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“Great but beware the spa exfoliation experience!!!” 3 of 5 stars
Review of Royal Kenz Hotel

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Royal Kenz Hotel
4.0 of 5 Hotel   |   | Jinene El Kantaoui, Port El Kantaoui 4089, Tunisia   |  
Hotel amenities
Ranked #5 of 34 Hotels in Port El Kantaoui
Nottingham England
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Great but beware the spa exfoliation experience!!!”
3 of 5 stars Reviewed 1 week ago NEW

Despite rain, wind and cold we enjoyed time with friends at this hotel - the staff were lovely! The spa is beautiful and most treatments fab and good value! Avoid the Hammam and exfoliation as part of a package - uncomfortable and embarassing as a 50+ lady who has never even sunbathed topless I was man-handled half naked into a steam room full of men!! Spoilt an otherwise lovely time.

Stayed February 2015, traveled with friends
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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749 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was recommended to us by family who visited in May, however, hotel ownership had changed by the time we visited and it was noticeable that the standards had deteriorated. It was not what we would have expected of a rating of 4 stars, no doubt it was in May, however, no longer. Returning guests were also extremely disappointed, we will not be returning guests to this hotel or Tunisia. All the family were ill during our stay, we put it down to hygiene. I have no wish to waste any further time writing a long review. Extremely disappointing

  • Stayed October 2014, traveled with family
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

After a dreadful start to the holiday, which was due to the horrific flight times from Glasgow. We arrived very tired. We were greeted by quite a grumpy man at Reseption , who was giving out keys with the wrong surname on them, once that was sorted in the morning, the rest of the holiday was very good.

Hotel very clean. Staff very friendly & helpful. Food very good.

We are going back for our Winter holiday this year, my only worry is, the hotel was quiet when we were there and the beach is small, we cannot stand being very close to our fellow Sunbathers, but let's see how it goes.

Would certainly recommend a good relaxing time at this great hotel.

Room Tip: Away from pool, open air entertainment at night.
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  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed at Royal Kenz Hotel in June last year. Our stay was just so amazing that we started wishing we had booked for longer than 7 days. There was a lot of pros during our stay.

Pros:
- The hotel was very clean and the room was good size for a couple.
- The food was different each night. The food was so great that my boyfriend and I came back a few pounds heavier.
- The beach was also pretty good as it was only a few minutes away from the hotel. Drinks and snacks were available from the snack hut.


Stayed June 2014, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very clean, well maintained, staff very helpful and polite. Overall we had a very pleasant and relaxing holiday. I would recommend this hotel to anyone wanting a bit of a relaxing holiday.Also need to mention the spa, Had a wonderful relaxing day in the spa well worth the money.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed on a family holiday of 5 of us. We all really enjoyed the hotel. Its has everything you could think of! Only down side is theres not a great amount of stuff to do around the area, but a 5 minute taxi journey can sort that problem out. The variety of food is second to none and everything is nice. From breakfast to snack bars to evening meals. Perfect relaxing holiday!!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice staff entertainment very amateur food not very good and not hot as microwave was used quite a lot Indian meal very bad as well the Orange juice in the morning was very watery and not good so be very carefull as what you get

Room Tip: All rooms the same
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Kenz Hotel

Address: | Jinene El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Port El Kantaoui
#4 Luxury Hotel in Port El Kantaoui
#5 Romantic Hotel in Port El Kantaoui
#5 Spa Hotel in Port El Kantaoui
#5 On the Beach Hotel in Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Kenz Hotel 4*
Number of rooms: 468
Reservation Options:
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Also Known As:
Hotel Royal Kenz
Royal Kenz Hotel Tunisia
Royal Kenz Port El Kantaoui
Royal Kenz Tunisia

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