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“"ENGLISH DO NOT GO!......Rather sleep in a crypt.” 1 of 5 stars
Review of Kleopatra Alis Hotel

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Kleopatra Alis Hotel
Ataturk Caddesi Ogretmen evi yani, Alanya 07400, Turkey   |  
Hotel amenities
Ranked #330 of 369 Hotels in Alanya
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“"ENGLISH DO NOT GO!......Rather sleep in a crypt.”
1 of 5 stars Reviewed October 29, 2013

Except for chef and a kitchen worker the other male staff are spooky and try to be intimidating with no smiles and sly grim looks, hanging around doing nothing much or leering at my step daughter, one guy seemed genuine until he started waving room keys and room number at me!!!. A manager followed, grabbed and tried to kiss our girl in the lift asking her to party on floor six, where they live...she was scared and crying with shock. A disgrace they have no respect.
The sitting/TV area was full of staff and local Turks, you couldn't sit if you wanted too.
Clean sheets but Stinking bedding with what looked like old blood and vomit on, we begged for fresh and was brought back the same dingy bedding ..I threw it in the hall, and waited 2 days for fresh. An old eye lash was stuck in the shower cubical walls, missing glass shelf in the bathroom, its brackets stuffed with tissue paper,(stinking bathroom), curtains fell down off badly bodged hanging rails, wobbly chairs and tables, tripping hazards and tatty grass effect matting, in pool area, broken old Sun loungers, dirty, dull pool, Nothing for kids. kids pool concreted in. Food was basic and not hot enough, re-used a lot the next days, chipped mugs and glasses, Frothy Beer and cheap Vodka, Gin if they had it, was the drink choice and always running out "DO NOT TRY THE WINE! No atmosphere at all, you felt guilty for having a drink, I drank water most of the time and that tasted funny.....We all had stomach problems and my fella still has vomiting and diarrhea,.... But nice oppressed female staff. Spoilt our holiday :( :(

Room Tip: Don't go.
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  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
liverpool
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 27, 2013 via mobile

Well !! Were to start, after a 3 hour drive which was ment to b 2 hours from the airport, we were left on the main road and pointed in the direction of r hotel which looked like we were in the bronxs! When we arrived, we were stood at the reception, an then to r suprise a guest who was staying in the hotel actually checked us in !! No staff a GUEST! Who spoke no english whatso ever!!.. We were taken to r room, which stunk of mouldy eggs comming from the drains in the bathroom! The shower had mould crawling off the walls , a previous guest had kindly left us a dirty set of false eye lashes stuck to r shower door, the shower was ridiculous, you can either have a freezing cold shower or a roastin hot one that would leave you with 3rd degree burns, and the shower head sprayed in all different directions apart from on yourself!!, we had actual bits of poo on r bathroom floor next to the toilet and all over the toilet brush.. We had no shelf in the bathroom were it was ment to be, instead we had the bracets with mouldy tissue stuck in .. The drains made the whole room stink. The blankets they provided us with , had big patches of blood stains all over and really smelt. The pillows, were similar to sleeping on a brick!! Are bedding did not get changed once in 10days after numerous times of asking still did not get changed. Are towels where changed once , this was after us asking, as for toilet paper that was just as bad, the amount of times we had to ask was pathetic!!. We had blood stains on r curtains to add to the blankets. The 3rd bed we had in r room , was a camp bed with a mattres, which was to big, which ment the bed would rock and tip may aswell of been sleeping on a boat ! And this was situated right by the bathroom so ur head was actually in the bathroom licking the toilet when you went to sleep ! When the lift would eventually decided to work which was not very often, it would open to a brick wall , so there was no way out , untill it would start working again and actually open on a floor!.. But if you would like to take the stairs , you would have to do a assault course and climb over mattres's and bed side cabnits that was not getting used. The banisters are also broken so when you would go to grab it , it would come away. The swimming pool you can't even call it a swimming pool its complety in shade no matter what time of day, and its also gettin filled by a hose which just hangs into the pool!! We went all inclusive , and I wouldnt even feed a dog that food! Its the same food everyday, but the left overs from the day before, presented in a different dish. I ended up having jam sandwhiches for my breakfast!! The staff are no use what so ever, very aggresive, and intimidating, and speak no english at all , so when spoken to they just stand there and stare at you then walk away. One member of staff, was very creepy, and pervy, and forced him self upon me, for a kiss I had to actually cover my face ! How ever , there are 2 members of staff that are lovley and always have a smile for you, "millguin" the bar maid and "hassan" the chef lovely people. As for the rest there not worth the time of day. The location is the only good thing about this hotel.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 20, 2013

we have just returned from a week at kleopatra alis,knew this was going to be cheap and cheerful but omg it was an absolute crap hole,the pool was not used once whilst we were there you would need to be brave or stupid to jump in when looking at the hygiene in the rest of the place,our room was not cleaned once whilst we were there , we had to chase the maids for towels.The electric wires in the room were all hanging down,the curtains were held together by a safety pins and looked like they came out of a derelict house.We were all inclusive the breakfast was typical turkish with cheese.tomatoes,cucumber,bread and a boiled egg which was actually ok,lunch and dinner consisted of one hot meat dish , one hot vegetarian dish and salad,salad,salad.One positive of this hotel is the coffee machine it made a good cuppa lolx. Alanya is a lovely place and as we were opposite the beach this made the holiday bareable and we met some lovely people on their holidays too.The staff are un helpful to the british but bend over back wards for the russian,latvian and swedish holiday makers.DO NOT GO TO THIS HOTEL.

Room Tip: Not in this hotel !
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 12, 2013 via mobile

We arrived at 3am to be told our room wasn't ready and we were walked to another hotel up the road and told to come back at 10 am. When we came back the room still wasn't ready. We were told 12. We didn't actually get the key till 2pm.

The room was below basic standard, very small with broken drawers and ripped sheets. There was a tiny tv but this didn't work.

The bathroom was tiny and stank of sewerage all the time.

The balcony had 2 chairs and one was broken.

The pool was in a small courtyard in the shade and had broken sun loungers and other bedroom furniture piled up in one corner. The water in the pool didn't look clean and nobody was using the pool area. The bar by the pool was closed and looked like it had been for some months.

There was a bar in the restaurant but no glasses were allowed outside so you couldn't drink in the sun. Not that there was anywhere to sit outside. Most of the hotel guests gathered on the steps in the entrance.

The area where the hotel is located is the only good thing about this place. It is on the beach and there are plenty of bars and restaurants which are reasonably priced.

We were supposed to stay for 7 nights but decided to move hotels after 2 at our own expense.

Do not stay in this hotel.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2013

Our visit to the kleopatra alis was more of a HELLday than a holiday!!!!!
It was so bad we had to relocate.
The whole place is filthy, especially the rooms.
The room they gave us had a very distressed mattress which was covered in every stain you could imagine (not fit for an animal)
The staff & management were rude, insulting.
The food looked vile( I was not brave enough or daft enough to eat any)
DO NOT BOOK THIS DUMP!!!! It might be near the beach but a tent would be more luxurious

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 28, 2013 via mobile

The room was not fit for animals & it look like it underneath.the ripped bed sheet we lifted to find urine & faecus stains.the bath room smelt all the time ,the cistern was glued together also had unmentionable thing on toilet seat,draws well stained & did not fit.holes in balcony floor also wall well cracked in general the room was unfit for cohabitation.The staff & manager were obnoxious & insulting,LAUGHING in our faces at our dilemma.We were on holiday with our elderly parents,& our mother fell down stairs because there loose hand rail this added to there amusement.The food was unfit to eat.salads not chilled, hot food not kept hot ,they had a SIGN for the local doctor displayed above the food area !!!!! The roof top pool did not exist.they would not let use there phone or internet to get help!!!!!

Stayed September 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 27, 2013 via mobile

What a dump, just don't come here is the best advice I can offer. We were allocated kennel No 606 at 01.30am as they had no other rooms until after 11am, a dirty single divan and a Z-bed with the mattresses more stained with body fluids than a bordello having a 50% off sale. Just appalling. Hygiene is not something they understand or have no concept of, this place is a zoo and I have the pics to prove it. Filthy communal areas, unhelpful miserable staff who only smile when you're telling them how bad the place is. Sure the feral cats are avoiding the dump as well, so be warned and don't book, don't travel, don't put yourself through the grief. Singularly thee worst place I have ever had the misfortune of walking through the door, merciful Jesus what a [--] tip of the worst kind. The "bar" has one beer pump and fewer spirits than a haunted house, so no choice of drinks to speak of and rarely any staff to serve you. My main gripe has got to be the 0 star standards of cleanliness and health and safety - with loose banisters, trip hazards, poor lighting at night in stairwells and rubbish, clutter, old furniture and general crap littering the place. I've travelled all over Turkey and love it. The people are great, friendly, helpful, polite and sociable - but in this case it's just the opposite. A group of 4 members of the same family, including a couple in their 70's have been asked to leave simply because they complained. Just so so wrong. So boys and girls, you have been warned, just don't come here. The only way to improve this dump is to call in a demolition Crew - an bloody quick to avoid others experiencing disappointment. eightinchadam@yahoo.co.uk

  • Stayed September 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kleopatra Alis Hotel

Address: Ataturk Caddesi Ogretmen evi yani, Alanya 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #330 of 369 Hotels in Alanya
Price Range (Based on Average Rates): $
Number of rooms: 70
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