My wife and I had booked to stay for nine nights in the 'Roof top Suite with roof terrace' room 12 with booking.com.
When we arrived at 11.30pm we were shown the apartment and were met by what could only be described as a couple of small, tatty rooms with headroom suitable only for a couple of 'Circus Midgets'. The 'Romantic Roof Garden' consisted of two chairs on a large slab of unattractive concrete, accessed through a small window/door. This suite is totally 'Unfit for purpose' (infact unfit for any purpose that I can think of!!) Please do not book it!!
We immediately refused to stop in this suite saying that it was dangerous (headroom and unstable stair- rail) and unsuitable (number and steepness of steps). The young boy in charge (Onur) said that he could only move us that night to room 7 but would move us as soon as he possibly could, which we had little choice but to accept.
Room 7 is small, has a tiny balcony over looking the Kalamar Road but with no chairs. It has single beds and a wardrobe with three hangers which also houses a tatty old fridge. There is little or no storage space and suitable only for either a one night stay for a couple or more for a single person who could then use the second bed for clothes etc.
After two nights nothing had been said about us moving rooms and when I asked how much we were being charged to stay in room 7 I was horrified to told that it was 'All our fault' and that we would be charged the same rate as the suite we had booked!!
We ended up having to pay for an extra night (cancellation fee) but at least for the room that we had actually stayed in. The attitude of the two 'boys' in charge was aggressive and unhelpful.
We moved to a Hotel nearby and enjoyed a lovely holiday.......
- Official Description (provided by the hotel):
- Just a 9-minute walk from Kalkan’s marina and beaches, Papermoon offers a terrace restaurant and comfortable accommodation with air conditioning. Facilities include an outdoor swimming pool.All accommodation at Papermoon features a minibar, a private bathroom and a balcony. The hotel also offers self-catering apartments, complete with a kitchen and a spacious living area.As well as a fresh-water outdoor swimming pool, Papermoon also has a children’s pool. Guests can also benefit from free Wi-Fi access in public areas.The hotel's Cyprus Kitchen restaurant serves Mediterranean and Middle Eastern dishes for breakfast and dinner. The pool bar serves a variety of cocktails and snacks.Kalkan’s city centre with its many shops, bars, and restaurants is only a 7-minute walk away. ... more less
- Reservation Options:
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- Also Known As:
- Papermoon Hotel And Apartments
- Papermoon Hotel Kalkan