Stayed here for a couple of weeks in September 2014. Just me and the wife.
Remember Port El Kantaoui is a manufactured resort just for the tourists. Been there quite a few years but there's no history to the place, no old town or village. Quite a few shops and restaurants but little else.
The Royal Kenz is a four star hotel and is situated just a short taxi ride from Sousse.
I have to say the whole experience was quite nice. Flew from Doncaster and with no time difference was one of the easiest flights ever.
Checking in was a relatively simple experience, although our room was not ready until a couple of hours after we had arrived. The bar and restaurant were still available to us so no real damage done.
A big hotel set back from the beach. This means the beach is accessed by walking along a private thoroughfare some 200 - 300 yards long. Doing this more than once a day would be impractical. The facilities at the beach are limited. There is a bar where you get a drink and snacks. The snack aspect is extremely limited but okay if you just want a hot or cold filled roll. You can, if you wish, walk back to the main hotel if you want to eat in the restaurant, but in the heat, not really an option for most.
The hotel generally is clean and tidy. The pool area gets crowded. There are plenty of sun beds but unless you do like every-one else and get up a daft o'clock to reserve them with your towels, forget it. Good job we prefer the beach anyway.
Wifi is available in the reception area and the adjoining top terrace only, but it worked fine and was useful for keeping in touch with family back home via WhatsApp etc. Don't expect to use it on the beach for music etc stored on the cloud.
The waiters, cleaners and others all work damn hard and are friendly enough. There are comments on here about chasing tips. Whether you do tip or not, you get the same treatment. Purely a matter of choice. Just remember a lot of these people don't have very much so a tip is very welcome.
The restaurant does get a bit busy at times and parts of it, especially where the food is displayed would have benefitted from being a bit bigger.
The entertainment varied from excellent to downright dreadful. Excellent, the Kenyan acrobats and another dance troupe, whose name escapes me. The other end of the scale, the entertainment staff getting guests onto the stage and making fools of them. Not entertaining, and judging by the numbers of the audience leaving that area, a commonly held view.
The worst feature of the holiday was the none segregation of smokers in the outside dining area. It was impossible to eat outside without being subjected to cigarette smoke from other tables. We have stayed at other hotels with different areas set aside for smokers and none smokers.
You have to pay extra to use the safe which is a bit of penny pinching I thought.
There is an ATM inside the hotel but you don't need that much cash in an all inclusive environment. Make sure you don't draw too much cash as you can only change it back at the airport at a less than favourable rate plus, it is a another queue you can do without. They are also very strict about their closed currency. You will have it taken from you if you still have any on you when you pass through security airside.
I know a lot of this sounds somewhat negative but it was overall a quite enjoyable holiday that could have been made a whole lot better by very little effort from the hotel.
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- Also Known As:
- Hotel Royal Kenz
- Royal Kenz Hotel Tunisia
- Royal Kenz Port El Kantaoui
- Royal Kenz Tunisia