Viking Star
- Official Description (provided by the hotel):
- GENERAL INFORMATIONTOTAL AREA : 6.000 m2BUILT AREA : 2.000 m2DATE OF OPENING : 2007CATEGORY : FIVE STARS HOTELACCOMODATION : ALL INCLUSIVELOCATION OF THE HOTELTO ANTALYA AIRPORT : 55 km. SİDE : 110kmTO THE CENTRE : KEMER CENTER GOLF PLACES : 90kmTO THE SEA : 600 mCLOSE TO HOTEL : Post Office, Banks, Bus Station, Mosque, Market Place ( On Mondays )ROOMSNUMBER OF THE ROOMS :184 STANDART (25m2-30m2) 8 FAMİLY ROOMS(30-35m2) 4 DISABLED ROOMS (45 m2) IN ALL ROOMS; ELECTRONIC DOOR –LOCK, CENTRAL AIRCONDITIONING, BALCONY, SITTING AREA, DIRECT TELEPHONE, SAT –TV, MINIBAR, (FILLING IS CHARGED), HAIR DRYER, WI-FI INTERNET, MUSIC CHANNEEL, BATH/WC, SAFE BOX (CHARGED), FLOORS ARE CARPET COVERED, CLEANING AND TOWEL CHANGE EVERY DAY, LINEN CHANGE 3 TIMES A WEEK.RESTAURANTS (SELF SERVICE)MAIN RESTAURANT BREAKFAST 07.30 / 10.00 LATE BREAKFAST 10.00 / 11.00 LUNCH 12.30 / 14.00 DINNER 19.30 / 21.30 SNACK BAR SNACK BUFFET (PIZZA, GOZLEME, PIDE) 14.30 / 17.00 TEA TIME 17.00 / 18.00 RISTORANTE VIA VENETO A LA CARTE 19.00 / 22.00 (CHARGED)GUESTS CAN USE THIS RESTAURANT FREE, ONCE IN AN ACCOMODATION. RESERVATION BY RECEPTION FEW DAYS BEFORE IS NEEDED. THE DRINKS ARE CHARGED IN THIS RESTAURANT.BARS (SELF SERVICE) PICCADILY PUB ALL DRINKS 18.00 / 24.00LOBBY BAR ALL DRINKS 10.00 / 24.00POOL BAR ALL DRINKS 10.00 / 24.00POOLOUTDOOR POOL (DEPTH 1,40m, 350 m2, FRESH WATER) CHILDREN POOL (DEPTH 0,40m, 20 m2, FRESH WATER – MINI SLIDE FOR KIDS)INDOOR POOL (DEPTH 1,40m, 97 m2, FRESH WATER - HEATING)CHILDREN INDOORPOOL (DEPTH 0,40m, 10 m2, FRESH WATER - HEATING) UNITSJEWELLERYMARKETLEATHER SHOPCOIFFEUR MEN & WOMENSPA CENTER SKIN CARE –SAUNA-JAKKUZI-TURKISH BATH-MASSAGE(FITNESS FREE)GAME ROOM BILLIARD, CINEMA, PLAY STATION (ALL SERVICES CHARGED)PHOTO CENTERLAND AND WATER SPORTSTABLE TENNIS, DART, GYMNASTIC, WATER POLO, WATER GYM, BILLIARD(CHARGEABLE )HEALTH SERVICENURSE, DOCTOR (CHARGED)DISTANCE TO HOSPITAL ( 200 M)FOR CHILDEREN MINI CLUB- 01.05–15.10 (10.30–12.30 / 14.30–17.00)BABY COT, BABY CHAIR, KIDS BUFFETDISCO PICADILLY DISCO (23.00–02.00 /DRINKS ARE EXTRA CHARGED) LAUNDRY SERVICES CHARGEABLEENTERTAINMENT AND ANIMATION- 01.05–15.10 SOFT ANIMATION ENGLISH / RUSSIAN / GERMAN / FRENCH INTERNET LOBBY-ROOMS (WIRELESS-FREE) PETS PETS NOT ACCEPTEDCREDIT CARDS VISA, MASTER CARDFREE SERVICES OF ALL INCLUSIVE CONCEPT• GALA EVENING ONCE IN A WEEK,• LOCAL ALCHOLOLIC AND NON-ALCHOLOLIC BEVERAGES AND COFFEE,• CONCENTRATED FRUIT JUICES,• CAKES SERVED DURING THE TEA TIME,• TURKISH BATH SAUNA AND FITNESS ROOM,• INDOOR POOL,• TRANSPORT SERVICE TO THE BEACH,• SUNBEDS PARASOLS AND MATRESSES AROUND THE POOL AND ON THE BEACHEXTRA CHARGED SERVICES OF EXCLUSIVE CONCEPT• IMPORT DRINKS, FRESH FRUIT JUICES,• MINI BAR, ROOM SERVICE,• BOTTLED DRINKS, TURKISH MOCCA, ESPRESSO, CAPPUCHINO• ALL DRINKS IN PICADILY DISCO AND VITAMIN BAR,• ALL DRINKS IN RISTORANTE VIA VENETTO,• SAFE BOX, TELEPHONE, FAX, PHOTOCOPY,• ALL FOOD AND DRINKS SERVED ON THE BEACH,• ALL PRODUCTS AND SERVICES OF SHOPS,• SERVICES IN VIKING SPA• ALL GAMES IN GAME ROOM,• DOCTOR,• DRY CLEANING, LAUNDRY,• ALL FOOD AND DRINKS SERVED AFTER 23:00• TRANSPORTATION.MEETING HALL250 PAX CAPACITY, ( HEIGHT 4 M)CINEMA SCHEME 250 PAXCLASS SCHEME 200 PAXLUNCH-DINNER SCHEME 150 PAXCOCTAIL PROLONGUE 350 PAXEQUIPMENTS: TRIBUNE FOR SPEAKERS, MICROPHONE WITH CABLE, MICROPHONE WITHOUT CABLE, PROJECTION SYSTEM, SOUND SYSTEM, MICROPHONE ON THE TABLE, DVD, MP3 PLAYER ... more less
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