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“Truly a palace!! The Grandest hotel in Europe!!” 5 of 5 stars
Review of Mardan Palace

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Mardan Palace
5.0 of 5 Resort   |   Kundu Koyu Oteller Mevkii, Antalya 07110, Turkey   |  
Hotel amenities
Ranked #28 of 226 Hotels in Antalya
London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Truly a palace!! The Grandest hotel in Europe!!”
5 of 5 stars Reviewed August 7, 2012

Absolutely stunning hotel, Rivals Burj Al Arab. Pure luxury!!
both the exterior and interior are incredible. The largest out door pool in Europe!
Sand from egypt to cover the private beach. The laser show was amazing.
The food was incredible and spoilt for choice every day.
The service was also fantastic. Absolutely faultless!!

Room Tip: get a bus to the city centre, its only around £2, however a taxi costs around £25.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
tehran
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 26, 2012

this hotel is the best luxury hotel in turkey! I've been to every island of turkey(antalya,marmaris,kusadasi,bodrum,istanbul) but this hotel in FANTASTIS!
you will be treated like a king or queen!
the largest pool in the middle east! you will regret if u dont visit this hotel once in your life!
the food and drinks were faboulas,the room service was preetty good. the restrooms were so beautiful that u dont want to leave !
YOU WILL BE IMPRESSED BY THIS HOTEL,DONT HESITATE,BOOK NOW!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2012

The hotel looks very pretty but their service is not a 5 star hotel.
First you have to wait long at check in and for your luggage in the room. At the check in you have 3 choices: creditcard, deposit of 700 euro or pay everthing directly cash. Superior room in European wing is normal with use of cheap materials, lacks closetspace and in the bathroom lacks a extra shelf or drawers, the Hermes amenities are replaced by cheaper smellier stuff. The room is not thoroughly cleaned during stay. At turn down they offer free water again.
Full board is only in 1 restaurant, others you have to pay.
The chocolate fountain in the restaurant is gone, but their buffet is normal with lot of choices. The waiters don't know when they can take a plate or not, annoying.
At the beach free water and snacks (fruit and corn) or ayran (butter)drink but they don't offer every guest at the beach: either you offer everyone or not. Beachboy Recep is the best.
Last day we were offered to stay in the room till 4 p.m. which would be a good offer if it also included a room later on to take a shower but it didn't so I have had to pay the full rate to stay in the room till 7 p.m. and the room wasn't even cleaned: never experienced this before, always stayed free of charge late in the room or for a fraction of the price. The Mardan palace is never 100% full so they could easily made a friendly gesture. At the check out we told the service was not good and that we wouldn't return, to my surprise no one of the 3-4 young men standing behind the reception said, appoligised or asked anything! I guess they don't want to improve or learn anything from mistakes.
Mardan palace is the last hotel in line, minibus to Lara is about 1 euro. Taxi to Terra City (shopping centre at Antalya, 20 min driving) including two hours waiting is 55 euro, nice big shopping centre, prices are high unless it's sale so the prices are more reasonable.
I would not recommend Mardan palace nor would I go there again.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limburg,
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 6, 2012

Class hotel at the end of the hotel area. Therefore very quiet, but still very close to the lively hotel/shopping centers area ( 15 min. ) of Lara. To the old town of Antalya, it will take you about 45 min. ( taxi ). Very impressive front view.
Hotel : You have two options, Ottoman wing or European wing. We stayed at the Ottoman wing ( superior room ) because it gives you a very refined and luxury feeling. We had the opportunity to see a room on the other wing too. Classy as well, no doubt about that, but we definitely advise the Ottoman wing. When we were there, the hotel was mainly occupied by Turkish and Russian people. Minority of Europeans and Middle East originated guests. Very quiet and respectful atmosphere in a mixture of cultures. We love this !

Plus : huge, stylish hotel with a feeling of " grandeur ", fully equipped, ideal setting. Impeccable service on all levels. The full board offers a large variety of Turkish, Japanese, Eastern and Western European dishes 3 times a day in the buffet restaurant. The domestic wines are included and of a very good quality. Pool was initially meant as I football field in my opinion ! :-))
Minus : theme restaurants are not included. Full board guest or coming from outside, you pay the full price. Beverage charge at the pool is really over the top.

Overall conclusion : we'll be back.

Room Tip: Go for the Ottoman side.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Tehran, Iran
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 3, 2012

This fabulous resort could be one of the best holiday destinations in Turkey but lack of attention to costumer satisfaction and preoccupation with ideas of grandeur rather than creating a welcoming and entertaining environment ruined the final result !!!
The first impression was so terrific that disappointment that comes afterward seems natural at first !!
These people should visit rixos sungate and learn a lesson or two , although sungate is also lowered it's standards in the last 4 years :(
One last thing : very boring for The children , a small AquaPark would do it !!!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Top Contributor
99 reviews 99 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed June 21, 2012

The hotel is in Lara which is 20 min to airport. We went Mardan Palace on May and for staying fair prices we made reservation on September..3 nights for I paid 900 euros per room..This price included breakfast, lunch and dinner .The taste of meals were delicious, especially the patisserie of hotel was succesfull.
Hotel has 700 meters swimming-pool, 2 decorative pools, many pools which belongs to private houses, beach, free spa, turkish hamam, indoor pool, italian restaurant, beach restaurant ,fish restaurant, private houses (2500 euros per night). Especially Russian tourists visit this hotel. Glory hides in details .The sand of beach comes from Egypt and it doesnt warm till 50 C. Interior design of hotel looks like Cıragan Palace which is in Istanbul. The hotel has full of gold plated details .
In breakfast, lunch and dinner all beverages are free.On the other hand if you want to drink or eat smth on your free time,u have to pay it. ex: turkish coffe 10 tl,beer 15 tl,scotch 50 tl...
If you want to stay in high quality resort u have to try it once a time in your life.
you can not hear answer of 'no' in this hotel. Whatever u want, waiters try to do it as soon as possible. It is full of high quality resort. the furniture and luminaires were Italian style. Luminaire made in Murano,Venice...Design of Furnitures look like Sorrento style.
If you stay this hotel you can visit Kremlin Palace, I.C Spa Hotel by walk.
There was only bad thing that the quality of sea. Bad news! Sea is blur and dirty!!!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro Sula, Honduras
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 21, 2012

Don't even know where to begin. I was in Antalya, in April, for a wedding at another hotel, but decided to stay here during the other days. Arrived after several connections... and fell in love with the hotel! My room was on the Eruopean wing and had a beautiful view of the outdoor pool. The pièce de résistance is the outdoor pool. I did not get to go for a dip since it was raining, but it was still quite a sight. Unfortunately, they were remodeling the waterfront lounge area (with jacuzzis) and the amphitheater, so I didn't get to enjoy those. The layout of the hotel, including the decoration, is practical, aesthetically pleasing and feels infectiously inviting.
The hotel is not exactly conveniently located near the city; but then again it's meant to not be (trip from airport to hotel was about €50, I migh have gotten overcharged by taxi driver). It has all the amenities you will need. Anything you want or crave the concierge will get for you. I needed to buy the traditional Turkish wedding gift (gold coins). Instead of having to go into town, the concierge arranged everything so I didn't have to move a finger. These people know the definition of hospitality, service was impeccable. And the food... ohh the food. The breakfast buffet has something for everyone and a wide array of restaurants that cater to your every whim. The fitness facility, indoor pool and spa were also a huge plus since it was raining. The night club is also very fun, which further negates the need to be close to the city. The property is big and fun to walk. They had some very fun events lined up for May and the rest of summer... which only prompts me to expedite my return! After this trip, I am officially one of their biggest fans.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mardan Palace

Address: Kundu Koyu Oteller Mevkii, Antalya 07110, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Antalya
#6 Business Hotel in Antalya
#15 On the Beach Hotel in Antalya
#15 Spa Hotel in Antalya
#22 Romantic Hotel in Antalya
#23 Family Hotel in Antalya
#26 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mardan Palace 5*
Number of rooms: 560
Official Description (provided by the hotel):
On the verdant, green shores of Antalya, beautifully positioned to overlook Turkey's Mediterranean coast, a palatial hotel was built in the spirit of the grand Ottoman Sultans. Crafted for the contemporary international elite, the luxurious Mardan Palace in Lara is a chic resort which redefines the standards of Turkish hospitality. Through its innovative design features, extensive facilities and unparalleled service, it's the new luxury playground for the jet set to explore. ... more   less 
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Also Known As:
Mardan Palace Hotel Antalya
Mardan Palace Antalya

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