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“Top vacation!” 5 of 5 stars
Review of Rixos Downtown Antalya

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Rixos Downtown Antalya
5.0 of 5 Hotel   |   Sakip Sabanci Bulvari | Konyaalti, Antalya 07050, Turkey   |  
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Hotel amenities
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Free room upgrade
Ranked #18 of 226 Hotels in Antalya
Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Top vacation!”
5 of 5 stars Reviewed August 10, 2013

We stayed at the hotel for vacation the first week of august. We had a very nice experience with the hotel already from the start. We where welcomed and checked in very quickly and followed to our room with the luggange. The service at the hotel was very friendly from all of the staff we where in contact with. The hotel itself where very luxorious and the restaurants visited at the hotel had a good variation if food of very good quality. If you wish to have wine with your meals please be aware of rather high prices on imported wine. The turkish wines are however a good alternative and much cheaper. We spent a lot of time at the pool and also here we experienced the same very good service and good food quality. We will certainly recommend this hotel to our friends and will be happy to return for another vacation later.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DowntownAntalya, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, August 24, 2013
Dear Jan_karlsen;

Above all we would like to thank you for your great comment on tripadvisor. We are really happy to bid farewell you glad from our hotel.

One of the our goal is to make our hotel as our guests home with the hospitality of Rixos Hotels and friendly staff. And we are so glad to make you feel like this.

Thank you very much to spend your time to write this comment. Hope to see you soon again in Rixos Downtown..

Kind Regards;
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed August 6, 2013

It was a few years back when I visited Antalya and had stayed in this hotel; it was then called Sheraton Voyager. We were a large group of people attending a 3 days conference hosted at this hotel.
We had a very nice welcome and a very smooth check-in; the rooms are spacious, clean and in good condition though slightly old. My room had a balcony and a spectacular view of the ocean and the mountains. The property is humongous, they have beautiful gardens, nice swimming pool, a well-equipped gym but still the hotel has a very business feel to it, it’s not a very resort like hotel. They even have a shuttle service to the pebble beach which again is just magnificent and very peaceful.
The location of the hotel is slightly remote, there aren't any good restaurants around but there’s always a cab or two outside the hotel so one doesn't have wait too long to go anywhere. A 30 lira ride could take you to the old city.
Language is a barrier but still I feel the staff is nice and very helpful, the hotel also provides tours to Aspendos and Perge which I felt were slightly expensive then the tours offered by outside agency or even cabbies but then again that’s how it is in most of the hotels.
In terms of food I only had a chance to have the breakfast in the hotel, which I got to admit was absolutely delicious.
All in all it’s a fabulous business hotel with a lot of amenities to make your trip really memorable.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DowntownAntalya, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, August 24, 2013
Dear Kerry9978;

First of all we would like to thank you to share your precious comments on tripadvisor with the other holidaymakers. As Rixos Downtown Hotel, the feedbacks from our guests are really important to improve our Rixos Service Quality on the way to excellence..

We are really glad to see that we could cacth the guest satisfaction which is the most important goal on you. We are making improvements about the knowledge of foreign languages in our hotel to every staff.

Thank you and hope to see you again in our hotel on your next vacation..

Kind Regards
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013 via mobile

We made sure to reserve a 'superior' room for our 4-day 'de-stress' break, and were really happy we did...the room was clean, spacious and peaceful, with a beautiful ocean view. The staff were friendly and helpful, the pool was clean and quiet. The food in the lounge was good, but we really loved the meals we had at the bar directly next door. The language barrier was inconvenient at times, but everyone we talked to was very accommodating and kind. The taxi service was conveniently located. Overall, a wonderful introduction to Turkey.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rab999, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, August 3, 2013
Dear Guest,

Firstly,we happy to see you satisfied with Rixos Downtown.
Our goal is to give unforgetable moments to our guests.We arae grateful abaout your commen which you shared with all tripadvisor users.
We will be glad to see you in Rixos Downtown again.

Best Regards;
Rixos Downtown Family.
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Riyadh, Ar Riyad, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2013

Rixos Downtown is hard to review. The hotel itself is nice and has good facilities. I stayed 4 nights HB in July 2013. First of all, the welcoming was bad: the luggage were out of hotel (in the taxi) for more than 5 minutes waiting for someone to carry them.

The check-in was fine, but I had to ask about the timing of breakfast/dinner since she told me nothing. My room is see view, but in reality was hard to see the see from the room and you have to go out to balcon in order to have a see view. So I had to go back to the reception and ask fir another room that has a full see view and not partial see view. The receptionist did not like my request and told this is a see view. So I smiled and I told him this is a partial see view, so please could find another room that has better see view. Finally he changed our room and that has full see view ... yahooo

The room service was fine although I was disappointed when I asked for power adopter and after I have waited for 15 minutes, someone knocked on room's door and waited for 20 seconds and he opened the door without my permission. This was bad !!

The breakfast and dinner were the best thing in the hotel, the food are good with many options and specially the sweets. The pool is good also and beach is clean. There is no activities like some other hotel in Antalya, so the hotel is good for someone who like quite places.

The Wifi signal is weak in the hotel in general, so do not rely on it. In general, the hotel Downtown is fine, good and need more attention from Rixos to make it better.

Room Tip: If your is see view, make sue it has a full see view and not partial see view
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rab999, Guest Relations Manager at Rixos Downtown Antalya, responded to this review, August 3, 2013
Dear Mr.Mohannad A,

We are glad to see your opinion about Rixos Downtown which helps us improve our quality.
We are sorry for all inconvenience you had in our hotel.According to your idea we start to upgrade our service day by day.
We are looking forward to see you in Rixos Downtown again.We hope that next time you will be satisfied with your vacation.

Best Regard,
Rixos Downtown Family.
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Antalya, Turkey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2013

Thıs ıs my forth stay ın thıs beautıfull hotel wıth frıendly people and very nıce suroundıngs. And what stays ın memory ıs unforgetable experıance thanks to Seda from guest relatıon, Rahmı at the restaurant Kursat at lobbi bar and others who I do not remember names... Thank you

Room Tip: Sea vıew above 4th lrvel
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos Downtown A, Manager at Rixos Downtown Antalya, responded to this review, July 19, 2013
Dear Nikola,

Thank you very much for beeing our Guest ,its a pleasure for us to welcome you agian.Much greetings back from the whole Downtown Team especially from Mrs.Seda,Mr.Rahmi and Mr.Kürsat.

Kind regards,
Rixos Downtown Management
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London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2013

In summary: It was a really lovely hotel, with wonderful staff, deserving of its 5-star rating. The location was the only negative aspect.

Hotel Servies & Reception:
 * Really helpful and accomodating staff
 * Lovely girl Side, gave us a late checkout as we had a late flight, which really helped us as we had a baby
 * We were given a free upgrade to a sea-view room on request
 * Osman, one of the doormen, was very friendly and helpful
 * Excellent taxi service
 * Swimming pool was clean, towels provided, and quiet. Music was quiet and pleasant.
 * Breakfast/dinner buffets had an amazing variety, and the food was good quality.
 * Although there weren't many children, the hotel and staff were very child friendly.
 * Not a resort hotel. No all-inclusive services. No screaming kids running about.

Room:
 * Comfortable, spacious, well-equipped rooms.
 * Modern furnishings and bathroom
 * Clean and in good condition
 * Very good room service. Food was quick, delicious and nicely presented
 * City view room was only noisey when balcony door was open, due to a main road. It also looked out onto a building site on the other side of the road, but no noise from that.
 * Sea view room - beautiful views of the sea and gardens, and possibly swimming pool. The Rixos swimming pool was not noisey, however the neighbouring hotel (Falez) often played lout music, which could be heard with the balcony doors shut.
 

Location
 * The hotel is on a busy main road.
 * If you want to see more of Antalya, most journeys e.g to the old town have to be made by taxi (30TL round trip)
 * Konyaalti beach is 20 minutes walk from the hotel down steps. The hotel also offers an hourly shuttle service. Its a pebble beach, which wasn't particularly child friendly.
 * Big shopping mall and supermarket 15 minutes walk (5 minutes cab).
 * No local restaurants.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos Downtown A, Manager at Rixos Downtown Antalya, responded to this review, July 19, 2013
Dear Sofia,

Thank you very much for visiting our Hotel.
It makes us happy to be informed that you liked our Hotel. It is perfect for
diffrent accomodations as well as for children because of the quiet atmosphere
around.

Hope to see and welcome you again at Rixos Downtown
With kindest regards,
Rixos Downtown Management
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Paris, France
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2013

Only the negatives, as overall it was a very nice stay.

The hotel is walking distance from the sea, but the official hotel beach is quite far so there is a shuttle every hour. The schedules are a little bit problematic. They take a lunch break making a big hole in the middle of the day with no shuttle (while you may want to come back to the hotel when it's getting too hot) and the last shuttle back from the beach is at 6.30pm, way too early for many people's taste.

An unpleasant smell on our floor, and in the room while the window was closed for a long time, despite the AC.

The staff globally is nice or at least tries to, it often feels forced, but overall it's fine.
The big let down was one of the employees at the reception [S...]. I wouldn't have written a review without her performances. She was rude and insulting topping an overall utter incompetence. If it had been only our bad experience (twice), but I witnessed her doing the same routine with other guests. If she hates tourists, maybe she should find another job.
It is only a one person problem, the other desk employees were charming.

Room Tip: Sea View option is really worth it.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos Downtown A, Manager at Rixos Downtown Antalya, responded to this review, July 19, 2013
Dear Mr/Mrs. Novo,

first of all we would like tıo thank you for your review and the time you have spend for.
Concerning to the points about unpleasant smell on your floor and the stuff at the reception you can be shure that we had a meeting and a discussion to rectify and improve this. Sorry for incompetent treatment but it will not happen again.

Hope to see and welcome you again at Rixos Downtown or in of our Rixos Hotels.
If we can do something in advance please get in touch with our responsible Team.

Kindest regards,
Rixos Downtown Management
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Additional Information about Rixos Downtown Antalya

Address: Sakip Sabanci Bulvari | Konyaalti, Antalya 07050, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Antalya
#11 On the Beach Hotel in Antalya
#11 Spa Hotel in Antalya
#14 Family Hotel in Antalya
#17 Luxury Hotel in Antalya
#20 Romantic Hotel in Antalya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Rixos Downtown Antalya 5*
Number of rooms: 360
Official Description (provided by the hotel):
Our newly renovated luxurious hotel, located on the world famous Konyaalti Beach over the cliffs with an unsurpassed view of the Mediterranean Sea and Toros Mountains. It is a unique city hotel with well kept spacious garden, tropical pool and resort hotel facilities.Antalya Nights and besides all of the beach and summer activities waiting for you to enjoy, Rixos Downtown will be glad to host your events like wedding organizations, business meetings and conventions with extreme attention and a Rixos touch on every detail. ... more   less 
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Also Known As:
Rixos Downtown Antalya Hotel Antalya
Sheraton Antalya
Antalya Sheraton

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