After long searches we decided to spend our 4 days national holiday in this hotel. The design and the architectural structure is really like you are in a palace. Unfortunately, we were very dissapointed on some important facts in this famous hotel. First of all , the rooms are far away from hygeine and cleanliness. Everywhere in the room you can see lots of dust ( on furniture, shelves, table lamp, etc ) which gives an impression like in the last 3 months no one has touched them. It seems the only cleaning they make is to change the beddings. Another issue was the room service. In order to preare our baby's food, we asked a spoon from the room service. Even we called them 2 times, it took exactly half an hour to receive 1 pc of spoon! I think for such advertisements and ivestment, the service is not the way it shoul be. The management should take care of the service quality immediately!