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“A hotel perfect for families.” 5 of 5 stars
Review of Club Turtas

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Club Turtas
4.0 of 5 Resort (All-Inclusive)   |   Konakly Beldesi | Telatiye Mah., Alanya 07490, Turkey   |  
Hotel amenities
Ranked #32 of 369 Hotels in Alanya
Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“A hotel perfect for families.”
5 of 5 stars Reviewed August 6, 2013

For myself, my husband and our two children (15 and 11 years) this was probably the best hotel we have stayed in. We are fairly well travelled and have never not enjoyed a holiday, however, this one was superb!

On arrival (00:40) we were offered sandwiches and water by the reception which was greatly appreciated, we had a potter to the main bar hoping for a beer and were not dissapointed. The bar was closed but a member of staff poured us both a beer and some cola for the kids - a great start!
The room we had when we arrived was not the room that i had booked as it was a small bungalow next to the road, my husband went straight back to the reception where he was given an apology and said our room would be ready tomorrow, in the morning, it was :-). We moved to a lovely modern, fresh room with a huge spotless bathroom and a perfect view of the pool and sea.
My children (and my hubby and me) loved the water slides, these are only open at certain times of the day but are very punctual and never seemed to become too busy. Pools were are cleaned regularly, sunchairs hosed down every night... only problem here was the usual towels on sunchairs and nobody using them! We tipped the lifeguard situated by the quiter pool
20 liras and eveymorning he had a couple of sun loungers stashed for us, if you dont want to tip you need to be taking a towel down before 8am to ensure you get one.

Food in the main resturant was varied, always plently of choice for breakfast and evening meals with some superb cakes. My children loved the pancakes which are freshly made each morning just outside of the main resurant area, they tried numerous different types of honey and jam on them. One of my kids is a really fussy eater but found something at each evening meal that he enjoyed. We never ate in the resturant at lunchtime, we either ate at the beachfront snackbar (which also serves beer and soft drinks) or were out and about.

When leaving the hotel if you turn right then cross the foot bridge you will come to the main part of Konakli - bright lights, many shops and constant shouts for buisness - we called this 'running the gauntlet'. All i can say here is haggle, haggle, haggle, oh and try not to use the excursion companies here, if you want to book a trip you can catch a dolmus outside the hotel into Alanya were some of the trips are half the price! The bus costs 3Lira or 1.5 euro each, they are clearly marked with Alanya and you just wave one down, if you are not confident ask at the gate security and they will help you. Catching the bus back is the same, its a small station with buses clearly marked to Konakli.

Alanya itself is worth a day out, a long stunning beach with parts near the harbour that are not too overcroweded, a huge castle perched along the horizon and a nice garden full of modern artwork such as huge butterflies.Some nice cafes and resurants here with a main road of the more designer shops if thats your thing. We didint experience the nightlife here but part of the seafront close to the harbour is dedicated to open air cubs etc which actually look quire appealing!

Finally for the grumbles about staff, none! Yes the barmen and waiters are busy, and warm and of course underpaid but take the time to chat with them at quiter times and you will probably find them very plesant and up for a giigle as we did. If your rude to them expect it returned!

Room Tip: A higher floor will obviously give you a better view but this is often out of your control. When boo...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, August 28, 2013
Dear alittlesodd,

thank you so much for this perfect review. We feel honored by all your compliments and positive feedback. We are very happy that you enjoyed your holidays and that your children had a great time. We hope to see you again next year and we wish you all the best.

Sunny Greetings
Your Club Turtas Team
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112 reviews from our community

Traveler rating
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    13
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Pabianice, Poland
1 review
4 of 5 stars Reviewed July 31, 2013

The place is great with a beatiful scenery, and lots of places to relax , both for adults and for children. There is a wide variety of food to choose from and it is quite delicious. The accommodation was very good - a big , nicely-furnished room with a seaview, regularly cleaned.
The aquapark with a few slides is new and the water cleanliness is checked.
The minimarket consisting of a jewelery and clothes shop is highly recommended due to relatively cheap prices for a good quality products. The owner- Mehmet is very friendly and always well-mannered, not to mention his good discounts.- greetings!
The reception staff is also kind and helpful. We were given a visit card and a map with loads of valuable info when going on a trip to Antalya city by Mehmet Nurettin Sarikaya, front office manager who should be given a bonus for his good job.
The same is true to cleaning ladies making unforgettable swans from the linen and hard-working waiters ,except for a bar and a restaurant supervisors, who didn`t seem to treat their staff well and were rather rude to the guests. They tended to turn off the lights or the air-conditioning ten minutes to the closing time- terrible, we had to eat dinner in a hot temperature or supper trying to reach the mouth.
If it weren`t enough one day the bar supervisor (with a receding hair and a white shirt) was furious when we ordered 2 drinks 10 minutes to the closing time and said it was unfair although we paid all-inclusive.He pointed at us in the presence of other guests staring at us in bewilderness ,shouting "abnormal". For us, tourists who chose the hotel because of good recommendations his behaviour was outrageous, if not abnormal!- such people should be eliminated to support the good image of the place. We were really offended if not hurt for something that we had the right to.
In spite of the fact I highly recommend the place, (that is a pity not many people know English or even some practical phrases and polite expressions - like bartenders), since it provides a good holiday , a lot of attractions and activities like dance, darts, airguns, waterpolo, volleyball, discos( midnight is a little too late), and aquaaerobics with special thanks for Klaudia, who did her best to make us all happy and cheerful though her manager didn`t seem flexible to us to satisfy the tourists needs.
Alhough I was disappointed with some people behaviour I was also impressed by friendliness of the others like a blond-haired waiter in the restaurant and lobby bar who was always smiled and friendly no matter how hot it was and how much work to do - a bonus suggested.
To sum up you can`t miss the Chance to see the wonderful place with a rich culture, unforgettable views, delicious food and a lot of opportunities to have a good time. Greetings from Asia from Poland, staying in E building , 5314. Good luck!

Room Tip: The best rooms are in a renovated part - E the third floor
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, August 3, 2013
Dear Asia_Pabianice,

thank you for your great review and your recommendation. We are very happy that you had a wonderful time in Club Turtas. We are pleased to read the complements for our Front office manager, Mehmet juwelry and Klaudia. We will forward the complements for sure. We love the fact that you enjoyed the rooms, the whole area and the food. We hope to see you again next year and we wish you all the best.

Sunny Greetings
Your Club Turtas Team
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Brno, Czech Republic
1 review
4 of 5 stars Reviewed June 17, 2013

Holiday without problems, great food and most importantly great fun. The weather was beautiful.
It must bribe the cleaning ladies. Every morning we gave them little chocolates on the bed instead of euros.

- no problems
- a lot of fun
- the best disco time

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, June 19, 2013
Dear Aenta,
thank you so much for this great review. We are happy that you had a wonderful time and beautiful holidays. We hope to see you again next year and we wish you all the best.
Sunny Greetings
Your Club Turtas Team
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Prague, Czech Republic
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2013

Mountain view rooms are noisy due to heavy traffic on the nearby main road, nearby hotel animation programmes and discotheque may also cause trouble to early evening hours sleepers. Good children animation programmes make it a suitable hotel for families. Nice hotel area, proximity to the city centre of Konakli. Recommend to those not expecting spacious rooms and to those that are not seeking luxury.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, June 19, 2013
Dear Verisso,

thank you for your review. We are happy that you had a good time in Club Turtas. As you said, it is a very friendly family hotel that especially pays attention to children. We try to cooperate with our neighbor hotels that they level down the noise. We cannot promise anything but we are always eager to make our guests' holidays as beautiful as possible. We hope to see you again next year and we wish you all the best and a great time.

Sunny greetings
Your Club Turtas Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Failsworth, England, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

Just got back.the hotel has had a fab refurb also new water park fantastic for kids of all ages from o to 90 . Really loved everything. The food was delicious. The staff are always helpful . Weather your by the pool waterpark or on the beach the staff are there ready with a mat for your lounger . The bar staff also very friendly as are the reception staff and security staff. The gardens are as beautiful as ever. The whole hotel has a air of freshness everywhere. Oh I nearly forgot the hotel also have a new jetty.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, May 31, 2013
Dear Carmel,

thank you very much for your review. We are very happy that you'd enjoyed your vacation at Club Turtas. Thank you for being such great guests and for the compliment. We hope to see you again at the Beach Club and we wish you all the best.

Sunny greetings
Your Club Turtaş Team
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brighton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 25, 2013

Been too Turkey 3 times and this is the best hotel i have stayed in.
good points
v clean and tidy
great food
nice rooms
good staff
bad points
2 hours from airport
not sure if this is a good or bad point ,but i will make it anyway,during my stay only 4 other brits were here out of 500 guests...so not much chatting in the evening unless you include talking to
yourself which is what i ended up doing.....pass me my straight jacket !!!!

Room Tip: had a corner room in the maine block and it was spot on plenty of room for my imaginary friends
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, May 28, 2013
Dear Colgear,
thank you very much for this great review and for your recommendation. We are happy that you enjoyed your holidays and that you had a great time. We hope to see you again and we wish you all the best and take good care.

Sunny Greetings
Your Club Turtas Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 17, 2012

Me and a few friends returned from Club Turtas last week, and we had a great vacation.

I would like to start with the food, the food was so amazing that me and my friends actually put on a few pounds within the week of our stay! Every day a different variety of dishes were served with a multitude of selections, simply put, the food in this hotel is perfect.

The service was excellent, with a very friendly team of staff, always willing to help. Pretty much all of the staff spoke proper English and they always greeted us with a warm welcome.

The pools were very clean, and there were plenty of sunbeds around to go for everyone. There's music playing by the large pool and the bar is located right next to it which is ideal.

The room was perfect, it was really clean, and the cleaner came by every day promptly, and changed all the towels, bed sheets and cleaned and tidied the room. The A/C was working without any troubles.

I recommend this hotel to anyone who is looking for a nice vacation in Southern Turkey, definately an experience you wouldn't want to miss.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katja F, Public Relations Manager at Club Turtas, responded to this review, September 20, 2012
Dear Bekir,

thank you very much for this perfect review. We are happy that you enjoyed your holidays at Club Hotel Turtas so much. Especially the fact that you liked the food a lot makes us happy and motivates us to keep standards high. We hope that we can welcome you again next year.

Dear Bekir, we send you and your friends sunny greetings from Konakli and wish you all the best.
Your Club Hotel Turtas Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Turtas

Address: Konakly Beldesi | Telatiye Mah., Alanya 07490, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Alanya
#15 Luxury Hotel in Alanya
#16 Family Hotel in Alanya
#20 On the Beach Hotel in Alanya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Club Turtas 4*
Number of rooms: 275
Official Description (provided by the hotel):
Club Turtaş offers you all inclusive holidays directly at the beach. Enjoy the Club Turtaş Beach experience surrounded by the beauty of nature and sea. The original charm, relax areas, sports and entertainment programs will help you create your holidays as you wish it to be.We do our best that you get the most out of every moment of your vacation. Welcome to Sun and Fun - you have holidays now. ... more   less 
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Also Known As:
Resort All Inclusive Turtas

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