We staid at this hotel for one week in our honeymoon. Our first impression was very good, we were really impressed by the hotel. The room was really nice decorated for our honeymoon with flowers in the bed, we received champagne and fruits and we had a spectacular sea view. The air conditioner was a blessing because the temperature during the day often passes 40 degrees. The towels and bed sheets were changed every day, and the minibar is free and refiled every day.
The thing that shocked us the most was the indifference of the hotel staff. They have a really cold and with bad attitude.
The food is good, lots of variety to choose from, but the same every day. If you don't want to fatten there is also the diet buffet, the fruits are great especially the cherries. There are lots of cookies for desert to choose from, and also ice cream witch is really delicious.
The staff in the main restaurant are insufficient and very ignorant with few exceptions. There is a lady that serves coffee in the morning, but she is doing her best to avoid everyone who wants one. The lady that serves ice cream looks like her cat died, every morning. If you thank her when she gives you ice cream she don't even bother to answer you. At the hotel bars it takes a lot of time to get a drink, and the bartenders and waitress are acting like they do you a favor.
The pools look really nice and clean, but we went mostly at the sea. The spa looks nice in the pictures, but it's kind of old when you get there. In the first place we were excited about the jacuzzi. We went there for just one time because the water is freezing. I would not recommend you to go there.There is a great alley with gorgeous palm trees that look spectacular at night when they are lightened.
The beach is big and clean but kind of rocky.
This is a family hotel, there are lots and lots of very noisy and annoying kids. This is an aspect that we did not consider when we choose this hotel.
There are lots of stray cats at this hotel. I think they are cute, but others were really disturbed by their presence. Sometimes they manage to get in the main restaurant so if you don't like cats or you are allergic this is an aspect you should consider.
The wireless is NOT free, they charge you with 3 euros/hour.
I consider that we payed too much for this hotel, we won't come back here very soon.