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“Excellent Holiday "again"” 5 of 5 stars
Review of IC Green Palace

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IC Green Palace
5.0 of 5 Hotel   |   Ozlu Koyu Kocacam Mevkii, Kundu, 07110, Antalya 07110, Turkey   |  
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Ranked #25 of 226 Hotels in Antalya
Nafferton, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Excellent Holiday "again"”
5 of 5 stars Reviewed October 12, 2013

This is the second time we have been to this Hotel and overall I honestly think it's got better !!!
The staff are great and the food is excellent and varied.
I could carry on singing the praises of this hotel - however all I will say is that I have now already booked 3 rooms for next year for ourselves and the whole family !!!!!

Room Tip: If possible - ask for a room with the larger balcony !!!!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 14, 2013
Dear Andrew P,

Thank you for choosing IC Hotels Green Palace again and it will be our pleasure to serve next year for the thirth time. Please contact us before your arrival.

Best Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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800 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 11, 2013

just back from ic green palace what can i say that has not been said about this hotel nothing realy it was bril the staff were all very freindly from the maids that clean your room with a smile and a kiss to the staff on reception all very helpfull although the cleaners dont speak english they r still very friendly entertainment staff not pushy for u to do anything u dont want to but go out of there way to speak to everybody but my fav was emerson who went out of his way to speak to u and he spoke very good english every were was spotless the pools were great from quite to activity which ever 1 u chose always loungers to be had grounds were incredible i could go on and on the food was plentyfull only down side was not a lot of choice in the cooked meat department fine if u like chicken or fish twice a day every day it seems they have a new chef and i think he must have a chicken farm somewhere still it wont put me of going back there again next year and this is a special hello to justine and dave who we met there

Room Tip: we had room 734 on -2 floor which was fine but dont no about any others
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 12, 2013
Dear Guest (woko40),

Thank you for taking your time to inform us about your experiences. Your comments are very important for us.

It will be our pleasure to serve you again next year in IC Hotels Green Palace. Please do not hesitate to contact us in advance.

Best Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayr, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 7, 2013

Returned last week from this hotel with my partner after spending 2 weeks here. It was great. The place is huge, and kept immaculately clean. The gardens are beautiful and great for a gentle stroll.

The room we were given was spacious and clean and was exactly what we wanted albeit we faced the hotel opposite. We were on the ground floor, or floor -2. We had a large patio area which was great for having a drink on before we went to dinner. The room was cleaned everyday by the same lady so you get to know your cleaner, she was great and always had a smile for you. The mini bar was also refilled daily.

The pools were vast with a great selection from busy to quiet. There were always plenty on sunbeds and we never had any problems getting beds or parasols, although the usual culprits still were up at the crack of dawn to put there towels out and then not show up until lunch.

The Beach was very busy especially in the morning and so you had to get down before 10 am to get a bed or they were all taken. It usually quietened down after lunch and so was great to catch up on some much needed sleep. The beach is clean and large. Only one problem with the beach. Some people would take 2 beds in the shade and another 2 out in the sun when they only needed the 2 and they would only use the ones in the sun, meaning that some people didn't get beds and had to stand about waiting for beds to become vacant. I cant understand how some people can be so selfish when you can take your bed out in the sun and then move it back into the shade when you wanted.

The night time entertainment was great. It was usually a professional dance or acrobatic act that was on. They were some of the best acts I've seen in Turkey. They were followed by live bands or the disco.

The animation staff were all great and very friendly and wouldn't force you to do any of the activities unless you wanted to. Special mention to Emerson, always said hello and asked how you were.
The waiting and bar staff were also very attentive and the longer you stayed they would remember what you wanted to drink. Also when some people tried to jump the queues at the bars some of the bar staff told them to got to the end of the line, which was good to see.
Also must mention the guest relations, they were very helpful and always were ready to help you with anything.

The I C Cafe is special, amazing coffees and teas, but the best bit are the cakes. the are magnificent, and the waitress who serves outside is fantastic and remembers what you want after only 1 or 2 visits.

The food. The first week was awful. Breakfast was alright, with a reasonable selection. I resorted to eating pizza and chips for lunch and chicken and chips for dinner, not much else was on offer. The second week it improved. We did say to the guest relations and they said it was a new chef etc. We were also informed that the hotel goes through a cycle were one week the food is bad and the other was good.
The al a cartes were good only tried the Italian, Mexican and Turkish. The Turkish was by far the best, authentic food in authentic dishes, great. Only complaint was at the Italian. It is at the top of the hotel, so they send a runner to get the drinks to accompany your food which takes a long time. I ordered 2 different bottles of wine only for it to take 30 mins each to be told they didn't have the ones I wanted, ( an hour before we settled on a glass of house wine). Shouldn't have a wine list if they don't have the wine.

One thing about this hotel is that there is absolutely nothing outside the hotel so you have to take a dolmus to Lara Beach strip or into Antalya.Went for a night out in Antalya. The place is huge. So make sure you no where your going or you can get lost. The old town is great, with small cobbled streets barely wide enough for a car to fit down. Cheap to get there, 2 lira each on dolmus and only 60 lira taxi back to hotel.

Went on an excursion to Perge, Aspendos and Kursunlu. Perge is a vast old city from ancient times, Aspendos is an amphitheatre and Kursunlu is a beautiful waterfall park. Long but really good day out, included lunch.

Lastly have to mention the Thomas Cook rep, Kirsty. she was great and even dropped a note through your door, if there was any change in excursion details.

Overall great holiday and would recommend it for people who want to relax and sun worship. Only major complaints was that the food in the first week was poor and also the ignorance and arrogance of the Russians who barge in at the buffet or bar instead of waiting like everyone else, also they didn't even say please or thank you to any of the staff. If you do and say it in Turkish then they appreciate it and look after you.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 9, 2013
Dear Guest (MrHappyo_O),

Thank you for taking your valuable time to inform us about your kind comments. Your review will motivate our staff and the management.

We hope to serve you again in IC Hotels Green palace again. Please do not hesitate to contact us in advance.

Bes Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013

We were in the IC Green Palace 2 weeks in September.
We can not sufficiently express their admiration for the hotel.
We were in several places in Turkey, from the famous Oludeniz, Bodrum, Belek, Tekirova, Kemer, and everywhere we were great.
Carefully follow comments on TripAdvisor, so that the choice of hotel I have never made a mistake.
Thus, IC Green hotel is carefully planned and designed in the style of the tropical island of Bali-eg.Sa stunning greenery, ponds with goldfish, swans, and you can enjoy while in one of the excellent meals, to sit down, listen to great gurgling fountains, and enjoy with respect to all to.And after that relax around one of the five swimming pools or on the beach which is reached by walking through the banana trees, palms, hibiscus-all in an incredibly green grass ....
We had good luck with rooms do not hesitate to write mail or ask the reception desk staff, especially management is really friendly and eager to help. The rooms are decent, excellent air conditioner, purity at a very high level. And when the hotel was full, but after breakfast our room was cleaned. I recommend the top floor. Musical with a pool for animation is not strong, animators are not intrusive, and all but died down around lunchtime and evening calm at a decent time. Remains for you to just step out onto the terrace and enjoy the view.
The choice of food, and especially the quality is great, all praise main chef.
The fact is that there are tourists who have been going to Turkey and they already know what they are for their money they can get. This is not a cheap destination, and when it is already known, then you should choose hotels that are recommended by Tripadvisor, but also know the weather (we we went to Turkey ever before mid-September), customs (, tip, courtesy, and some turkish word always cheerful hosts).

We are looking forward to coming back.

Room Tip: recommend the top floor.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 7, 2013
Dear Guest (Sanisani294472),

Thank you for your excellent description about IC Hotels Green Palace. It was our pleasure to serve you.

We look forqward to serve you again and please do not hesitate to contact us.

Best Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2013

We booked this hotel after recommendations from friends that had stayed at the location and we were not disappointed.
We arrived at the hotel just before the end of dinner serving and were directed by the hotel staff to make our way straight to the dining area to allow us to eat before booking in.
We had e mailed the hotel prior to our visit asking for a room with a pool view in a quiet location and upon arrival the helpful receptionist found us accommodation in one of the villas with its own pool.
The villa was perfect for the needs of the four of us, the housemaid ensured that the room was clean everyday and supplied fresh towels each day.
The grounds of the hotel are beautiful and well kept.
We ate in the main restaurant for the week, with plenty of choice and fresh grilled meats to choose from.
The staff throughout the hotel are friendly, helpful and always polite and courteous and willing to please. I must mention Ali Osman from the main restaurant who took time to look after us throughout the week, he took pride in engaging us in conversation and talking about his family whilst still ensuring that he was tending to our and others guests needs, the hotel is full of staff like this who are a real credit to the hotel.

The only downside of the trip was from no fault of the hotel but of the rude Russian guests, they clearly think that they are the master race and that no other person counts, they would happily push past both myself, my girlfriend and others at dinners queues, we had an incident where we left our towels on our sunbeds whilst we went for breakfast, upon our return some Russian ladies(??) had decided that they would lay on our sunbeds and towels, when confronted they stated that the sunbeds belonged to them, when we pointed out that the towels belonged to us they suddenly and conveniently decided that they could no longer speak English !!!
However despite the rude Russians (let's face it they will be at most hotels) we would definitely return to the IC Green palace again and hope to do so in the near future.
We would like to thank all the staff for making it a most enjoyable stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 7, 2013
Dear Tim B,

Thank you for taking your time to infor us about your kind comments. We are happy to hear that your expectations met with our service quality.

We hope to serve you again in IC Hotels Green Palace, please do not hesitate to contact us in advance.

Best Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 4, 2013

We booked our holiday through On The Beach. We had booked to stay at the Liberty Lara but due to an error by OTB we had been booked into the wrong hotel. We were given the choice of choosing an alternative and we chose IC Green Palace after reading the tripadvisor reviews. We were extremely relieved when we arrived. The hotel is set in beautiful surroundings which includes palm, banana and olive trees all bearing fruit. We were warmly greeting by a very pleasant and professional receptionist who explained everything to us and then we were shown directly to our room by a friendly bellboy.The room was spacious with 2 beds, a full size balcony, mini bar, tv, huge wardrobes and nice bathroom. We only ate in the main restaurant as the food was plentiful and varied with an impressive array of salads, hot food and deserts. Some of the food is served in the restaurant and some of it is outside so we quickly learnt to look at each serving station to see what was on offer before finding a seat (never a problem) and then selecting our food. Waiters will bring you drinks to your table. We found the wine surprising palatable. I would advise travellers to try the local food, dont just stick to what you are familiar with, after all if you don't like it you can get something else and trying new things is part of the experience. I had some delicious food,things I hadn't seen before and to be honest I'm still not sure what some of it was!
The pools are lovely but would advise investing in some non slip flip flops or similar as although there is a non slip border directly around the pools, the adjacent tiling is very slippery when wet.
There are several snack bars and the cafe serves an array of lovely coffees and cakes, plus alcohol between 2pm and 6pm - give it a try, the iced coffees are delicious.
The lobby bar is open 24hrs so if you arrive at an unearthly hour you can still a nightcap before you turn in. There were a large number of Russian, German and Turkish holiday makers as well as quite a few Brits and I think its fair to say we were all catered for very well.
The staff were all friendly and polite and soon remembered what our tipple of choice was, so much so that we regularly got another drink delivered without asking just as we were finishing the previous one! I would recommend this hotel and would certainly consider staying there again.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 7, 2013
Dear Guest (Brackrn),

Thank you for choosing IC Hotels Green Palace. Your satisfaction is very impotant for us. I will share your kind comments with my colleagues. I am sure they will be proud of their selfs.

We look forward to serve you again.

Best Regards,
Elif Dağden SUNAY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2013

Just back from a week at this wonderful hotel, Really could not find fault with any part of our stay from being only 20 minutes from the airport to lovely clean room and a great variety of food at each meal, The staff could not do enough for us we would be more than happy to go back .

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICGR, Guest Relations Manager at IC Green Palace, responded to this review, October 2, 2013
Dear Guest (sunchaserx2),

Thank you for your wonderful review. We are very happy that your expectations met with our service quality.

It will be our pleasure to serve you again in IC Hotels Green Palace.

Best Regards,
Elif Dağden SUNAY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IC Green Palace

Address: Ozlu Koyu Kocacam Mevkii, Kundu, 07110, Antalya 07110, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Antalya
#18 Romantic Hotel in Antalya
#22 Family Hotel in Antalya
#24 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — IC Green Palace 5*
Number of rooms: 429
Reservation Options:
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Also Known As:
Ic Green Palace Hotel Antalya
Ic Green Palace Antalya

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