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“Unreliable staff, no atitude taken by booking.com” 2 of 5 stars
Review of Dinara Hotel

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Dinara Hotel
2.0 of 5 Small Hotel   |   Merkez Mh. 119 Sk. No 12, Kemer 07980, Turkey   |  
Hotel amenities
Ranked #21 of 63 Kemer B&B and Inns
Geneva, Switzerland
1 review
2 helpful votes 2 helpful votes
“Unreliable staff, no atitude taken by booking.com”
2 of 5 stars Reviewed June 21, 2013

First of all, Kemer is probably the worst place in the whole region, to be avoided...
We stayed there in September 2012. The hotel is comfortable but you should not rely on the staff. For one whole day there was no hot water. Eventually it was fixed and they promised a discount. And that is what they pretended when we payed the bill, until we realised that the credit card had been charged without authorisation and contrary to the rules of booking.com. When trying to complain, no one would speak english anymore and they refused to let us talk to the manager. We also complained to booking.com, who contacted the hotel but did nothing in the end...

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Dinara Hotel

Address: Merkez Mh. 119 Sk. No 12, Kemer 07980, Turkey
Location: Turkey > Turkish Mediterranean Coast > Kemer
Hotel Style:
Ranked #21 of 63 B&Bs / Inns in Kemer
Price Range (Based on Average Rates): $
Hotel Class:2 star — Dinara Hotel 2*
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