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“Buffet, Bikinis, and Big Pool” 4 of 5 stars
Review of Akka Alinda Hotel

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Akka Alinda Hotel
5.0 of 5 Hotel   |   Kiris Mevkii, Kemer 07980, Turkey   |  
Hotel amenities
Ranked #7 of 179 Hotels in Kemer
Certificate of Excellence 2014
US
Top Contributor
64 reviews 64 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
66 helpful votes 66 helpful votes
“Buffet, Bikinis, and Big Pool”
4 of 5 stars Reviewed September 12, 2013

If you’re from North America:
Surprise #1: North Americans have rarely set foot on the premises, and any English speaking guests are uncommon, so don’t get angry if you have a hard time making yourself understood. Talk graciously to the staff, who expect you to be Russian or German, and they will almost always be friendly and helpful.
Surprise #2: There is no such thing as a woman’s bathing suit here other than a bikini, regardless of your age or shape. Get used to it. Ditto for most of the men in their speedos, again regardless of age or shape.
Surprise #3: There is no such thing as a sandy beach. Think “Pebble Beach” and you won’t be disappointed.
Surprise #4: The water is warmer in the sea than in the swimming pool (at least in September), but it is a nice big pool.
Surprise #5: All inclusive also means almost all day and night – there are only a few hours out of 24 when the main restaurant is closed, and there are lots of different places around the hotel to find something to eat or drink.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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475 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Tbilisi, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 24, 2013

To start with, I would like to say that I've been to Turkish seaside at least 8 or 10 times, so I know what to compare with. Have been to hotels much better than this one, indeed to worse as well. The first thing is that Turkish riviera prices are continuously going beyond every possible limits. For the price you pay for Turkish all inclusive hotel, 10 days stay, you can go to better places in Spain, Portugal, Italy and even South America. Think about it.

Now about the hotel. No, its not a 5 star hotel indeed. I have been to real 5 star hotels in Turkey, so I know what I am talking about.

First of all, this is not a hotel for Europeans. ALMOST nobody speaks English there. I speak fluent Russian, but I am not going to speak Russian to Turks. I will speak Russian to Russians, but lingua franca when abroad is ENGLISH. Once again, if you are European with English as either a mother tongue or a first international language, don't go there. There were two really great guys at the reception who spoke nice English and were always extremely nice. And that was ALL with English. Guest Relation people - nobody speaks English. In the restaurants - forget about it. Nothing to say about animation team, who pretend they (some of them) know couple of words in English, but I would strongly recommend them to refrain from using it, as they look extremely ridiculous while doing so. Russian oriented hotel with 90% of Russian tourists. So if you prefer nice quality, English speaking staff and European service, go to either Belek or Lara - there are much less Russians there and you can enjoy hearing English and other European languages around. Yes, one more thing. Managers do not speak English either. My husband and I spent some good 15 or 20 minutes, explaining the Manager of the main restaurant a problem with one of the waiters (who was unacceptably rude to me) - the guy did not understand a single word, although was "listening" to us rather carefully.

If you still want to go to this hotel, let me expand on some key issues...

The hotel itself is not bad. The territory is small, but cute, clean and green. If you are planning your vacation with kids, I would still recommend to think of something with bigger territory - this one is really small. But, once again, extremely clean and nice looking.

Rooms - we were placed in a family room, duplex, which was big and had a really nice view, mountains from one side and deep blue sea from another one. Rooms are OK, good 4 stars, but nothing close to 5. Carpets old, bathroom dreaming of refurbishment.. There were air conditioners on both floors, but forget about sleeping calm, if both are on at night. You will 1) freeze and 2) get deaf. They are loud and although had 3 different speeds, the one on the first floor of our room worked identically on either of it - 1st, 2nd or 3rd. So we were turning off the lower one, thus, having problems with normal sleep as the upper one was useless (cooling itself maybe, but not us) + so loud, my daughter woke up one night, asking me whether there was a strong wind outside..

Housekeeping - the lady cleaning our room was so nice that I don't feel comfortable criticizing her and her work, but still... Yes, towels are changes every single day, bed linen once in couple or 3 days, don't remember exactly, and rooms vacuum cleaned every day. Nevertheless, the cleaning was rather shallow. Once I was on a balcony while the lady was cleaning - she did not vacuum cleaned the second floor of the room. I realized it was a normal practice and that they - probably - clean the second floor only when guests are changing, which is once a week, once in a couple of weeks etc. That was shocking. But there was no bloody sense to talk about this to the lady, as we spoke nothing but Turkish, no single word in any other languages. Yes and endless dust on the bed tables...

Restaurant and food - once again, forget about explaining to waiters anything in ENGLISH. They will never understand you. I asked for water couple of times, they brought me vodka. Probably, they are used to mothers of two kids drinking vodka at midday (remember, there are 90% of Russians there?!), but sorry, I don't drink vodka at all and when I ask for water I want to be served the water. Overall impression on service in the main restaurant - acceptable, but nothing more. Food - again, I've been to Turkish seaside so many times, I now what to compare with. Average 3 to 4 stars for the food. People write here about wide choice of fruits and vegetables. I am from the Southern country and I know extremely well the taste of good fruits and vegetables. Out of our 14 days there I could eat good peaches, apples or plums maybe couple of times. Watermelon - always good. Other fruits? Sorry, I do not eat rotten apples or stone-hard plums which can break my teeth. Plenty of different salads, but problem with good meat. Beef - you will really miss it. Chicken - all the time, so by the end of your stay there you start to cackle. Fish - good on a fish day, otherwise rather poor choice. Breakfast - nothing interesting, lunch - lots of vegetables and almost no meat, dinner - well, there would be couple of different chicken/turkey dishes, maybe (!!!) beef once a week and couple of times you might enjoy the fish.

Interesting thing about breakfast: there is a 'normal' breakfast from 7 to 10 am and then so called late breakfast from 10 to 11 am. I went to late breakfast with my daughter once. I clearly remember it was 10:30 sharp, when I tried to take from the tray couple of croissants for her. Employee of the kitchen - you could know by their uniform - took the tray from me right IN FRONT of my nose and when I asked why he was doing so, as it was still breakfast time, the guy sent me to bloody hell in his mother tongue - it was crystal clear from his intonation - and took the tray from me anyway. When I turned to another kitchen employee and showed her my watch, using the body language to explain its still breakfast time (remember, they don't speak any languages there in the restaurant??), the young lady supported her colleague by sending me to bloody hell once again. While I turned to search for some other food for my daughter, I realized they were taking away EVERYTHING - croissants, eggs, porridge, bakery... Everything.. That was their late breakfast from 10 to 11 am. You still want to go there? Then wake up at 7 am (which indeed is normal when you're on vacation), then you will have a good choice of food for breakfast.

Yes, one more thing about the restaurant. One of the waiters - Mehmet, in case you still go to that hotel - insulted me the way I have never been insulted in my life. First he whistled to me, asking this way to take up my plate, so he is able to put a table cloth on the table (!?!?!?!), but that appeared not to be enough for him, so he threw a dirty piece of paper (which was on my table), on the plate in my hands which was still WITH lots of food on it.

I complained to the guest relations lady - of course, Russian. She was nice and apologized. But that was all she did. She just apologized. She did not talk to ANYONE on this issue. No more bloody actions taken. When - next day - I realized, she did nothing and was going to continue doing nothing, I talked to the manager of the restaurant (remember the guy who listened to me for 15 minutes not understanding a word in English? so that was him). He apologized as well (the next day, when we were asked to repeat everything in Russian so they could translate to him into Turkish (!?!?!?!) ). After that another manager, probably the deputy of the mentioned above, really tried to be very attentive to us, apologized again and was trying to be extremely nice. Don't know his name or would have mentioned it for sure.

To sum up - food quality and variety is far from the 5 stars and especially from the price we paid for the hotel. Service at the restaurant - you can re-read what's been written above.

Pools and sea - there is one pool only. Not big, but actually enough for the hotel. Really clean. One totally annoying thing - every single day there are water polo games in the pool, so you have to grab your kids and move to another part of the pool (already overcrowded as the another big half is occupied by healthy and not really, active Russians playing water polo), otherwise, there is a huge chance you or your kids are hit by the ball. As soon as this ends (more than an hour), you have to again grab your kids and now move back to the first part of the pool, as in another one they start "crazy pool games" (citation of the animation team leader, a guy with NO basic knowledge of any languages whatsoever), so again, even more active and healthy Russians are 'having fun' while you just want to play calmly with your kids...in the water... YES, and in the middle of all this horror, there is a water aerobic somewhere between the two parts of the pool where lots of really fat women are trying to lose their weights...all in vain by the way...

Sea is clean and warm, the beach rather stony though, so if you still think of going there, take a special shoes with you otherwise you'll have problems getting both into or out of the sea. Beach is very small.

If anyone cares about animation (I do not, but there are lots of people who do), it is terrible. I have never seen anything more pitiful . Girls from the kids club are really nice and taking good care of kids, as to the others - totally useless. You should see their 'home made' fun shows in the evenings - you would cry your heart out so pitiful they were. Head of the animation - guy with zero sense of humor and zero (even beyond) knowledge of anything but Turkish. But please, don't tell this to him, he thinks he's fluent in Russian, English and German simultaneously.

To sum up: average 4 star hotel, nothing close to 5. Service - average, food - even closer to average, territory - good, rooms - not bad, pool - only one and overcrowded, sea - perfect, but stony beach, animation - terrible, knowledge of English or any other international languages - close to zero (except for reception staff, couple of them). 90% of Russians, very few Europeans. Very expensive for the service offered. Go to Portugal, people.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 24, 2013

Before you choose this hotel, you should consider following facts:
1) The staff expects every guest is russian, so they speak to you in russian. If you tell them that you don´t understand, they obviously don´t believe you and continue speaking russian. After few days you become allergic on that language (especially if you come from a country that was occupied by russians for 40 years:-)
2) Stony beach, 40m long. You are not allowed to make a long walk on the beach (as I was always used to) because this small hotel beach is surrounded by many private beaches whose security staff will immediately stop you if you try to leave the hotel beach and make a walk.
3) Rooms in our part of hotel were not 5-star quality. Dirty carpet, moldy and broken bathtube, air condition was not working very good.
4) Don´t expect any relax on your holiday in this hotel. Loud music all day, animation staff coming every 30minutes and bothering you with their program, salesmen in the hotel area forcing you to visit their shops and buy souveriers for astronomical prices, hairdresser coming to your sunbed everyday trying to persuade you to pay for his services, man with a camera in the hotel area who was chasing people to pose for photos...come on, I am on holiday, I just want to lay in the sun and I don´t want anyone to disturb me all the time!!!!!
Anyway in Turkey you can feel on every corner that they try to wring out of you as much money as they can. (Unbeliavable, how people can demean themselves to gain money...)

On the other hand, there were also may good points.
I loved the food and drinks. There was a huge choice of fruit, vegetables, salads, hot meals and especially desserts :-) Many outsite bars, food and drinks available nearly for 24h/day.
The reception and housekeeping staff was always nice and helpful. I felt so sorry for the poor staff (very kind and friendly) at the pool who are forced to wear a uniform with long trousers legs, long sleeves and closed shoes (it was 47 degrees outside).
The sea and the beach were perfectly clean, there are also showers on the beach which I appreciate. Another good point at Akka Alinda was a small fitness center which was free of charge.

So to sum up- perfect place for a Russian speaking family that wants to spend their holiday in the hotel area participaing hotel programs and activites. The others should rather look for some other hotel.

Room Tip: Rooms in the main part are much better.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2013

I liked the hotel very much! The green area around the hotel is not that large, but there's everything you may wish inside. I liked the variety of food, they even offer a midnight soup :)
Although I ate a lot, I stayed fit thank to the sports organized by the animation group. I really enjoyed the fitness at 4 o'clock (or at 5?), the water aerobics and the games in the pool.

I also met two German girls there who had stayed at that hotel for the third time!!! For their loyalty they got a bottle of champagne, fruits and a room with a beautiful sea view free of charge. :)

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurmala, Riga, Latvia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

We spent 7 nights at the hotel. Usualy I choose a seaview room, but this time I had mountain view, it was amazing. Everybody felt that the season has just begun. Dishes became richer and tastier on daily basis. The service was more for 4 stars hotel then 5 stars.The hotel definitely is more suitable for Russian speaking people, but if you want better service, speak German or English.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitola, Republic of Macedonia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

Beautiful hotel, located in a small town, the resort is on the beach.

Food was really delicious while we were on ultra all Inclusive (Turkish and International food catering for every taste was fantastic),

Nice beach (swimming pools, kids area, relaxation site, Jacuzzi, Turkish ha-mam), the territory is not big, but it's green and well-cared, lovely place.

New furniture and TV, Wi-Fi in rooms in the main building.

Entertainment is awesome, all day long an active program and at night funny and relaxing shows.

The staff are generally very friendly but their English is not brilliant.

Summer is full of Russians!

I would recommend to stay here, we liked it a lot!

Room Tip: Really great family hotel!
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaunas, Lithuania
Top Contributor
56 reviews 56 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 26, 2013

The hotel could not be 5 stars, maybe 4 at least. Environment is good. .. but the terrible thing is about personnel services(in cafes, bars, dining services) - they are rude. If you ask something they look, but ignore you and so on. The service is super just in a la carte restaurant, but the food is just average.
Overall I think that this hotel is just for Russian people, because hotel staff speak mostly Russian. I was in the beginning of the season there were maybe 50 per cent Russians, 30 per cent Turkish people.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Akka Alinda Hotel

Address: Kiris Mevkii, Kemer 07980, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kemer
#3 Spa Hotel in Kemer
#3 Romantic Hotel in Kemer
#3 Family Hotel in Kemer
#4 On the Beach Hotel in Kemer
#5 Luxury Hotel in Kemer
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Akka Alinda Hotel 5*
Number of rooms: 410
Official Description (provided by the hotel):
Situated on the seafront of Kiriş Bay in the Antalya region, this 5-star resort offers modern rooms with a private balcony. Facilities include outdoor pools, tennis courts, and a wellness centre. The air-conditioned rooms at Akka Alinda Hotel feature a modern interior. All rooms have satellite TV, a work desk, and a minibar. Akka Alinda‘s main buffet restaurant offers authentic Turkish cuisine as well as international cuisine. The à la carte fish restaurant serves fresh seafood. Guests can enjoy a tropical cocktail at one of the 6 bars. The wellness centre offers a variety of massage treatments. It also has an indoor pool, a fitness centre, a hot tub, a sauna, and a traditional hammam. Kids can have fun at the mini club. Hotel Akka Alinda’s entertainment team organises various activities throughout the day, including aerobics, gymnastics, and water games. Guests can watch live music shows at the amphitheatre. Kemer is 7 km from Akka Alinda Hotel, and Antalya’s city centre is 40 km away. Free private parking is available on site. ... more   less 
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Also Known As:
Akka Alinda Hotel Kemer
Ak Ka Alinda Kiris
Kiris Alinda Beach

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