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“Good but could be better.” 4 of 5 stars
Review of Alp Pasa Hotel

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Alp Pasa Hotel
4.0 of 5 Boutique Hotel   |   Barbaros Mah. Hesapci Sok. No: 30 | Kaleici (Old Town), Antalya 07100, Turkey   |  
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Hotel amenities
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50% off room rate
Ranked #48 of 231 Hotels in Antalya
Certificate of Excellence
Newcastle
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Good but could be better.”
4 of 5 stars Reviewed June 7, 2010

We booked this late with only one week to go and were advised by the agent that an upgrade would be forthcoming on arrival.
We arrived shattered at 6.30am after our transfer was botched by local company - first tip is not to use transfers, its close enough to the airport to get a taxi for cheaper. We asked the quite surly night receptionist about an upgrade and he simply grunted at us as he showed us our "Deluxe Room" called "ESIN".
The room on first glance was disapointing, it was quite small and at the back of the hotel on ground floor, we decided not to pursue the upgrade situation as we had no sleep and were knackered.
We awoke later to see that even though the room was small it had a jacuzzi bath and was very clean. After nosing around we thought that other rooms were badly located near pool and restaurant where noise could be an issue so decided to stay where we were at the quiet part of the hotel.
The food was great, yeah it was a buffet but it was served to you and the cooks explained what everything was. Not one bad meal in our 7 days. Try to get a table on the raised balcony next to glass doors, much better than the poolside tables.
The drinks are expensive, £3.50 for half a beer, £17 for a bottle of house wine - There are two happy hours each day when its buy one get one free though. Loads of bars near hotel serve beer @ £2 for a pint and large vodka with mixer for £2.50, try Angel Hotel by turning left from Alp Pasa, and ask for Kaan, never tried to entice people into his bar but it was always a relaxing atmosphere.
Waiters were great, always polite and attentive, Yasin was the one that stood out for us, give him a little tip on first day and he'll make life a lot easier at meal times - thanks Yasin if you ever read this.
Location of hotel could not be better in the old town of Antalya, 10 minute walk to a nice clean small beach which you pay £4 to use but has beds, showers and toilets.
One of the bad points was the amount of Russians here, they were a bit pushy and rude, and thought nothing of chain smoking at tables next to you as you ate.
If you want to get out and about use local travel agents and barter, you'll get them up to 3/4's of original price, recommend white water rafting.
Another problem was they tried to charge us £60 to extend our stay for 12 hours, we thought that excessive and got another hotel around the corner for less than £30 for our time in Antalya before our stupidly timed 4am flight left.
Final point I'd make would be the lack of iron and ironing board, the hotel does not provide one at all and asks you to use its inflated laundry service. Surely a 5* hotel should have available irons?

In summary this is a 3-4* hotel with some nice features and great food and staff, it can let itself down by trying to get every last buck out of its customers

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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glasgow
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 3, 2010

great dig's , food good , beer cold , pool to small , pity there was no bacon for breakfast ever !!

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2010

We have stayed in this lovely hotel in May and absolutely loved it. Wish we could stay a little longer 3 days wasnt enough. The hotel is ideally situated to explore the city and the historical parts. Breakfast buffet was excellent with good selections. We didnt try the evening buffet but looked good. The room we stayed was amazing "Fatih Sultan" felt like a sultan myself. Overall it was a fantastic stay many thanks to Ali at the reception and his crew.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2010

Well located in the old town a short walk to the harbour with traditional decor. We were disappointed with the extra cost for most things, provided free in other hotels. We were charged to use the room safe and for a town map and disappointed that orange cordial was served for breakfast in the heart of the orange growing area of Turkey, if you wanted real orange juice it was an extra 7 Lira. The buffet meals are popular with people not staying a the hotel so often hard to find a table when you want to. There was mouldy bread on the breakfast buffet one morning so staff need to be more careful. Poor standards let this place down.

  • Stayed May 2010, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 1, 2010

This hotel has such an advantage with its excellent location in the old part of town and the charming historical building. The problem is that the staff have been told to make money at every opportunity. In the evening there are so many extra tables around the swimming pool one is in danger of falling in. You have to pay a key allowance for your room safe; orange cordial is served at breakfast - fresh orange juice is 7lire a glass extra - and this in the heart of the orange growing district of Turkey. One of our friends was unwell and was charged extra for a tea bag - usually these are available in your room at no cost! At breakfast we found the local birds were also feasting on the buffet......and one friend had mouldy bread (perhaps that was meant for the birds). A lovely position - but poor attitude spoilt our stay.

  • Stayed May 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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dubai
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 25, 2010

at first glance, the hotel is stunning. very nice decoration.
HOWEVER, one gets to know how bad the service is starting from
the reception.. this hotel has rude people working. the reception is not at all
helpful.

they gave us a room in the old tower on the top floor. the room is beautiful. but not at all maintained by housekeeping. everyday we had to send a complaint to get our room cleaned. the floors were not mopped in over a month. there was layers of dust on the furniture. the bathroom amenities were half used when we checked in. there was a ring of old milk/tea in the kettle (from previous guests). and the wi-fi was not working like they advertised. when i called for housekeeping and told them the problems, the manager came and started yelling at me saying that this is not his problem. first the language barrier, then the attitude. if he is the housekeeping manager, isnt it his job? he was blaming it on the other housekeeping manager, and saying that i shouldnt complain to him about it!...i tried to call the reception manager to complain about this attitude, but in turn got shouted at by him as well saying that i have no right to talk about the hotel like this. and basically if i wanted to leave i can! i have never experienced such horrible service! i also asked about the wi-fi service. and the manager (in a VERY RUDE manner), said that i should have told the reception when checking in that i need wi-fi.. i replied saying that wi-fi was part of the reservation package, and i dont need to have ask for wi-fi, or my room to be cleaned, or for the bathroom amenities, or anything, this is part of the normal hotel service!

beware also that they ask you to pay in full for your entire stay during check-in...

food was very average-- something u can expect when they are giving complimentary breakfast and dinner... and beware of the charges for drinks.. 11 liras for a small glass of soft drink!

location is walking distance to the small tourist shops around the old city, and to the marina.

  • Stayed May 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed May 13, 2010

We loved staying here and found the atmosphere very romantic. Though our room was up on the top floor (no elevator), it was large and the bathroom came with a jacuzzi tub. Food was excellent and there were some unique dishes offered on the buffet line. We found the staff to be very helpful and the location excellent. If you are looking for a unique place to stay that is 180-degrees from those impersonal highrise chain hotels, this is it.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Alp Pasa Hotel

Address: Barbaros Mah. Hesapci Sok. No: 30 | Kaleici (Old Town), Antalya 07100, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Antalya
#11 Best Value Hotel in Antalya
#35 Family Hotel in Antalya
#41 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alp Pasa Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Would you like to spend a historic, authentic, romantic and charming holiday in Antalya?In the middle of Antalya's historical centre, Alp Paşa is an exclusive boutique hotel with superior rooms. With beautiful terraces, gardens, housing includes swimming pool, hammam and a museum where historical artefacts are on exibition. We offer the top-notch services of an exclusive boutique hotel in an old mansion in the very heart of the Old City Antalya. ... more   less 
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Also Known As:
Boutique Hotel Alp Pasa

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