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“My children enjoyed it but it would have been better if we would have been there in a couple of months later when most h” 3 of 5 stars
Review of The Inn Resort Hotel & Spa

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The Inn Resort Hotel & Spa
4.5 of 5 Hotel   |   Turkler Beldesi, Alanya 07400, Turkey   |  
Hotel amenities
Ranked #212 of 363 hotels in Alanya
Palestine
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
“My children enjoyed it but it would have been better if we would have been there in a couple of months later when most h”
3 of 5 stars Reviewed June 28, 2013

During the last week of June our family together with a relative family has stayed at the hotel for a total of 4 nights. We were settled in a family suit and a standard room. At arrival (at 3 pm) we were invited to have our lunch at the snack bar where the food was very simple, after that we received our rooms. Our family suit composed of two rooms and a one joint shower and toilet room that was well equipped. The suit was very spacious and furnished with nice modern furniture. We were very satisfied with the suit and enjoyed it very much, the only negative comments about it:
1. The electronic key card frequently mal functioned and needed to be re-programmed at the reception which is somehow annoying when you have to run down to the reception and walk up back again especially as the elevator frequently gets out of order.
2. Some times in the late hours and the early morning hot water is either not available or needs long time to reach the room as hot.
3. Internal phone lines are not working yet which means we had to keep jumping between our rooms.
The relative family was assigned a standard room and when they reached it someone else was residing in it, so they were relocated to another room with a back view.
In our last day another relative family arrived to stay more days after our departure, they were allocated a standard family room. To their luck!!!! Three and a half hours after their arrival (at 4:30 pm) their room was still not ready and when they received it finally some of its aspects were still not ready.
The hotel has a free WI-FI service but it gets weak as you walk away from the reception.
The food at the hotel is plenty and mainly enough, the sweets are tasty, plenty and variable and so are the salads, BUT the main dishes variability is limited, frequently repeated and for me, compared to what I had in other hotels in Turkey and other places, it was average taste. In some instances I had to give it up to have a fried egg or a grilled steak or a shawirma because of the very lengthy waiting line to have your turn for filling up your dish. For this I felt annoyed as to me it was not a sign for a five star service but much like waiting your turn for charity. In other hotels that I have resided in more than one grilling station or better arrangements were made when needed. In one instance we arrived from outside to have our lunch at the snack bar but some of its main dishes were over before end of serving hours.

The serving teams in all departments were very polite, cooperative and hard working to serve.
The animation is basic and the distinguished night shows are limited in their time but also hardly the animation team presents in English, it seemed to me that their main presentations were in Russian. The aqua park opened during our stay, it is nice and enjoyable that fits all ages and the slides are with degrees of difficulty (here I advice to be cautious with the difficult ones).
The hotel has a fabulous Turkish bath, a sauna and a steam room free of charge and is worthy. During our stay the gem also got opened and has nice machines.
The hotel is located few hundred meters from the beach (about 10-15 minutes of walk) but shuttle service is available every half an hour from the hotel to the beach. The hotel assigned private beach has a service station, toilets and sun beds but it is very basic.

In summary the hotel has great potential but still not fully functional, some fine details are still missing and still areas/sections/locations are still getting opened with works still going on. My children enjoyed it but it would have been better if we would have been there in a couple of months later when most hotel facilities and services are complete.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 26, 2013

We visited this hotel 2 weeks ago. We were told that this hotel was just built , very luxurious and recommended . Unfortunately when we got there we found a nice building and nice rooms but the hotel was UNDER CONSTRUCTION ..
The noise the builders made was loud and distracting . The staff was really nice and supportive but what can they do ?
We left after half a day and found another hotel.... The first half day of our family vacation was ruined!

Stayed June 2013, traveled with family
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 26, 2013 via mobile

Most of the hotel is finished, still there are a lot of works still in process which is terribely annoying and is extremely loud. Room was not clean, parts of the room are still not finished (shower, some light balls missing, terrace door was ready broken)...
Breakfast and lunch is ok to eat, still if you would like to have a nice dinner you can be rest assured that when you're not at 19h there, you won't have anymore food! It's a 450room hotel and they are NOT equipped to make food for them all at the same time!
The pool area is clean, still the chairs are filthy and in the pool you can find a lot of stones and sand...
Main part of the residents are local Turkish people and a lot of people coming from Eastern Europe.
I would recommend this hotel if you are looking for a place to rest, calm down and pay for a 5* ultra inclusive... This is more like a 3* hotel. Even so, we requested a new hotel after a day staying here. Good luck!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Inn Resort Hotel & Spa

Address: Turkler Beldesi, Alanya 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Alanya
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #212 of 363 hotels in Alanya
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Inn Resort Hotel & Spa 4.5*
Official Description (provided by the hotel):
A 5 star Deluxes Hotel and Spa which is located in Alanya. Ultra All Inclusive service which is best for adults and children with many activities . And also avaible for business , meeting and banquet facilities. ... more   less 
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